Virginia Beach Emergency Communications & Citizen Services

12/06/2023

Good things to remember! Thanks Virginia Beach Fire Department!

Virginia Beach Fire Department has responded to multiple residential fires since the start of this year’s 2023 holiday season. 🔥🚒🎄🕯️
Please remember that festive celebrations and gatherings, flickering lights, Christmas trees, and cozy nights in front of the fireplace are excellent ways to embrace the magic, but it’s up to you to avoid the tragic.
Follow these tips to help prevent common fire hazards and keep your family and holiday guests safe, all season long.

⭐ Properly dispose of fireplace ashes and cigarette butts with water before discarding.

⭐ Keep your kitchen cook space clean and free of flammable objects.

⭐ Stay in the kitchen when frying on the stovetop.

⭐ If using grill or smoker for holiday feasts, keep far away from house and flammable objects.

⭐ Keep lit candles away from décor and other flammable objects.

⭐ Turn off lights when leaving the house or going to bed.

⭐ Water fresh Christmas trees daily.

⭐ Test your smoke alarms and tell guests about your home fire escape plan.

12/04/2023

December 4-8 is Virginia's Winter Weather Preparedness Week. Winter is coming! Are you prepared? For more information and tips, head to vaemergency.gov/winter-weather and make sure you're following the Virginia Department of Emergency Management.

12/01/2023

Please join us in welcoming Michael and Alyssa to Virginia Beach ECCS! We hope to be adding a few more individuals to the 62nd academy over the coming weeks, so stay tuned for those announcements!

11/30/2023

VIRGINIA BEACH TRAFFIC ALERT

TRAFFIC ALERT: An emergency water main repair has resulted in the closure of the two inside lanes of westbound Indian River Road between Sunnyside Drive and S Military Highway. This work is expected to be complete by 5:00 p.m. today, 11/30; weather permitting. Warning signs will be placed advising motorists of the utility work. Area residents will have access to their properties at all times.

11/25/2023

Missing juvenile has been located.

11/23/2023

This Thanksgiving, we're reflecting on the incredible dedication and teamwork that make our center a lifeline for our community. Amid the holiday hustle, our 9-1-1 and 3-1-1 staff stand ready to answer the calls.

From our ECCS family to yours, Happy Thanksgiving! May your day be filled with gratitude and warmth.

11/22/2023

As we enter the holiday season surrounded by friends, family, presents, and more, take a moment to remember those who spend the holidays under the headset. We are here 24/7 working alongside our partners at the Virginia Beach Police Department, Virginia Beach Fire Department, Virginia Beach EMS, and Virginia Beach Sheriff's Office.

11/14/2023

Need a tree or wreath this year? The Virginia Beach Fire Department Honor Guard Association has you covered! Beginning next Friday, November 24th, you can stop by Fire Station 18 - Green Run to purchase. All proceeds go to support the VBFD Honor Guard Association.

It's the most wonderful time of the year! It's also time to get your🎄tree. Come by Green Run - Fire Station 18, 1593 Lynnhaven Pkwy., beginning next Friday, Nov. 24, at 10 a.m., to get your Frasier Fir Christmas tree and support your VBFD Honor Guard!

11/11/2023

Honoring the brave men and women who have served and sacrificed for our freedom. Your courage and dedication inspire us all. Thank you for your service.

11/09/2023

Congratulations Captain Springer!

Captain Scott M. Springer Named the Virginia Beach Fire Department’s 2023 Firefighter of the Year!

Captain Scott M. Springer was named the Virginia Beach Fire Department’s 2023 Firefighter of the Year at the department’s annual awards ceremony last evening. Springer was presented the prestigious award by STIHL® representative, Product Manager John Allen.

The Firefighter of the Year is awarded to a firefighter that embraces and demonstrates the department’s core values:
• Service - Professional and trained workforce, providing for other before self.
• Caring - Using empathy and sympathy for addressing situations.
• Honesty - Just behavior principled in intention and actions.
• Trust - Reliance on the department and individuals following our core values.
• Integrity - Moral and ethical conduct at all times

Springer has been with the department since Jan. 1, 2013.

Comments from peers include:
• He is motivated, compassionate, and a shining example of the Core Values of the VBFD.
• Scott does all these things, both within the department and outside of it surreptitiously.
• He does not seek attention or accolades.
• He maintains high standards for himself and those around him but remains humble and willing to always be the student and a willing helper.

CONGRATULATIONS SCOTT!

