Pike County 9-1-1 Office

Pike County 9-1-1 Office Serving the Residents & Visitors of Pike County Alabama. This page is not monitored 24/7. If you have an emergency, please dial 9-1-1.

Operating as usual

06/29/2021

The City of Troy would like to inform the public that S. Franklin Drive from Sherwood Avenue to Lawson Drive will be closed starting Tuesday, July 6, 2021. No traffic will be permitted on this section of Franklin Drive for at least three weeks.

Motorists are asked to use alternate routes to avoid this area for the duration of this closure. No traffic will be permitted on this section of Franklin Drive during this closure. Motorists that disregard the Road Closed and Do Not Enter signs are subject to a fine. Please use caution and mind traffic signs, law enforcement, and construction workers in this area during construction. We thank you for your patience during this closure.

Please continue to watch for pedestrians and slow-moving vehicles. We apologize for any inconvenience and thank you for your cooperation as we work to improve this area.

For more information, contact the Construction Project Manager, Randy Hall, at 334.735.2362.

Please share.

06/08/2021

911 ALERT: Lumen/CenturyLink has reported to 911 that 600+ customers in the Luverne area may be unable to call 911. Cell phone service should be unaffected.

06/02/2021

CPR and AED Awareness Week is from June 1 to June 7th

Now is a great time to learn CPR.

Photos from Pike County Commission's post
05/05/2021

Photos from Pike County Commission's post

04/28/2021

Update: Troy Cable has informed us, and we have confirmed, that all service has been restored. Thank you to Troy Cable for y'all's quick response.

Due to a Troy Cable Outage: Some Troy Cable Subscribers may be unable to make or receive any calls, including to 9-1-1. Administrative and non-emergency lines for Troy Police and the Pike County Sheriff's Office are down. Landline and cellular callers are requested to call 9-1-1 if you need police, fire, or EMS in Pike County. Troy Cable subscribers are requested to use a cell phone if able. -Pike County 911 Director David Morgan

Alabama is at the forefront of 911 success in the country due in no small part to the Alabama 9-1-1 Board and INdigital ...
03/27/2021

Alabama is at the forefront of 911 success in the country due in no small part to the Alabama 9-1-1 Board and INdigital 's hard work, dedication, and commitment to the telecommunicators of this state.

Deputy Director Wright was out helping folk in the county today. While out assigning addresses he came across 2 women tr...
03/23/2021

Deputy Director Wright was out helping folk in the county today. While out assigning addresses he came across 2 women trying to change a tire unsuccessfully on the side of the road in Goshen. He found a jack and went to work.
#MoreThanJustCommunications

Deputy Director Wright was out helping folk in the county today. While out assigning addresses he came across 2 women trying to change a tire unsuccessfully on the side of the road in Goshen. He found a jack and went to work.
#MoreThanJustCommunications

Photos from Troy Police Department's post
03/10/2021

Photos from Troy Police Department's post

Timeline Photos
03/04/2021

Timeline Photos

Overnight Lumen (FKA CenturyLink) experienced an outage impacting Alabama. Due to the deployment of ANGEN, with its redundant circuits into PSAPs across the state, 911 call delivery did not fail despite nearly 40 circuits being in alarm during Lumen's outage. This means that if a citizen in need was able to initiate a call to 911, their call was delivered to a 911 center. We couldn't have guaranteed that in a legacy 911 environment. This level of redundancy is just one of the benefits of an NG911 network deployment. Thank you to our ESInet and NGCS provider, INdigital, for the immediate notification and monitoring throughout the event.

Leah Missildine, Executive Director

02/24/2021
This week is Severe Weather Preparedness Week in Alabama. While a tornado can occur at any time of the year the peak of ...
02/23/2021

This week is Severe Weather Preparedness Week in Alabama. While a tornado can occur at any time of the year the peak of tornado season is fast approaching. Now is the time to get ready. Make sure you have several ways to get notified of severe weather as any one method may fail.

