Vernon County Veteran's Service Office

Vernon County Veteran's Service Office We assist Veterans and their families with their benefits and questions pertaining to VA.

CVSO - Crystal Knoll
Benefits Specialist- Cristal "CJ" Jones
Benefits Specialist- Leddia Tallman
Front Desk- Tammy Hanson/ Sandi Rochen

I mentioned this before and here it is!! The VFW Informational Event!!  Come one, come all just make sure you call and R...
08/13/2026

I mentioned this before and here it is!! The VFW Informational Event!! Come one, come all just make sure you call and RSVP please! You've got questions We've got answers!!

08/05/2026

Do you have questions on anything to do with VA Healthcare? You are not alone, but we want to reach as many people as possible. Let us know what topics confuse you or that you need help navagating. We are working with area American Legion and VFW groups to host VA discussion topics at their meetings. We can have actual VA personnel come in and answer your questions. Tell us what healthcare benefit you have questions on so we can get more of these informative meetings set up.

Currently we are working with Viroqua VFW to have the Community Care team come in and speak to everyone on anything you can think of for questions in dealing with or signing up for Community Care. How does prescription medication work with Community Care? Well, we have the 2 people in charge of the program coming out to answer this and any other questions you have. We will be on site as well to answer Pact Act questions or anything else you want to know about Veteran benefits. The Viroqua VFW will be putting out flyers and information on the meeting as soon as they have it all planned out. We will drop the information here as well so be waiting for that.

Send a message to learn more

08/05/2026

Veterans who think their files were burned in the records fire at National Archives see the below message from the VA!!!

A Message from the VA Office of VSO Engagement
RE: 1973 fire at the National Personnel Records Center

Dear VSO Partners,
The Department of Veterans Affairs (VA) is making the claims process easier for Veterans whose records were damaged or destroyed in the 1973 fire at the National Personnel Records Center (NPRC).
Effective July 31, 2026, VA will use a single, comprehensive fire-related development packet. Claims processors will send this packet to Veterans at the start of the claims development process, which will include the following two forms:
1. NA Form 13055 (Request for Information Needed to Reconstruct Medical Data), used to gather detailed information about in service medical treatment (dates, units, locations) needed for NPRC to reconstruct medical data.
2. NA Form 13075 (Questionnaire About Military Service), used to collect personal and service related identifying information (service numbers, units, dates of service) necessary for NPRC to locate or reconstruct personnel records.

This new process will ensure that claims processors obtain sufficient information from the Veteran to enable NPRC to search reconstructed sources, such as morning reports, hospital admission cards, Surgeon General’s Office extracts, and other service-related materials. It will also provide improved visibility of fire-related claims development in a Veteran’s electronic claims file and standardize alternate source development.
When a Veteran’s service records are confirmed or reasonably presumed to have been destroyed or damaged in the 1973 NPRC fire, claims processors may apply a sympathetic evidentiary standard that accounts for the unavailability of official records. This approach streamlines the development process, reduces workload and repetitive outreach, and improves compliance with VA’s duty to assist requirements. For Veterans, this change will result in fewer duplicative requests and provide faster and more predictable timelines for their claims.
VA recognizes the unique evidentiary challenges created by this loss of records. This update reinforces VA’s commitment to developing and evaluating affected claims in a fair, claimant-friendly manner, while reducing the burden on Veterans to provide evidence that may already be of record.

VSO Engagements
Office of the Secretary
Department of Veterans Affairs

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We have to get out new information.  The date was wrong on the previous flyer so here is the new flyer with the right da...
07/28/2026

We have to get out new information. The date was wrong on the previous flyer so here is the new flyer with the right date. Fix your calendars!!

Vernon County Veterans we have an apartment in Main Street Apartments facility open.  There is an active MOU for them to...
07/28/2026

Vernon County Veterans we have an apartment in Main Street Apartments facility open. There is an active MOU for them to hold the apartment for 30 days for a Veteran before renting it out to anyone in the community. I have attached the flyer so spread the word this will go fast!

The fair will soon be here!
07/22/2026

The fair will soon be here!

Alright lets talk education.  Veteran and dependent education benefits specifically.  I put together 2 handouts which ar...
06/18/2026

Alright lets talk education. Veteran and dependent education benefits specifically. I put together 2 handouts which are available here or in the office should you be stopping in, that covers all types of Veteran's and dependent education benefits and goes over what each one does. These should help give you an idea of what is out there and if you want more specific information on one of these comment below and we can go into more details or stop in on Walk-In Mondays. You can also make an appointment, but know the office IS quite busy and is booked out to the end of July currently.