The entire service awards ceremony and presentation to Captain Springer can be found at https://bit.ly/3tPXZhC
PART 1: https://bit.ly/3u5AwZY
PART 2: https://bit.ly/3QzJPIS

STIHL

11/04/2023

We’re setup at the Virginia Beach Farmer's Market for the Fall Festival! Come out with the family and say hello!

11/03/2023

Virginia has a dedicated number to call for help with mental health-related distress or thoughts of su***de. Call, text, or chat with 988 to speak with a crisis worker who’s trained to help you through emotional distress.

11/01/2023

We are looking to add an additional Community Engagement and Recruitment Specialist to our team! This position will provide administrative support to ECCS as it relates to community engagement, public education, recruitment, and hiring. Applications are being accepted through November 7, 2023. The link to apply is here: https://bit.ly/45W9OjD.

10/31/2023

🎃👻 Happy Halloween! 👻🎃

Wishing you a spooktacular day filled with treats, not tricks. Whether you're dressing up, enjoying some candy, or just getting into the spirit of the season, we hope you have a frightfully fun time. 🕸️🕷️🦇

Stay safe, be kind, and may your day be filled with smiles and laughter. 🍬🎃🕯️

10/28/2023

🚨👩‍🚒👨‍🚑🚓 Happy National First Responder's Day! 🚨👩‍🚒👨‍🚑🚓

Today, we honor and express our deep gratitude to the heroes who rush to our aid during emergencies. From firefighters and paramedics to police officers and 9-1-1 dispatchers, these incredible individuals dedicate their lives to keeping our communities safe.

To all the brave first responders and 9-1-1 dispatchers out there, we salute you for your unwavering dedication, courage, and sacrifice. Your selflessness is an inspiration to us all, and we are forever grateful for your service.

Virginia Beach Fire Department
Virginia Beach EMS
Virginia Beach Police Department
Virginia Beach Sheriff's Office

10/23/2023

Save the date! 📆 November 1st and November 2nd! 🍕🍕TWO days to support TWO great organizations🍕🍕 California Pizza Kitchen at Town Center will be donating 20% of all food and beverage sales to support Vigilant Watch Inc. and Virginia Beach Fire Foundation! Don't forget to mention this flyer to your server! Please share!



Virginia Beach Fire Department
Virginia Beach Police Department
Virginia Beach EMS
Virginia Beach Sheriff's Office
Virginia Beach Emergency Communications & Citizen Services

10/21/2023

We’re setup and can’t wait to see everyone at the Trunk or Treat!

10/20/2023

If you or someone you know are experiencing mental health-related distress or thoughts of su***de, get help immediately. Call 988 to speak with a crisis worker who’s trained to help you through it.

10/18/2023

ECCS is pleased to announce a new partnership with the Defense Department. Today, our organization will be inducted into a community connecting military spouses with more than 700 potential employers.

Spouse Education and Career Opportunities Program - SECO
Virginia Beach City Government

10/14/2023

Beautiful photo by VBPD Officer Davoy this morning. We echo the Virginia Beach Police Department's safety tips about fog! Slow down and use those headlights.

Cool, early morning shot from Officer Davoy 📸

This time of year means fog for many parts of . Keep those headlights on and use caution. 🌫️

10/12/2023

**UPDATE: Mr. Harrington has been located and has returned home. Thank you to all who shared this post.**

10/09/2023

Please join us in welcoming Jordan as our new Community Engagement and Recruitment Specialist. Jordan joined us last week and has already hit the ground running!

10/07/2023

Come out and see us at the Plaza Volunteer Rescue Squad Craft Fair! Jordan, Jackie, and Frances are ready to tell you all about ECCS!

10/04/2023

REMINDER: This test is occurring TODAY, October 4th, 2023.

10/02/2023

Today kicks off ! During and throughout the year, our 3-1-1 team makes a difference in our internal and external customer's lives. THANK YOU VB 311!

09/29/2023

Here's to the unsung hero of the office and the ultimate source of productivity! May your mugs be bottomless, your brews strong, and your colleagues understanding when you accidentally send them a coffee-stained spreadsheet.

Cheers to National Coffee Day! ☕😄

09/28/2023

⚠️Virginia Beach Traffic Alert⚠️

Traffic Alert: An emergency water main repair will result in lane closures on Virginia Beach Blvd starting at 8:00 p.m. tonight, 9/28.

To safely facilitate this work, the two inside lanes of westbound Virginia Beach Boulevard between Aragona Blvd and N Witchduck Road will be closed. The two left turn lanes of Virginia Beach Blvd onto N Witchduck Road will also be closed. This repair is expected to be complete by 6:00 a.m. tomorrow morning, 9/29; weather permitting.