Don't rely on outdoor weather sirens as they often can't be heard during a storm and many across the state are not currently functioning.

In another post to our page you'll find a link to a 25% off code for weather radios.

You can sign up for Rave 911 on our website http://pikecounty911.org, or by downloading the app from your preferred app store, to be notified of important messages from the local government including severe weather. This app also has the ability give 911 dispatchers information about you and your loved ones when you call. That information can save minutes in an emergency and is saved securely in the app and not accessible by government personnel until you call 911.

The State of Alabama, this weekend is having a sales tax holiday for certain types of emergency preparedness items listed in the image below. That means when you purchase those items this weekend you'll get a pretty decent effect discount to get yourself and your family ready for severe weather this season.

Pike County, the City of Troy, and the City of Brundidge have also enacted local ordinances to observe this severe weather preparedness sales tax holiday.

https://revenue.alabama.gov/sales-use/sales-tax-holidays/alabama-severe-weather-preparedness-sales-tax-holiday/

This week is Severe Weather Preparedness Week in Alabama. While a tornado can occur at any time of the year the peak of tornado season is fast approaching. Now is the time to get ready. Make sure you have several ways to get notified of severe weather as any one method may fail.

Don't rely on outdoor weather sirens as they often can't be heard during a storm and many across the state are not currently functioning.

In another post to our page you'll find a link to a 25% off code for weather radios.

You can sign up for Rave 911 on our website http://pikecounty911.org, or by downloading the app from your preferred app store, to be notified of important messages from the local government including severe weather. This app also has the ability give 911 dispatchers information about you and your loved ones when you call. That information can save minutes in an emergency and is saved securely in the app and not accessible by government personnel until you call 911.

The State of Alabama, this weekend is having a sales tax holiday for certain types of emergency preparedness items listed in the image below. That means when you purchase those items this weekend you'll get a pretty decent effect discount to get yourself and your family ready for severe weather this season.

Pike County, the City of Troy, and the City of Brundidge have also enacted local ordinances to observe this severe weather preparedness sales tax holiday.

https://revenue.alabama.gov/sales-use/sales-tax-holidays/alabama-severe-weather-preparedness-sales-tax-holiday/

Photos from James Spann's post
02/23/2021

Photos from James Spann's post

02/21/2021

PRESS RELEASE:

BIRMINGHAM – At approximately 7:15 p.m. Saturday, Feb. 20, the Alabama Law Enforcement Agency’s (ALEA) Aviation Unit received a request to assist the Jefferson County Sheriff’s Office with a search and rescue mission. The Sheriff’s Office was in the process of searching for a Center Point man. Ronald Watkins, 77, went missing from his home earlier in the day, which initiated the response by the Jefferson County Sheriff’s Office. Fortunately, Watkins was wearing a Project Lifesaver bracelet, which was utilized by the ALEA Aviation Unit to gather a quality signal and identify his exact location. He was found near the intersection of Lake Drive and Huffman Road. Once located, Watkins was transported to a local hospital for medical screening and observation.

Project Lifesaver is a program designed to rapidly locate lost individuals who may have cognitive conditions such as Alzheimer’s, Down syndrome or autism. Individuals with these special bracelets transmit a “chirp” to enable specially trained ALEA Troopers and other law enforcement officers to use handheld antennae to locate lost individuals of all ages.

Thankfully, this was another example of how Project Lifesaver’s technology and partnerships between ALEA and local law enforcement agencies, such as the Jefferson County Sheriff’s Office, prove working together saves lives.

#ALEA #ProjectLifesaver

02/16/2021

6:35am ⚠This morning we not only have bitterly cold wind chills, but we have hazardous travel conditions with sleet from yesterday or black ice & light snow on the roads.
👉These conditions will not improve as temps stay < 32° today.
#HUNwx

It is snowing currently in Troy at the 911 office. Don't expect any accumulation. Overall we're doing pretty good. No ro...
02/16/2021

It is snowing currently in Troy at the 911 office. Don't expect any accumulation.