06/18/2026

***** ATTENTION*****ATTENTION*****ATENTION*****ATTENTION

Hello to all Veterans and concerned parties. First, PLEASE STOP spreading rumors that Vernon County is not going to be doing the bronze markers for Veterans graves. This is not the case and never has been as that is a federal VA benefit paid for by the Federal VA. The issue that is actually being taken care of is the current inability to purchase any more FLAG HOLDERS.

Your complaints were heard by the members of the committee and they have acted swiftly, but government takes time and there are official procedures that have to be followed so the change to the budget will be ready for the 2027 year. The Human Services/ Veterans Services Committee is going to be authorizing an additional budget line item for this next budget cycle 2027 for the flag holders for Veteran's graves in our county cemeteries. Since we cannot utilize WDVA grant funding for these flag holders and no tax levy funded budget line can currently be used for the purchase of these we have no current way of ordering more for the rest of this year. This next HS/VS Committee meeting will officially approve the budget line item add on, but it will still need to go to finance committee and then get fully approved by the County Board as part of the Veterans Office budget when they vote on the 2027 budget.

We did have some flag holders at the beginning of the year, but they were claimed by the various organizations who take care of the Veteran's flags for some Vernon County cemeteries. There will be additional flag holders ordered after January 1, 2027. We will require you to bring in broken/un-useable flag holders AND tell us which Veteran's grave marker it came from or is missing one that had one previously. We always provide the family of the Veteran with the initial flag holder when they come into the office if the Veteran is being buried in Vernon County. If the family doesn't have one it is because they have yet to come into the office. If they choose not to come into the office one will be placed by the organization when they go to place flags. We have always asked that you bring in the damaged old bronze markers so please locate the ones sitting in the storage sheds of the churches or cemeteries and return them to the Veterans Office.

WE NOW RETURN YOU TO REGULARLY SCHEDULED BROADCASTNG!!!

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Get you Veterans Identifier. We will need to verify your service still
06/12/2026

Get you Veterans Identifier. We will need to verify your service still

One of the best ways to show you're a veteran upon request is on your Wisconsin Driver's License. In Wisconsin, veterans can request that their veteran status be included on their driver's license when renewing or applying for a new license with the Wisconsin Department of Transportation.

To get the veteran identifier on your WI driver's license or ID card:

⭐Verify your eligibility with the Wisconsin Department of Veterans Affairs by contacting the Veterans Benefits Resource Center at: 1-800-WIS-VETS (800-947-8387) or at MyWisVets​.com
OR --> Contact your local County or Tribal Veterans Service Officer to obtain certification of your veteran status for the identifier. Find your CVSO or TVSO here: https://dva.wi.gov/resources/find-my-cvso-tvso/

⭐Once you've established eligibility, then apply at the Wisconsin DMV. If renewing or getting your first driver's license or ID card, you'll need to visit your local DMV location. If it's not time to renew, you can get a duplicate product online.

🌟For more information, visit WDVA's website:
https://dva.wi.gov/benefits/driver-license/veteran-driver-license-id/

🌟Please visit the Wisconsin DOT website for additional information: https://wisconsindot.gov/Pages/dmv/license-drvs/rnew-and-chge/veterans.aspx

The veteran identifier on your license allows veterans to more easily show their veteran status to organizations and businesses that offer unique benefits or discounts for goods and services for veterans. This is just one of the many benefits available to our state's veterans!

Here is a fun post!! The Military and Veteran's Family Day with the Milwaukee Zoo is back!! July 5th stop in our office ...
05/29/2026

Here is a fun post!! The Military and Veteran's Family Day with the Milwaukee Zoo is back!! July 5th stop in our office for your tickets or send me a message on here to set some aside for you to pick up. Includes you and immediate family and covers parking. Also on page 2 is Military and Veterans friendly summer events to include 2 FREE tickets to every Milwaukee Brewer Sunday home games. See the flyer for more information. It also lists all the different fests now until the end of August with free or reduced costs entry.

Address

402 Courthouse Square, Banta Bldg STE 100
Viroqua, WI
54665

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+16086375323

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