City of Virginia Beach Department of Human Services

City of Virginia Beach Department of Human Services The Dept. of Human Services provides citizens the opportunity to achieve the highest level of self-sufficiency, safety, and quality of life possible, through an array of coordinated services delivered in a climate of dignity, respect and accountability.

Operating as usual

Our offices will be closed on Thursday, Nov. 26 and Friday, Nov. 27 in observance of the Thanksgiving holiday. Emergency...
11/24/2020

Our offices will be closed on Thursday, Nov. 26 and Friday, Nov. 27 in observance of the Thanksgiving holiday. Emergency services and hotlines will remain staffed, but our day-to-day operations will be closed. Our offices will reopen at 8 a.m. on Monday, Nov. 30. We hope our staff, clients, and community have a safe and Happy Thanksgiving!

For more information on how to connect with our programs and services during normal operating hours, please visit www.VBgov.com/DHSReopen.

A big thank you to our partners at Virginia Beach EMS for hosting the first group of EMS staff & volunteers who received...
11/10/2020

A big thank you to our partners at Virginia Beach EMS for hosting the first group of EMS staff & volunteers who received Crisis Intervention Team (CIT) training! CIT is designed to help our EMS members, in addition to CIT-certified Virginia Beach Police Department officers, de-escalate situations where an individual they encounter on a call may be experiencing a mental health crisis.

Congratulations to our newly CIT-certified EMS personnel!

Congratulations to the first EMS-led class of Crisis Intervention Team graduates. This class is designed to help crewmembers de-escalate situations involving (potential) mental health patients. These students were exposed to myriad situations to teach them a different way to engage patients. Congratulations and well done!

Emergency SNAP benefits will be made available to eligible households on Nov. 16. Regular SNAP benefits will be released...
11/05/2020

Emergency SNAP benefits will be made available to eligible households on Nov. 16. Regular SNAP benefits will be released on your usual issuance date. Please note that emergency allotment benefits are available to current SNAP households only, and do not apply to P-EBT recipients.

Virginia will again provide emergency SNAP allotments to eligible households this month. Emergency allotments apply to current households who are not already receiving the maximum allotment as part of their regular monthly benefit, and is based on household size. Benefits will be automatically loaded to recipients' SNAP EBT cards on Monday, November 16.

Note: Emergency allotment benefits are available to current SNAP households only, and do not apply to P-EBT recipients.
https://www.dss.virginia.gov/files/division/pa/news_releases/2020/November_Emergency_Benefits_.pdf

Español: Este mes, Virginia volverá a proporcionar asignaciones de SNAP de emergencia a las familias elegibles. Las asignaciones de emergencia se aplican a las familias que actualmente no reciben la asignación máxima como parte de su beneficio mensual regular y se basa en el tamaño de la familia. El lunes 16 de noviembre se cargarán los beneficios de manera automática en las tarjetas de transferencia electrónica de beneficios (EBT) del Programa Asistencial de Nutrición Suplementaria (SNAP) de los beneficiarios.

Nota: Los beneficios de la asignación de emergencia están disponibles únicamente para las familias que actualmente tienen el SNAP y no se aplican a los beneficiarios de la EBT por la pandemia (P-EBT).
https://www.dss.virginia.gov/files/division/pa/news_releases/2020/November_Emergency_Benefits_Spanish.pdf

Applications for the COVID-19 Real Estate and Personal Property Tax Relief Program are being accepted through November 3...
10/28/2020

Applications for the COVID-19 Real Estate and Personal Property Tax Relief Program are being accepted through November 30. Any Virginia Beach resident who has been furloughed, reduced in hours, or lost their job due to the pandemic since March 1, 2020, is encourage to apply, even if they have been rehired. More information and applications are available online at www.VBgov.com/COVID19TaxRelief.

Foster care is more than children! In our community, there is a need for adult foster care for individuals who may be ad...
10/19/2020

Foster care is more than children! In our community, there is a need for adult foster care for individuals who may be advanced in age, intellectually disabled, or have a mental health diagnosis.