Overall we're doing pretty good. No road closures or reports of icy roads, though that's always a possibility. We haven't received any weather related calls overnight or this morning. If you're aware of dangerous road conditions or weather damage please call 334-566-0500.

We are getting some quick burst of snow across the area. With the cold temperatures in place we are seeing some accumulations of 1/4 to 1/2 inch. An additional 1/4 to 1/2 inch will be possible through Noon.

Timeline Photos
02/12/2021

Timeline Photos

The advances in the digital technology that deliver a request for emergency service via a variety of smart devices has outpaced the legacy technology used to accurately locate a 911 caller. The objective of Next Generation 911 (NG911) is to keep up with technology. For a fully implemented Emergency Services IP Network (ESInet) and the associated NG911 core services to function effectively, a GIS dataset must be complete and accurate. GIS will no longer just support CAD mapping and field response; features such as road centerlines, address points, provisional boundaries, LE/Fire/EMS boundaries, and PSAP boundaries are vital for emergency call routing and location validation.

Congratulations to our director, David Morgan, for completing the NENA Center Manager Certification Program this week! T...
01/30/2021

Congratulations to our director, David Morgan, for completing the NENA Center Manager Certification Program this week! This course was generously provided by the Alabama 911 Board.

#CMCP #NENATrained

Congratulations to the newest graduates 🎓 of the Center Management Certification Program (CMCP). This week 26 9-1-1 professionals from AL & FL completed the 94th edition of this intensive program. Our thanks to the Alabama 9-1-1 Board for their continued support of NENA courses and to the hospitality of everyone from the Birmingham 9-1-1 Center. #CMCP #NENATrained

The Pike County Communications District is pleased to announce the hiring of our new Deputy Director, Robert Wright. Rob...
01/28/2021

The Pike County Communications District is pleased to announce the hiring of our new Deputy Director, Robert Wright. Robert has over 10 years experience in public safety dispatch with the Baldwin County Emergency Communications District and has served in the United States Army as an Explosive Ordinance Disposal Specialist.

Robert has extensive 911 training including certification through the Center Manager Certification Program (CMCP) as well as a long list of courses from FEMA/DHS and the Alabama Fire College.

Robert has been an instructor for hundreds of hours of instruction of 911 and fire college courses. He also has over 8 years of experience serving with a volunteer fire department in Baldwin County, AL.

David Morgan, director of Pike County 911, said "We couldn't have asked for a better candidate more ready to meet the needs of 911 in Pike County. I'm looking forward to him starting this March. We've got a lot planned for this agency and I know Robbie is ready for the challenge."

The Pike County Communications District is pleased to announce the hiring of our new Deputy Director, Robert Wright. Robert has over 10 years experience in public safety dispatch with the Baldwin County Emergency Communications District and has served in the United States Army as an Explosive Ordinance Disposal Specialist.

Robert has extensive 911 training including certification through the Center Manager Certification Program (CMCP) as well as a long list of courses from FEMA/DHS and the Alabama Fire College.

Robert has been an instructor for hundreds of hours of instruction of 911 and fire college courses. He also has over 8 years of experience serving with a volunteer fire department in Baldwin County, AL.

David Morgan, director of Pike County 911, said "We couldn't have asked for a better candidate more ready to meet the needs of 911 in Pike County. I'm looking forward to him starting this March. We've got a lot planned for this agency and I know Robbie is ready for the challenge."

Photos from Pike County Commission's post
01/25/2021

Photos from Pike County Commission's post

12/07/2020

We hope you will join us for the City of Troy's Annual Christmas parade on Monday, December 7th at 7:00 p.m. in Downtown Troy. Please take a minute to review the parade route and pick a spot that allows you to safely view the parade while practicing social distancing. Just a reminder, there will be no tree lighting program at the conclusion of this year's parade which will allow viewers to spread out along the entire route and not miss a second of the night's activities. As always, you may also watch the parade live on TroyCable.

