The main priority of Toccoa Natural Gas is to keep the delivery of natural gas safe for everyone. From design and construction to operation and maintenance, Toccoa Natural Gas sets high standards to keep their natural gas pipelines incident free. Natural gas has a safety record that is outstanding, but like all sources of energy, it should be used wisely. The natural gas industry as a whole invest
s billions of dollars in research, testing, damage prevention, training, and consumer awareness to ensure pipeline safety. All natural gas pipeline systems are regulated by numerous federal and state government agencies. Just as a program is conducted for regular facility inspections and maintenance, it is recommended that home and business owners have their natural gas plumbing and appliances checked annually by a qualified service technician. Toccoa Natural Gas works very closely with emergency responders, public elected officials, excavators, and citizens to promote continued natural gas safety. Damage prevention education takes place at least once a year, so that local officials are prepared and know how to respond if there is ever a natural gas emergency. Part of our awareness plan is to remind citizens to call 8-1-1 before an excavation of any kind takes place at their residence. Also, natural gas customers and residents along the pipeline should contact Toccoa Natural Gas immediately, if they smell an odor of natural gas inside or outside their home or business. As a safety measure, natural gas has a harmless odor, similar to rotten eggs, that has been added to help detect even the smallest amount of escaped gas. It is economical, reliable, and safe for the environment.
