Attention Customers: Our customer service functions will be closed to the public this Friday, May 29, in observance of the May 31 tragedy one year ago.
Customers needing services turned on or off for May 29-May 31 should submit all service requests prior to May 29. Previously scheduled requests for Friday will still be worked.
We will still be handling routine online inquiries, which can be submitted at www.vbgov.com/puonlineservices. If you are experiencing a water or sewer emergency during this time, please call 311.
Thank you for your patience and understanding during this time.
Online Services There's never a wait online - just secure access to account information and Public Utilities service 24 hours a day, seven days a week! Page ContentDue to planned maintenance, Public Utilities automated phone system and Online Services will be unavailable on Thursday, May 7 from 5...