10/14/2020
09/22/2020

County Road 2241 in Goshen has been repaired and is now open to all traffic.

09/22/2020

Road Closure: County Road 7708 from the intersection of County Road 7707 to County Road 7711 has been closed due to a culvert failure.

09/19/2020

Traffic Alert: County Rd 2241 just south of John Anderson Dr has been closed due to a culvert failure.

09/17/2020

Traffic Alert: Please avoid traveling on the following roads due to water crossing and possibly being washed out:

County Rd 2250
County Rd 2201
County Rd 2204
County Rd 2263
County Rd 2255
County Rd 2290
County Rd 2241
County Rd 2287 @ Hopewell Church
County Rd 3319
County Rd 3339
County Rd 3316
County Rd 1128
County Rd 4418

09/17/2020

Impassable Travel Advisory: Effective September 16, 2020 at 7:30 pm, all roads and bridges in Pike County should be considered IMPASSABLE until further notice. Members of the general public are advised that when roads and bridges become IMPASSABLE all travel should be suspended or delayed. Only emergency vehicles should travel on county roads and bridges until further notice.

09/16/2020

PLEASE SHARE!

9-1-1 - To report emergencies only

To report non-emergencies to public safety departments contact one of these three departments

334-566-0500 - Troy Police Department
334-566-4360 - PIke County Sheriff's Department
334-735-3333 - Brundidge Police Department

To report power outages call

3-1-1 or 334-566-0177 for City of Troy Utilities
1-800-556-2060 for South Alabama Electric Co-Op

08/27/2020
Town of Goshen, Alabama

The Goshen area is experiencing phone service outages with TDS. Please check your phones and be sure you can dial out. If you cannot, be sure you have access to a cellular phone in case you need to call 911 for help in an emergency.

Currently, TDS telephone is experiencing a wide outage due to a fiber issue. Multiple contractors are being called in as they attempt to locate and mitigate the problem. They currently do not have a time frame for completion. If phone lines are down, please keep a check on your neighbor during this time to make sure they are ok. We will update as we get updates from TDS as they work to fix the problem.

Thanks,

Darren

08/20/2020
Troy Police Department

Troy Police Department

UPDATE: SUSPECT HAS BEEN LOCATED AND IS BACK IN CUSTODY.

Troy Police Department
08/20/2020

Troy Police Department

UPDATE: SUSPECT IS IN CUSTODY.

Officers are searching for JACKSON LAMAR HARRIS. Harris escaped from the Troy City Jail at approximately 10:30 am this morning. Harris was wearing a pair of orange coveralls and did NOT have on shoes when he escaped. There is a heavy law enforcement presence, including a helicopter from ALEA ,in the area of Wiley Street between City Hall and South Knox Street and Martin Luther King Drive to Academy Street behind the Library.
Harris was serving time in the Troy City Jail for a contempt of court charge. Harris is a known drug user.
If you see Jackson Lamar Harris please call 911.

Troy Fire Department
08/13/2020

Troy Fire Department

Congratulations to Sgt. Blake Hermeling on becoming the TFD’s newest Paramedic. Great job Blake, we are proud of you!

Alabama 9-1-1 Board
08/12/2020

Alabama 9-1-1 Board

Today is the day to drop everything, get counted. Have you completed the 2020 Census? It is important that every Alabamian is counted. Congressional representation, funding opportunities, and economic development all depend on each of us being counted. https://census.alabama.gov/

Troy Police Department
08/11/2020

Troy Police Department

Josh Roberts-Country Financial presented Chief Barr and the Troy Police Dept. with a check for $750 to purchase COVID-19 Supplies. Thank you for this generous gift!!

Address

307 Elm Street
Troy, AL
36081

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