Porter County Central Communications (911)

Porter County Central Communications (911) 911 FOR EMERGENCIES (219) 477-3170 FOR NON-EMERGENCIES This social media site is for Public Education and Information ONLY and is NOT MONITORED 24 HOURS

We are the Porter County, IN Central Communications (E-911) Center. We are dedicated and trained professionals with hundreds of years of experience. We are passionate about our profession. We work as a team to positively impact the quality of life in Porter County by helping the citizens, business community, visitors, and anyone with whom we interact. We are a vital and responsive link of Emergency Responders who serve the communities of Porter County. By providing communications to citizens and our team members; Police, Fire, and Emergency Medial Services, we are an integral part in saving lives and property. We are the first of the First Responders.

Mission: We are a center of excellence. We provide vital communication services for citizens and public safety agencies, operated by well-trained professionals using state of the art technology. We deliver compassionate and exceptional service to every person every time.

Operating as usual

Getting to know your dispatcherTiffany Bowen was hired as a dispatcher for Porter County 911 March of 2017. She enjoys a...
11/13/2020

Getting to know your dispatcher

Tiffany Bowen was hired as a dispatcher for Porter County 911 March of 2017. She enjoys answering emergency and non-emergency calls along with making sure the correct resources are sent to help those in need.
Tiffany likes that each day and each call are different, “there’s never a routine day”. She also likes helping people, “sometimes more than they realize”, and advises that being involved in calls where you actively make a difference in a person’s life is a truly rewarding feeling.

Tiffany is currently working on Peer Support training to become certified in providing peer support to her dispatch family. Currently, Porter County 911 doesn’t have a program “so it’s exciting trying to get a peer support program started here. I know it will be a great asset to the Center”.

Tiffany's son Evan, who is almost 18 will be graduating this year from High School. Tiffany is a big music fan and says “it’s such a great stress relief after a difficult day in the center; to jump in the car and blast some good songs”, some of her favorite bands include Dave Matthews Band and Led Zeppelin.

Tiffany loves traveling and says that spending time at the ocean is one of her must-do activities of the summer.

A few of Tiffany’s favorite television shows are Grey’s Anatomy and the Walking Dead.

Tiffany’s favorite quote is “Around here we don’t look backwards for very long, we keep moving forward” by Walt Disney. “It means it is ok to look back on the past or even mistakes made, but it’s a reminder to not get hung up on things and to keep working and improving”.

Tiffany would also like people to know real life 911 is not what you see on the TV or in movies, it's much more exciting than that! There is so much team work that goes on here in dispatch behind the scenes that no one ever gets to see. Knowing that you can count on your crew to consistently give their full effort not only for everyone working in the dispatch room, but for the responders on scene is truly amazing and is especially critical for some of the bigger calls that have many responding agencies. Tiffany would like to remind everyone to "please understand that everything we ask is only because we are trying to help you”. Also, everyone should sign up for Smart 911 to help us help you!

Happy Veterans Day to all who have served, and thank you for your service.
11/11/2020

Happy Veterans Day to all who have served, and thank you for your service.

Thank you to everyone who made this happen!
11/07/2020

Thank you to everyone who made this happen!

Getting to know your dispatcher Debby Gunn was hired April 26, 2010 and holds the position of Shift Supervisor where she...
11/06/2020

Getting to know your dispatcher

Debby Gunn was hired April 26, 2010 and holds the position of Shift Supervisor where she is responsible for the day to day operations of the dispatch room. One of her most memorable calls was when “I helped deliver a baby over the phone while medics were delayed due to a blizzard”.
Debby completed her Registered Public Safety certification in April 2020 and is interested in further training to include active assailant along with table top and reenactment exercises.
Debby enjoys the teamwork aspect of her position especially during intense calls. “Great outcomes aside, there isn’t a better feeling in the 911 environment than trust in my co-workers”.

Debby has been married to her husband, John, for 18 years and has three children: Corinne, Jack, and Sarah. She loves to cook, spend time with her family including her dad and mom, and has recently developed an interest in hiking.

Favorite Movie: Les Miserables

Favorite Book: Hinds’ Feet on High Places

Favorite Quote: “You may forget that you are at every moment totally dependent on God.” by C.S. Lewis because it "keeps everything in perspective”.

