Getting to know your dispatcher
Tiffany Bowen was hired as a dispatcher for Porter County 911 March of 2017. She enjoys answering emergency and non-emergency calls along with making sure the correct resources are sent to help those in need.
Tiffany likes that each day and each call are different, “there’s never a routine day”. She also likes helping people, “sometimes more than they realize”, and advises that being involved in calls where you actively make a difference in a person’s life is a truly rewarding feeling.
Tiffany is currently working on Peer Support training to become certified in providing peer support to her dispatch family. Currently, Porter County 911 doesn’t have a program “so it’s exciting trying to get a peer support program started here. I know it will be a great asset to the Center”.
Tiffany's son Evan, who is almost 18 will be graduating this year from High School. Tiffany is a big music fan and says “it’s such a great stress relief after a difficult day in the center; to jump in the car and blast some good songs”, some of her favorite bands include Dave Matthews Band and Led Zeppelin.
Tiffany loves traveling and says that spending time at the ocean is one of her must-do activities of the summer.
A few of Tiffany’s favorite television shows are Grey’s Anatomy and the Walking Dead.
Tiffany’s favorite quote is “Around here we don’t look backwards for very long, we keep moving forward” by Walt Disney. “It means it is ok to look back on the past or even mistakes made, but it’s a reminder to not get hung up on things and to keep working and improving”.
Tiffany would also like people to know real life 911 is not what you see on the TV or in movies, it's much more exciting than that! There is so much team work that goes on here in dispatch behind the scenes that no one ever gets to see. Knowing that you can count on your crew to consistently give their full effort not only for everyone working in the dispatch room, but for the responders on scene is truly amazing and is especially critical for some of the bigger calls that have many responding agencies. Tiffany would like to remind everyone to "please understand that everything we ask is only because we are trying to help you”. Also, everyone should sign up for Smart 911 to help us help you!