City of Torrington Tax Collector's Office

City of Torrington Tax Collector's Office The Tax Office is responsible for the collection of Real Estate taxes, Sewer Usage Fees, Personal Property taxes and Motor Vehicle taxes. A courteous attitude is mandatory while upholding high standards of ethical conduct and operating in accordance with

Torrington Tax Collector

Mission: A courteous attitude is mandatory while upholding high standards of ethical conduct and operating in accordance with all applicable federal, state and local laws.

11/27/2019
www.torringtonct.org

Starting up a new business in the City of Torrington? Go see our new checklist we have created with some very important steps you might need to take before you take off with your exciting new venture. Thank you and Happy Thanksgiving!!!

https://www.torringtonct.org/sites/torringtonct/files/uploads/business_check_list-updated-11.25.2019.pdf

08/01/2019

Today, August 1st, is the last day to pay your 2018 grand list taxes and/or sewer usage fees without incurring a penalty or interest. As of tomorrow, the bills that were due July 1, 2019 will be considered late and will incur an interest charge of 1.5% per month from the due date of July 1st. Therefore, 3% interest will be added on tomorrow, August 2nd. Within the state statutes, a partial month is considered a full month so even one day into the month will force us to charge you the 1.5% interest for that entire month. There could also be additional fees added to any delinquent tax bill once an enforcement has been started. All delinquent motor vehicle bills have to be reported to the Department of Motor Vehicles. This process will add an additional $5 fee to each delinquent motor vehicle bill starting Tuesday, August 6th.

Please go to our website, www.torringtonct.org, for a listing of payment options on the Tax Collector's page. Payments may be postmarked with a United States post mark with today's date or received in the office today until 6:30 PM to be considered on time. The online payment portal on our website includes an additional convenience fee but is open to pay on until 11:59 PM tonight.

Thank you and have a great day! 😃

City property taxes and sewer usage fees must be received in the office at 140 Main Street, Torrington, CT or a payment ...
07/25/2019
Torrington CT |

City property taxes and sewer usage fees must be received in the office at 140 Main Street, Torrington, CT or a payment may be postmarked using an official United States Postmark as defined within the state statutes by next Thursday, August 1, 2019. An online payment using our online credit card/electronic check company may also be made before midnight on August 1, 2019 to be considered on time.

If you have any concern as to what is due or have not received your tax bills for property you owned as of October 1, 2018, please call the tax office immediately to avoid payment penalties. All delinquent property taxes and sewer usage fees will incur an interest charge of 1.5% per month from the due date of July 1, 2019 as well as other fees associated per our state statutes and city ordinances. Delinquent motor vehicle taxes will be reported to the Department of Motor Vehicles upon delinquency on August 2, 2019 per state statute 14-33 and will then incur an additional fee of $5 per motor vehicle tax bill.

Please visit www.torringtonct.org for further information regarding payment methods, enforcements and several pages of important information.

Thank you and have a great day!

07/11/2019

Tax and Sewer usage bills should be delivered to houses by this point in time. If you have not received your tax or sewer bill please contact the office as soon as possible. Taxes and sewer usage bills are due July 1, 2019 and shall be paid by August 1, 2019 in order to avoid interest and other enforceable penalties.

Any questions or concerns please call the office. Thank you!!

Tax bills and Sewer Usage bills went in the mail on Friday, June 28, 2019. A small delay occurred due to balancing and p...
07/01/2019
Torrington CT |

Tax bills and Sewer Usage bills went in the mail on Friday, June 28, 2019. A small delay occurred due to balancing and printing problems. Per the state statutes, bills have to be mailed by July 1, 2019 so we are still in the allotted time frame per the law. You will have until August 1, 2019 to pay these taxes/fees without incurring any penalties; postmarks of August 1, 2019 will be accepted as well.

If you do not receive your bill(s), please contact our office immediately at 860.489.2209 x6 during our office hours.

If you have ever paid your bills online with our credit card company, Invoice Cloud, please be aware that they send out an email reminder for files loaded on to my system this past weekend. Many of these files are due in two installments so they sent out two emails. Some taxpayers received the email for the second installment first which caused confusion. Please note that any taxpayer can view or pay their taxes online at www.torringtonct.org. This will direct you to Invoice Cloud and there you can set up your own reminders and payment methods. The cheapest and most convenient will be to pay with an electronic funds transfer out of your checking or savings account; this fee is only 95 cents.