Thank you so much to Alex Ridlen for donating to our food drive for 500 Turkeys and for the donuts!
11/03/2020

Thank you so much to Alex Ridlen for donating to our food drive for 500 Turkeys and for the donuts!

Porter County Elections & Registration
11/03/2020

Porter County Elections & Registration

While voting in person today, we ask that you please have some patience with your fellow Porter County voters as they cast their ballot. For some voters, especially our seniors, casting a long ballot on the new machines is a new process and it may take them longer. Casting your ballot is fundamental to our democracy. Voters will be allowed to take whatever time necessary to cast their vote.
#everyvotecounts

October 2020 Porter County 911 Statistics!
11/02/2020

October 2020 Porter County 911 Statistics!

Getting to know your dispatcherJessica Sandifer was hired February 26, 2018 as a Telecommunicator. Jessica advises she l...
10/30/2020

Getting to know your dispatcher

Jessica Sandifer was hired February 26, 2018 as a Telecommunicator. Jessica advises she loves what she does because “we are here to answer your calls when you need help the most and send you the best we have on your worst day”. Jessica holds a bachelor’s degree in Business and an Associates in Criminal Justice.
Jessica would love to attend training allowing her to visit other centers in order to see how they operate. She would also like to be a part of a critical response team (TERT) to assist other 911 Centers during difficult and traumatic times.
What does Jessica like most about working in 911? I absolutely love being able to help people on their worst days; hearing their stories and providing them with resources to help them. I love the adventure of coming to work every day, not knowing what the shift may bring. This is definitely a job that never gets boring.
Jessica is a single mother of a 12 year old son, Ethan. She also has a “zoo” in her home with 2 dogs, 1 cat, 3 birds, and 5 ferrets. She enjoys spending time friends and family and traveling. Jessica is an adrenaline junkie and loves doing “crazy things such as sky diving”.
Jessica likes reading anything by Ellen Hopkins and when watching TV it is reality programming or shows like “This is US” and “A Million Little Things”.
Jessica’s favorite quote is true to her heart “To experience the good you have to have seen the bad; plus it makes you appreciate blessings more. Tough times taught me to be a fighter” and knowing things will get better makes life easier to live.
Jessica would like everyone to know that this is not for everyone, but if you feel like it may be your calling she would recommend you give it a shot! It could be a blessing in disguise and just what you need to do in life. “I am so glad I did and would not change a thing”.

Hilltop Neighborhood House
10/29/2020

Hilltop Neighborhood House

Porter County 911 decorated pumpkins for the Hilltop preschool haunted hallway and dropped them off today. The children loved them! Thank you!!

Porter County 911 Admin surprised Hilltop Neighborhood House with decorated pumpkins this morning.
10/29/2020

Porter County 911 Admin surprised Hilltop Neighborhood House with decorated pumpkins this morning.

Smart911. You have probably all seen the logo in our posts or reminders to sign up or update your profiles, but what is ...
10/29/2020
VB411 In The Know - Smart 911

Smart911. You have probably all seen the logo in our posts or reminders to sign up or update your profiles, but what is it? Here is a video explaining what the program is and how it helps us as First Responders to better serve our county.

Find out how to sign up for Smart911 which allows citizens to create a detailed Safety Profile about themselves and their family members, providing a simple, free and secure way to enable 911 call takers to better assist them during an emergency.

10/27/2020
10/26/2020
Getting to know your 911 dispatchersMakayla Pritchett was hired August 29, 2018 as a Telecommunicator for Porter County ...
10/23/2020

Getting to know your 911 dispatchers

Makayla Pritchett was hired August 29, 2018 as a Telecommunicator for Porter County 911. She is responsible for answering emergency and non-emergency calls. Makayla also renders aid over the telephone along with dispatching police, fire, and EMS. Makayla holds an Associate’s degree in Criminal Justice.

Some goals Makayla would like to accomplish at Porter County 911 is active assailant training, crisis response training and mental health training for suicidal callers.

Makayla loves being a Telecommunicator because “each day is different; you never know what’s on the other end of the phone while providing a service to the county and responders.”

Makayla has 2 children: Kalli 10, and Brayson 6 along with a 4 yr old pit bull Willow.

Makayla enjoys recreational softball, traveling to visit family, and watching her children ride on their 4-wheelers and dirt bikes.

Favorite Quote: Every sinner has a future and every saint has a past. “This quote reminds me to stay humble and remember that we all make mistakes and can always do better”.