Participants in our Adult Foster Care program would be asked to provide room & board, 24-hour supervision, meals & snacks, medication assistance, help with daily life skills, and monitoring while living in a family setting. Those who take in an adult foster can expect assistance from the Department of Human Services to provide support, monitoring, and guidance with any ongoing or special needs.

If you are interested and willing to open your home to be an adult foster provider, please contact J. Adan by phone at 757.385.3617 or [email protected].

10/16/2020
Food Rescue US - Virginia Beach

FYI - There will be a food box distribution and flu shot clinic on Saturday, October 17 from 11 a.m. - 1 p.m. at Green Run High School, 1700 Dahlia Drive. Face coverings are required and all items/services are available on a first come, first serve basis.

32lb food box distribution this Saturday (10/17) from 11-1 at Green Run HS! 📦These combination boxes will include protein 🥩, produce 🍏, dairy 🧀, and milk 🥛 components.

**This week, we will be in the front entrance parking lot of GRHS off Dahlia Drive - NOT the side parking lot off Independence like we were last time. They will be giving flu shots in that parking lot.

Reminders: As always, masks are required 😷, it is first-come-first-serve 👥, and please try arrive as early as possible as contents will require refrigeration 🥶!

@foodrescueus @vbschools @producesource #foodboxes #endhunger #endfoodwaste #fillplatesnotlandfills

Households with a heating bill, or needing assistance with a disconnect fee or repair cost are invited to apply for the ...
10/15/2020

Households with a heating bill, or needing assistance with a disconnect fee or repair cost are invited to apply for the Winter Fuel Assistance Program. In addition to having a heating bill responsibility, applicants must meet the income eligibility criteria, which can be found at the links below.

You can apply online at CommonHelp.Virginia.gov, over the phone at 855-635-4370, or by downloading and returning a paper application to our main building at 3432 Virginia Beach Blvd. Paper applications are available at https://www.vbgov.com/government/departments/human-services/financial-assistance/Pages/default.aspx#tab=Energy%20Assistance

It's Unity Week - a time for celebrating diversity & inclusion, and learning more about the cultures and individuals who...
10/14/2020
Unity Week :: VBgov.com - City of Virginia Beach

It's Unity Week - a time for celebrating diversity & inclusion, and learning more about the cultures and individuals who call our community home! To learn more, visit www.VBgov.com/Unity.

 Unity Week | October 11-17 Join us for a week-long inclusive celebration and acceptance of others. Why Unity Matters Initiated by Virginia Beach Parks & Recreation's (VBPR) Inclusion Services unit in 2018, Unity Week is a celebration of our differences and a movement towards embracing the unique a...

10/06/2020
www.vbgov.com

With schools reopening, there may be some friction adjusting to new routines. Learn how you can conquer the change with a Daily Dose of Positivity!

Due to continued interest and ongoing community need, the COVID-19 Real Estate and Personal Property Tax Relief Program ...
10/01/2020

Due to continued interest and ongoing community need, the COVID-19 Real Estate and Personal Property Tax Relief Program will continue to accept applications through October 31. Any VB resident with a 2020 tax bill who has experienced a loss of employment or reduction of hours due to the pandemic is encouraged to apply.

A list of required documents and a link to the application are available at VBgov.com/COVID19TaxRelief.

09/28/2020
www.vbgov.com

With the seasons changing, it's a great time to reevaluate the habits you've established with the Daily Doses of Positivity, and where you can take it before the end of the year. Learn more with this week's edition of the Daily Dose of Positivity!

09/25/2020
Virginia Beach City Government

Voting may look a little different during a pandemic, but there are many ways to make sure your vote is counted. Visit VBGov.com/Voter for more information.