Please understand that our office is quite busy as well as the Assessor's office this time of year. We answer the phones as soon as they come in and try to be as speedy and concise as possible. Any immediate problems please let us know immediately; do not wait until the end of the month as some issues take time.

Thank you and have a great day!!

06/25/2019
06/18/2019
The City of Torrington tax bills due July 2019 and/or January 2020 for Real Estate, Personal Property & Motor vehicle ta...
06/17/2019
Torrington CT |

The City of Torrington tax bills due July 2019 and/or January 2020 for Real Estate, Personal Property & Motor vehicle taxes and Sewer Usage fees are set to be mailed on Thursday, June 27, 2019. The final day for payment without penalty is Thursday, August 1, 2019. Per the laws, we can either receive the payment on the 1st of August or the payment can be postmarked by August 1, 2019. Failure to receive and/or send a bill does not invalidate the tax, per SS 12-130.

The tax office will be closed on Thursday, July 4, 2019 and will reopen on Friday, July 5, 2019 with our regular business hours.

You have the opportunity to pay your bill online with a debit/credit card or an electronic funds transfer from a checking or savings account with Invoice Cloud, a company we have partnered with. Please note that convenience fees are associated with this service. Details for these fees and instructions on how to pay are listed on our website at www.torringtonct.org.

Those taxpayers that escrow for their real estate taxes and/or sewer usage fees should not receive a bill in the mail. Your escrow company requests your bill yearly and we code your account to have it mailed to them and not you. If you receive a bill for either of these and should not, please call your mortgage company immediately.

As always, if you have any questions or concerns regarding any of your bills please call the office. We mail and process approximately 60,000 bills so please be patient with the staff and phones as they are quite busy this time of year. Do not ignore your bill and/or wait until the last minute to discuss a problem. Interest will start to accumulate on August 2, 2019. The statutory amount of interest, 18% per year (1.5% per month), will be calculated from the original due date of the bill, July 1st and/or January 1st. In addition to accumulated interest on every bill, fees might also apply.

Thank you and have a great day!!

Delinquent demand notices have been mailed for the 2017 grand list motor vehicle bills, both regular and supplemental. T...
05/15/2019
Torrington CT |

Delinquent demand notices have been mailed for the 2017 grand list motor vehicle bills, both regular and supplemental. Taxpayers will have until Friday, May 31, 2019 at noon to pay these bills to avoid further enforcements which will include sending them to a collection agency; all prior grand list years are already placed with our collection agency for further enforcements. This placement can and will force us to utilize state statutes allowed by law to collect this debt including, but not limited to, bank levies. All enforcements will incur additional fees.

If you have any questions about your bill, please call the Tax Office at (860) 489-2209 x 6. You may also view or pay your tax bill online at www.torringtonct.org for an additional fee.

Thank you!

04/25/2019

Intent to lien notices and Demands were mailed to delinquent real estate and sewer usage accounts at the beginning of April 2019. Any account not paid in full by noon on Tuesday, April 30, 2019 will have a continuing lien filed on the City Clerk land records on Wednesday, May 1, 2019. Failure to receive this notice will not invalidate the lien per state statute.

Please call the office to discuss paying your taxes if your account is in arrears as after this month's demand notice, your account is subject to further enforcement. There will be fees associated with any enforcement allowed by law and you will be responsible to pay for these fees.

Thank you.

12/12/2018

The second installment of Real Estate, Sewer Usage & Personal Property bills are due January 1, 2019 with the last day for payment without penalty being Friday, February 1, 2019. Postmarks will be accepted for this last day to pay as well.