Special shout out to one of our newest trainees! Anica gave great instruction to a 13 year old performing CPR on his mot...
10/22/2020

Special shout out to one of our newest trainees! Anica gave great instruction to a 13 year old performing CPR on his mother. She did a great job! The center is very proud of Anica and her trainer Christina!

Only 10 days till Halloween! Plan ahead to have a safe and fun night!
10/21/2020

Only 10 days till Halloween! Plan ahead to have a safe and fun night!

Knowing your dispatcherShaun O’Neill was hired May 2012 and is the Quality Assurance Manager. Shaun’s position is respon...
10/16/2020

Knowing your dispatcher

Shaun O’Neill was hired May 2012 and is the Quality Assurance Manager. Shaun’s position is responsible for the maintenance of a desired level of quality in service, especially by means of attention to every stage in the process of delivery. He evaluates personnel to ensure policies and procedures are being followed along with handling request for 911 and dispatch records. Shaun has achieved certifications for active shooter incidents and tactical dispatching.
One goal Shaun would like to accomplish in his career is to make Porter County 911 the best dispatch center nationally. What Shaun likes most about working for Porter County 911 is being able to serve the community and help others.
Shaun has 2 teenage sons, is a volunteer firefighter and likes to spend time with his family.
Favorite Movie: A Few Good Men
Favorite Book: Frankenstein Series by Dean Koontz
Favorite Quote: “Accept what you cannot change, change what you cannot accept” because it means to him that “you have to sometimes accept reality but you can also stand up for what you believe in.”

Porter County Central Communications (911)'s cover photo
10/13/2020

Porter County Central Communications (911)'s cover photo

It is with great sadness to announce that Porter County Central Communications has lost one of our dedicated, hardworkin...
10/13/2020

It is with great sadness to announce that Porter County Central Communications has lost one of our dedicated, hardworking, and passionate dispatchers. We thank her for 27 years of service to Porter County. We will miss Bonnie dearly. Our thoughts and prayers go out to her family.

10/12/2020
Getting to know your 911 personnel.Sandra was hired October 2002 and has served 18 years; currently as the Training Coor...
10/09/2020

Getting to know your 911 personnel.

Sandra was hired October 2002 and has served 18 years; currently as the Training Coordinator for Porter County 911. Sandra’s responsibilities include training newly hired Telecommunicators in a classroom setting, making sure all personnel are properly trained and obtain necessary certifications for their positions as well as tracking those certifications to keep personnel up to date. Recently Sandra completed the APCO Registered Public Safety Leader Certification which is a one year course and wants to work on teamwork within the 911 Center as a whole.
Sandra says what she likes most about working for Porter County 911 is “every day is different. My role as Training Coordinator allows me to see the start of someone’s career in this field.”

Sandra is a Navy veteran and her son is an Army veteran. She enjoys running and Marathons, and an animal lover and spending time with family and friends. She has helped organize the Foot Pursuit 5K for the last 10 years. Sandra has also helped with food and school supply drives for local organizations within the 911 Center.

Favorite Movie: Anything Hallmark

Favorite Authors: Sophie Kinsella and Jane Green

Favorite Quote: “Be part of the solution, not the problem.”

Happy Friday everyone! Hope you all are having a great warm October week! Fire Prevention Week is all about safety and a...
10/09/2020

Happy Friday everyone! Hope you all are having a great warm October week! Fire Prevention Week is all about safety and avoiding fires. However accidents do happen so the next best thing you could do is prepare by creating and maintaining a Smart911 profile!

Union Volunteer Fire Department
10/08/2020

Union Volunteer Fire Department

Day 4 of Fire Prevention Week!
10/08/2020

Day 4 of Fire Prevention Week!

10/07/2020
National Fire Protection Association (NFPA)

Day 3 of Fire Prevention Week!

Cooking is the leading cause of home fires and home fire injuries. 🙁 But it doesn’t have to be that way! 😀 This year’s Fire Prevention Week campaign, “Serve Up Fire Safety in the Kitchen™” kicks off today, and offers tips, guidelines and resources for cooking safely. Learn more at fpw.org!

#FirePreventionWeek #education #firesafety #homesafety #cookingsafety

Day of 2 Fire Prevention Week! 🐾🐾
10/06/2020

Day of 2 Fire Prevention Week! 🐾🐾

Day 1 of Fire Prevention Week! Check back daily for tips and information!
10/05/2020

Day 1 of Fire Prevention Week! Check back daily for tips and information!