Important voter information you need to know for the upcoming 2020 General and Special Elections, including new info due to the current pandemic. https://www.vbgov.com/Voter

Have you completed the 2020 Census for your household? There's still time to do so! The Census is more than a simple hea...
09/24/2020

Have you completed the 2020 Census for your household? There's still time to do so! The Census is more than a simple headcount of the population. The information also impacts our community's share of federal funding for mental health programs, Medicaid, Medicare, schools, and so much more. Visit My2020Census.gov to get counted! #vbcounts

It’s not too late, but time is running out. By law, all residents must complete the 2020 Census. This information is vitally important because it not only impacts our representation in Congress, but it also determines our share of federal funding for hospitals, schools, transportation, Medicaid, Medicare, WIC, mental health programs and more.

Help us get our fair share of federal funding. Don't let your community down. Be counted today at My2020Census.gov. #VBCounts #YouCount

There's one week left to submit your applications for the COVID-19 Real Estate and Personal Property Tax Relief Program!...
09/23/2020
COVID-19 Tax Relief Program :: VBgov.com - City of Virginia Beach

There's one week left to submit your applications for the COVID-19 Real Estate and Personal Property Tax Relief Program! Any VB resident with a 2020 tax bill is encouraged to apply. Applications and eligibility requirements are available online at VBgov.com/COVID19TaxRelief. Applications will be accepted through September 30.

Applications for the COVID-19 Real Estate and Personal Property Relief Program are being accepted through September 30. Please see the information below on how to apply and documents that must be included with an application.  COVID-19 Real Estate and Personal Property Tax Relief Program ​The pro...

Are you a VB resident who has no medical insurance and is experiencing a mental health crisis or needs detox for alcohol...
09/22/2020

Are you a VB resident who has no medical insurance and is experiencing a mental health crisis or needs detox for alcohol, benzos or opioids? Recovery assistance is available at The Pathways Center. Narcan is also available to patients at risk of overdose from opioid-related use. Narcan works by blocking or reversing the effects of opioids and is also available to first responders, caregivers and concerned loved ones who know someone who may be at risk of an overdose. For more information, contact The Pathways Center today: 757-385-6956.

Though money isn't everything, it's something that impacts our everyday lives. Learn how being mindful of your finances ...
09/21/2020
www.vbgov.com

Though money isn't everything, it's something that impacts our everyday lives. Learn how being mindful of your finances by establishing routines and being organized can lead to better emotional and financial wellness with the latest Daily Dose of Positivity!

Energy assistance is available for households that may not qualify for previous programs. More details are available in ...
09/16/2020

Energy assistance is available for households that may not qualify for previous programs. More details are available in the post below from The Virginia Department of Social Services.

Virginia households in need of home energy assistance that would not typically qualify for other energy assistance programs may be eligible to receive aid through the new Virginia COVID-19 Energy Assistance Program. Apply online at www.dss.virginia.gov/covideap, through the COVID-19 Virginia Resources mobile app (https://covid.virginia.gov/) or by phone at 1-833-829-2767 through November 20 (or until funds run out). To learn more, visit https://bit.ly/3moQfuD!

En español: Las familias de Virginia que en general no calificarían para otros programas de asistencia de energía para hogares pueden ser elegibles para recibir ayuda a través del nuevo Programa de Asistencia de Energía de Virginia por la COVID-19. Visite www.dss.virginia.gov/covideap o descargue la aplicación hoy mismo (https://covid.virginia.gov/) o llame al 1-833-829-2767 para solicitarla hasta el 20 de noviembre (o hasta que se agoten los fondos). Para obtener más información, ¡visite https://bit.ly/2ZGG4rI!

Being organized is more than having everything in a set place, it can also contribute to your overall mental well-being!...
09/15/2020
www.vbgov.com

Being organized is more than having everything in a set place, it can also contribute to your overall mental well-being! Learn more with this week's collection of Daily Doses of Positivity.

Your mental health is just as important as your physical health! Follow the link below to learn more about self-care, an...
09/15/2020
The Importance of Self-care - #BeThe1To

Your mental health is just as important as your physical health! Follow the link below to learn more about self-care, and why it's an essential piece of mental & emotional well-being.