09/28/2023

REMINDER: A test of the National Wireless Emergency Alert System will be conducted next week on October 4th at 2:20 PM EST. For more information, see the post from FEMA Federal Emergency Management Agency below.

📆 Upcoming nationwide emergency alert test

What: A one minute test alert on cell phones, radios, and TVs
When: Wednesday, October 4th, 2:20 p.m. ET
Why: To ensure systems are effective to warn the public about emergencies

Please share this info!

🔗 fema.gov/press-release/20230803/fema-and-fcc-plan-nationwide-emergency-alert-test-oct-4-2023

09/26/2023

It's our favorite time of the year! Our friends at the Virginia Beach Fire Department are accepting bags of individually wrapped candy and treats for their community events in October. Are you able to help out? You can drop off your donations at any VBFD station until October 15th!

"Hey Boo! 👻 It's that time of year again! The Virginia Beach Fire Department is invited to participate in many community events, parades and Trunk-or-Treats across the city in October. If you're interested in helping support these fun events with our firefighters and , please drop-off bags of individually wrapped candy & treats to any of the VB fire stations through Oct. 15.

"Thank you!"

09/22/2023

From Virginia Beach City Government: City garages are now open to move personal vehicles into covered shelter and higher ground. Virginia Beach residents may park their vehicles for FREE in Resort Area municipal garages at 9th and 31st streets through noon on Sunday, Sept. 24. When entering, pull a ticket from the kiosk. Scan ticket at the kiosk to exit garage by Sunday at noon to avoid charges.

Parking is also available at four municipal garages at Town Center. Individuals looking to move their vehicles to higher ground may not park in the 24-hour reserved spaces at the Town Center garages. These spaces are leased by residents, and towing will be enforced. Be aware that if garages lose power, lighting and elevators will not be operable.

09/22/2023

Virginia Beach remains under multiple weather advisories this morning. NWS Wakefield is predicting the heaviest impacts to begin this afternoon and continue through tomorrow morning.

09/21/2023

Forecasts are predicting a significant storm system to impact our region this weekend. Make sure you and your family are prepared. It's never too late to start planning for disasters, visit ready.gov to find out more information.

As always, we'll be here if you need us. Help us by keeping the 9-1-1 lines open for emergencies only. To report down trees, blocked roads, or similar issues, call 3-1-1 (757-385-3111).

It is looking increasingly likely that a significant storm system will impact the region Friday into this weekend. Threats include heavy rainfall of 1-4" (highest towards the coast), strong wind gusts of 40-60 mph (again highest along the coast), and moderate to locally major coastal flooding. Impacts will be greatest adjacent to the water. Please keep apprised to the latest forecast on weather.gov/akq over the next day or so.

09/20/2023

September is National Preparedness Month. In the event of an emergency, are you prepared? In this recent segment from WAVY TV 10, our Emergency Management Mitigation Manager was interviewed and provided valuable information. You can check out the segment here:

Local agency raises awareness for National Preparedness Month

09/15/2023

Come see us (and the U.S. Navy Blue Angels, of course) at the NAS Oceana Air Show! We will be present all weekend long.

09/11/2023

In the early hours of September 11th, 2001, our dispatch center, like countless others across the country, began its daily routine. We were the calm voices behind the frantic calls, the silent heroes who stood strong in the face of chaos.

Today, as we remember September 11th, 2001, we stand united as a nation. We remember the lives lost, the heroes who emerged, and the strength of the human spirit. We will never forget the events of that day, and we will continue to honor the legacy of those who showed us what it means to be truly selfless.

In the heart of the 911 dispatch center, we remember, we reflect, and we reaffirm our commitment to serving our communities, no matter the challenges we face.

09/09/2023

And that’s game! Final score between VBFD and VBSO. Next up: VBEMS and VBPD!

09/09/2023

The battles have COMMENCED! First up, VBFD vs. VBSO! Who is going to come out on top? Stay tuned.

09/09/2023

TODAY IS THE DAY! Come out and cheer on your favorite public safety team in the Battle of the Badges!

08/14/2023

We had so much fun this past Saturday at the VBSchools Back to School Care Fair! We hope all of you enjoy your last couple of weeks of Summer before heading back to school.

08/11/2023

Tomorrow is the day! Come see us at the Back to School Care Fair hosted by VBSchools. We'll be at the Convention Center from 10 AM to 2 PM.