Knowing your 911 dispatchersShandra has been a Telecommunicator with Porter County 911 for 11 years handling both emerge...
10/02/2020

Knowing your 911 dispatchers

Shandra has been a Telecommunicator with Porter County 911 for 11 years handling both emergency and non-emergency calls as a primary call taker since moving to part time in 2016. Shandra’s most memorable moment of her career happened in July of 2014 when she instructed a husband with helping his wife deliver their baby prior to the Fire Department arriving on scene. Shandra likes “that every shift is different. Being able to help and comfort those who are experiencing their worst day.”

Shandra married her husband Matt in 2014 and they have 1 son, Van, who is 4 years old. Shandra also has a dog Brody and a cat, Oscar. Her hobbies include being outside, working in the yard, gardening, antiquing and thrifting. Shandra’s favorite TV show is “This is Us”.

September 2020 Call Statistics
10/01/2020

September 2020 Call Statistics

09/28/2020

Hello All!

We will be doing a Thanksgiving Food Drive with 500 Turkeys again this holiday season! We have a goal of 200 boxes of stuffing mix, 100 cans of yams, and 200 cans of corn. Last year they provided 1,700 local families with dinners. If you are interested in donating please contact us or 500 Turkeys directly.

Thank you!

Knowing your 911 dispatchersCara is a Telecommunicator with 7 years’ experience at Porter County 911. Cara joined Porter...
09/25/2020

Knowing your 911 dispatchers

Cara is a Telecommunicator with 7 years’ experience at Porter County 911. Cara joined Porter County 911 after serving 3 years with the Indiana State Police and comes from a law enforcement family where her father served with the Porter County Sheriff Office for over 22 years and is currently the Town Marshall for Ogden Dunes. Cara’s mother also works for Porter County 911 as a Shift Supervisor. Both Cara’s brother and brother-in-law are police officers.

Cara started as a reserve officer with Chesterton Police at the age of 21 and has served with Ogden Dunes Police for 15 years as a reserve officer.

Cara owns her own photography business as she loves taking photos. When not spending time with her family, Cara also enjoys hiking at Indiana Dunes National Lakeshore.

Favorite Movie: Footloose

Favorite Book: Purpose Driven Life by Rick Warren

Favorite Quote: Micah 6:8 He has shown you, O mortal, what is good. And what does the Lord require of you? To act justly and to love mercy and to walk humbly with your God”” because it is a great mission statement for how to live your life”.

We want to thank all of our brave, dedicated officers!They more than deserve the thanks not just today but everyday! Tha...
09/19/2020

We want to thank all of our brave, dedicated officers!They more than deserve the thanks not just today but everyday! Thank you!

Knowing your 911 dispatchersTelecommunicator Brittany Nickos has served with Porter County 911 Center for over 5 years a...
09/18/2020

Knowing your 911 dispatchers

Telecommunicator Brittany Nickos has served with Porter County 911 Center for over 5 years answering emergency and non-emergency calls while providing safety and life saving measures while prioritizing responder and citizen safety. Brittany holds a bachelor’s degree in sociology and her goals are to obtain certifications in Disaster Response and Peer Support to assist agencies across the nation in their time of need.

Brittany enjoys being a 911 Telecommunicator because “every day is unpredictable. I love helping others on their worst days and love hearing our responders save a life, catch the bad guys, and put out the fires”.

Brittany is happily married for over 4 years to her best friend who is a firefighter paramedic in Porter County. Brittany has two kids Austin (13) and Jade (5) who are amazing along with a fur baby Ember. Brittany also enjoys camping, fishing, traveling especially to Disney in her time away from work.

Burns Harbor Fire Department
09/17/2020

Burns Harbor Fire Department

It's almost that time of year again! This years dinner will be alittle different because of the pandemic. Please share and we hope to see you there!

Burns Harbor Fire Department
09/11/2020

Burns Harbor Fire Department

October is right around the corner and our breast cancer awareness shirts are available for sale. Up to 3XL will is $20 each, sorry, no youth sizes available. We will be accepting orders until Sunday, September 20th. Please comment below with your size and quantity. We'll like your comment to acknowledge your order.

Address

2755 S IN-49
Valparaiso, IN
46383

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