We can all help our loved ones and community members get through crisis. But as we take action to support others, it is also vital that we take the time to support and care for ourselves. This page shares tips and resources to help you practice self-care. If you’re looking for additional resources...

09/09/2020
www.vbgov.com

A new school year means new routines, especially so with the challenges presented by virtual learning. But, there are plenty of ways to adjust to these new changes. Learn more with this week's Daily Doses of Positivity!

08/31/2020
www.vbgov.com

Change is never easy, but there are ways to make it less stressful. Learn how with a Daily Dose of Positivity!

Due to continued interest in the COVID-19 Real Estate and Personal Property Tax Relief Program, we have extended the app...
08/28/2020

Due to continued interest in the COVID-19 Real Estate and Personal Property Tax Relief Program, we have extended the application deadline to September 30. Any Virginia Beach resident who meets the eligibility requirements for the program is encouraged to apply! Learn more at VBgov.com/COVID19TaxRelief.

FYI: FREE COVID-19 testing and FREE masks and hand sanitizer for those who cannot afford them will be available Saturday...
08/25/2020
Articles :: VBgov.com - City of Virginia Beach

FYI: FREE COVID-19 testing and FREE masks and hand sanitizer for those who cannot afford them will be available Saturday, Aug. 29, 10 a.m. - 12 p.m., at the Kingdom Cathedral, 3820 Stoneshore Rd. Masks and sanitizer only (no testing) will also available Saturday, Aug. 29, 9 a.m. - 12 p.m., in the Grand Mart parking lot located at 649 Newtown Rd. near Baker Rd.
😷🧴👏

Virginia Beach Health Department Announces Another Free COVID-19 Community Testing EventTuesday, August 25, 2020​The Virginia Beach Department of Public Health (VBDPH) will be holding another FREE COVID-19 community-based testing event on Saturday, Aug. 29, 2020, from 10 a.m. to noon at the Kingdo...

Finding the positivity in these trying times can be difficult, but it's not impossible. Learn how to find some sparks of...
08/24/2020
www.vbgov.com

Finding the positivity in these trying times can be difficult, but it's not impossible. Learn how to find some sparks of optimism around you this week with a Daily Dose of Positivity.

FREE MASKS & SANITIZER WHILE SUPPLIES LAST: The state has provided free masks and hand sanitizer for VB residents who ca...
08/21/2020

FREE MASKS & SANITIZER WHILE SUPPLIES LAST: The state has provided free masks and hand sanitizer for VB residents who can't afford them. See the post below for a list of times and locations.

FREE MASKS & SANITIZER WHILE SUPPLIES LAST: The state has provided free masks and hand sanitizer for VB residents who can't afford them. Here are upcoming locations where you can get these items for your family if you need them (first come, first served). More events will follow, watch this page for additional updates on dates, times and locations.
😷🧴👏

Saturday Aug 22, 10 a.m. - 12 noon
Lake Edward Park with Health Department COVID testing
704 Hampshire Ln.

Saturday August 22, 9 a.m.- 12 noon
Virginia Beach Sports Center
1045 19th St.
Virginia Beach, VA 23451
*Entrance off of 17th St.

Saturday August 29, 10 a.m. - 12 noon
Kingdom Cathedral with Health Department COVID testing
3820 Stoneshore Rd.

Saturday August 29, 9 a.m. - 12 noon
Grand Mart at 649 Newtown Rd. near Baker Rd.

Saturday August 29, 9 a.m.- 12 noon
Plaza Baptist Church
245 S. Rosemont Rd.

The Virginia Beach Department of Public Health will hold two FREE COVID-19 community-based testing events this week.Thur...
08/19/2020

The Virginia Beach Department of Public Health will hold two FREE COVID-19 community-based testing events this week.

Thursday, Aug. 20, 10 a.m. - noon at Union Baptist Church, 4608 South Blvd.