Supplemental Motor Vehicle bills will be mailed December 27, 2018. These bills are due January 1, 2019 with the last day to pay without a penalty of February 1, 2019. Postmarks will be accepted for this last day to pay as well. These motor vehicle bills are for newly registered vehicles from the dates October 2, 2017 through July 31, 2018. If you registered a vehicle during this time period and do not receive a bill from us, please call the office immediately. Per the law, failure to receive a bill does not invalidate the tax. (CGS 12-130)

All bills due January 1, 2019 and not paid by February 1, 2019 will be subject to interest at the rate of 1.5% per month from January 1, 2019. Additional collection fees may apply as well. All delinquent motor vehicle taxes are reported to the Department of Motor Vehicles and will prevent any taxpayer from registering any vehicle in his/her name until all motor vehicle bills are paid with his/her name on the registration. This reporting will add an additional $5 fee to all delinquent motor vehicle bills.

Any questions regarding any of the information in this post please call the tax office during our regular office hours. Thank you and have a great day!!

12/12/2018

Over 130 delinquent real estate and sewer usage accounts have been mailed letters, both certified and regular mail, that require an immediate response. Please call the office if you have received one of these. Do not ignore these letters. Thank you!!

All City of Torrington motor vehicle taxes are now delinquent. Some of these bills were due this past January 2018 or De...
08/10/2018
Torrington CT |

All City of Torrington motor vehicle taxes are now delinquent. Some of these bills were due this past January 2018 or December 2017 (2016 grand list bills) and some are even older than that. This office has demanded all of these bills per the law and therefore, further enforcements are necessary at this point in time. These types of enforcements could include bank levies, wage garnishments, seizing your goods and chattels and sending your bill(s) to a collections agency. If you have not received your bill and/or are not aware of a bill, please visit our website at www.torringtonct.org and search your name or call our office at (860) 489-2209 x 6 during normal business hours. Thank you.

Today, August 1st, is the last day to pay your 2017 grand list taxes and/or sewer usage fees without incurring a penalty...
08/01/2018
Torrington CT |

Today, August 1st, is the last day to pay your 2017 grand list taxes and/or sewer usage fees without incurring a penalty. As of tomorrow, the bills that were due July 1, 2018 will be considered late and will incur an interest charge of 1.5% per month from the due date. Within the state statutes, a partial month is considered a full month so even one day into the month will force us to charge you the 1.5% interest for that entire month. There could also be additional fees added to any delinquent tax bill once an enforcement has been started. All delinquent motor vehicle bills have to be reported to the Department of Motor Vehicles. This process will add an additional $5 fee to each delinquent motor vehicle bill starting Monday, August 6th.

Please go to our website, www.torringtonct.org, for a listing of payment options on the Tax Collector's page. Payments can be postmarked or received today to be considered on time. The online payment portal on our website includes an additional convenience fee but is open to pay on until 11:59 PM tonight.

Thank you and have a great day!

The City of Torrington tax bills due July 2018 and/or January 2019 for Real Estate, Personal Property & Motor vehicle ta...
06/29/2018
Torrington CT |

The City of Torrington tax bills due July 2018 and/or January 2019 for Real Estate, Personal Property & Motor vehicle taxes and Sewer Usage fees were mailed Wednesday, June 27, 2018. If you did not receive your tax bill(s) please call our office to inquire where it was mailed or the status of your bill(s). The final day for payment without penalty is Wednesday, August 1, 2018. Failure to receive or send a bill does not invalidate the tax, per SS 12-130.

We are using a new online payment processing company and an insert has gone out to you within your tax bill(s). Please note that a convenience fee is associated with this service. All details of those fees are listed on our website at www.torringtonct.org.

Those taxpayers that escrow taxes for their real estate taxes normally should not receive a bill in the mail. Your escrow company requests your bill yearly and we code your account to have it mailed to them and not you. A few banks/mortgage companies that use a taxing service to process their payments have made errors. These companies we have identified as making an error with this year's billing thus far are People's Bank, Nationstar and Mr. Cooper. They are aware of their mistake and have been given all of the information they need to pay your real estate bill. Please call your bank/mortgage company to confirm that they in fact will be paying your real estate taxes for this year (July 2018 & January 2019).

As always, if you have any questions or concerns regarding any of your bills please call the office. We mail and process almost 60,000 bills so please be patient with the staff and phones as they are quite busy this time of year. Do not ignore your bill and/or wait until the last minute to discuss a problem. Interest will start to accumulate on August 2, 2018. The statutory amount of interest, 18% per year (1.5% per month), will be calculated from the original due date of the bill, July 1st and/or January 1st. In addition to accumulated interest on every bill, fees might also apply.