Saturday, Aug. 22, 10 a.m. - noon at Lake Edward Park, at the corner of Hampshire Way and Newton Road (the future home of the Virginia African American Cultural Center)

At both events, VBDPH staff and Virginia Beach Medical Reserve Corps (MRC) volunteers will administer the PCR testing for adults and children ages 13 years and older. Participants must wear a face covering. Walk-up registration and testing will be provided, while supplies last. VBDPH will provide testing only during the events and not medical care or treatment. For those with medical emergencies or severe COVID-19 symptoms, please seek immediate medical attention and do not wait for this event.

08/17/2020
www.vbgov.com

Finding the positive can sometimes be difficult, especially during a pandemic. Click the link below for this week's series of daily activities and meditations designed to help you bring out the positivity in your life, and perhaps even inspire others to do the same.

FYI: Emergency SNAP benefits will be made available to Virginia participants on Sunday, August 16. The benefits will be ...
08/14/2020

FYI: Emergency SNAP benefits will be made available to Virginia participants on Sunday, August 16. The benefits will be automatically loaded to recipients' SNAP Electronic Benefits Transfer (EBT) cards. Eligible households include SNAP participants who are not already receiving the maximum allotment as part of their regular monthly benefit.

Emergency SNAP benefits will be made available to Virginia participants on Sunday, August 16. The benefits will be automatically loaded to recipients' SNAP Electronic Benefits Transfer (EBT) cards. Eligible households include SNAP participants who are not already receiving the maximum allotment as part of their regular monthly benefit.https://www.dss.virginia.gov/files/division/pa/news_releases/2020/August_Emergency_Benefits_.pdf
En Español:https://www.dss.virginia.gov/files/division/pa/news_releases/2020/August_Emergency_Benefits_Spanish.pdf

As a reminder, SNAP participants can also participate in online shopping through through Amazon and Walmart online platforms:https://www.dss.virginia.gov/files/division/bp/fs/intro_page/snap_online_shopping/snap_online_shopping_faq.pdf

Address

3432 Virignia Beach Blvd
Virginia Beach, VA
23452

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

757-385-3200

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Virginia Beach Department of Human Services

The mission of the Department of Human Services is to provide Virginia Beach citizens the opportunity to achieve the highest level of self-sufficiency, safety, and quality of life possible, through an array of coordinated services delivered in a climate of dignity, respect and accountability.

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Comments

I HAVE ATTEMPTED TO REACH MY CASE WORKER, MS. BRIGHT, FOR OVER FOUR MONTHS NOW, WITHOUT SUCCESS! I am extremely desperate in all my attempts and endeavors to reach my case worker, Ms. T. Bright, over the past 4 months. I have called, left messages, sent emails, everything within my power to do, to contact Ms. Bright, and have not once, had any of my attempts been returned. I had been sent a letter, stating that she and I were to have a pre-schedualed phone conversation, regarding my S.N.A.P. benefits to ensure that they would not be interrupted, or cancelled, which she missed. After waiting over 3 hours, to hear from here regarding this interview, I called her extention over and over, trying to reach her, with no success. I have put in an address change with the Newport News office, over 2 months ago, to update my info and receive a new case worker here, and yet, no one has updated this information in the system. I have no been completely cut off from my SNAP benefits, and have no means to obtain food, due to the mistake of YOUR office, Ms. Bright, and am terribly upset that no one has, or is, answering me to help me!! I am BEGGING whomever this letter reaches, to help me restore my S.N.A.P. benefits, and sign up for T.A.N.F. for I am now homeless, without food, or shelter and do not know how much longer I can endure this. The Newport News office will not help because they tell me that I am STILL, after months of waiting for an address change, in the Virginia Beach Office system, and thus, they can do nothing until I speak with my case worker, Ms. T. Bright, who will not return my calls, or any other means of attempt to reach her. I am in dire need of help and plead with you now to tell me how I can restore my SNAP benefits, and obtain TANF, and not loose my MEDICAID. I thank you for your time, efforts and concerns regarding this matter, and truly hope to hear back from you within the next few days. Respectfully yours, Rebecca Cooley Sang
good phone numbers to keep handy