Thank you and have a great weekend!! Stay COOL!!!

05/14/2018

Delinquent motor vehicle tax bills were put in the mail this past week for all 15 years of outstanding bills. This means that if you had a registered vehicle at the CT DMV on October 1st of a particular year (2002-2016) or a vehicle that was registered for partial year (October 2nd thru July 31st), a value was assessed on that vehicle and then a tax bill was created. If you have moved out of state, had your vehicle either repossessed, sold or no longer own your vehicle, please call the Assessor's office at 860-489-2222 for instructions on how to get this vehicle off of our tax roles. DMV does not notify us when you cancel a plate mid tax year.

Please note that the state statutes allow us to process bank levies on any delinquent tax bill once a demand notice has been sent. The notice that went in the mail this past week was a demand on the 2016 gl only. All other years have been demanded in the past and will be subject to bank levies at any time. Please call the office to find out how to avoid this procedure asap. Do not ignore your bill and assume because you have moved or no longer have the vehicle that you are not subject to this process or do not owe the bill.

Any other questions regarding your tax bills please call the office immediately at 860-489-2209 (you have to press #6 after the message to speak to a person). Thank you.

04/08/2018

All delinquent 2016 grand list Real Estate, Sewer Usage fees and Personal Property accounts were mailed an Intent to Lien/Demand notice this past week. The original billing for all of these accounts were mailed at the end of June 2017. Within the state statutes failure to receive these bills does not invalidate the tax/fee. These notices are the final warning of two statutory processes.

First, we must file a continuing lien for real property, including the sewer fees, on the City Clerk land records to secure our priority for payment. The same process needs to happen for personal property but those filings will occur in the CT Secretary of the States records.

Second, per the law we must 'demand' payment for these delinquent taxes or fees in order to proceed with any collection enforcements allowed in the state statutes. The usage of this word is not meant to be rude or disrespectful but instead is required of us to do our job and collect these delinquent taxes or fees.

Please know that these liens or enforcements have not been filed or started but will at the beginning of May if these taxes or fees are not paid by the end of April. Per state statute, the Tax Collector has no authority to remove any interest and/or fees on these accounts as within the law the interest or fees accrued becomes a part of the tax.

***A note regarding the payment of the sewer usage fees online. When the original bill was mailed to you either this past year or the prior two years, it included a special 12-digit unique ID number on it for online lookup only. This is due to the fact that these sewer fees are considered a utility in the law and are not subject to freedom of information. If you do not have this number and wish to either pay online or look it up online, you will need to call our office to obtain this information.

Please note that we mailed out about 3000 of these notices. Therefore we are quite busy with phones calls and in house visitors. Please continue to try calling if you cannot get through first time.

As always we thank you for your patience and hope to help you with any of your needs.

Address

140 Main Street, Room 134
Torrington, CT
06790

Opening Hours

Monday 08:30 - 16:00
Tuesday 08:30 - 16:00
Wednesday 08:30 - 16:00
Thursday 08:30 - 18:30
Friday 08:30 - 12:30

Telephone

(860) 489-2209

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Comments

Is there something wrong with the City Website and finding a property Tax Bill? I can't seem to get anything to come up.
Hey folks. Did you just send out an email this afternoon? In part it says: "A new invoice is now available to view online. Torrington Tax Collector has implemented a convenient online billing and payment system for you to access and pay your bills. Simply click on the View Invoice or Pay Now button to get started. You can review and print your invoice, pay electronically now, or schedule the date your invoice will be paid." I wanted to make sure before I click on any links. Also, can we still go to the regular city website to pay our bills? I thank you in advance for your reply.
i just want to know about Dr Kroval and when will he return the 4.3 million he stole from the Tax payers of Torrington! he moved my payments to water and sewer, let it stay there for 30 days, then wrote himself a check for each! who has a $3549 credit in Sewer and a $4000 credit in the water dept! look up 51 Clearance street Torrington! The edvidence is right there! and i'm out $8756.00 when will corporation counsil look at this?
Please share. Thank you!!