Bath County Service Authority

Bath County Service Authority Bath County Service Authority is a water and wastewater utility located in Bath County Virginia. Our total storage capacity is 1,255,900 gallons.

Bath County Service Authority provides water and wastewater services to the following locations: Ashwood, Clifton Forge Mountain, Hot Springs, Millboro, Cedar Creek, Bacova, Warm Springs, Bacova Junction, West Warm Springs, Chimney Run and Mitchelltown. The Authority operates 3 wastewater treatment plants located in Millboro (50,000 gpd), Cedar Creek (15,000 gpd) and Hot Springs (450,000 gpd). Was

tewater is delivered to these plants by gravity and force main wastewater lines. These systems have over 50 miles of sewer lines utilizing 11 sewage pumping stations. The water distribution system has over 56 miles of water lines and 9 water pumping stations. Service Authority has 5 wells and water purchase agreements with Virginia Hot Springs Water Company and Millboro Water Association. Our daily water consumption rate is 180,000 gpd. The Authority provides residents in these areas with 200 fire hydrants. Bath County Service Authority is governed by a 5 member board appointed by the Bath County Board of Supervisors.

PLEASE READ AND SHARE As of August 4, 2026 Water customers of the Bath County Service Authority are under MANDATORY WATE...
08/04/2026

PLEASE READ AND SHARE
As of August 4, 2026 Water customers of the Bath County Service Authority are under MANDATORY WATER CONSERVATION

Drought Contingency Plan

The Bath County Service Authority Drought Contingency Plan is based on the severity of the drought and guidelines for necessary restriction of water usage for each water system. However, it is probable if one system is experiencing drought conditions all systems will be experiencing drought conditions.

The Administrator of the Bath County Service Authority is authorized to issue one of the following water restriction notices to Bath County Service Authority water customers as necessitated by the guidelines established by the Authority.

Step 1 – Voluntary Water Conservation
Step 2 – Mandatory Water Restriction
Step 3 – Emergency Water Restriction

Step 1 – Voluntary Water Conservation
The Bath County Service Authority will determine if the drought or other available water conditions are severe enough to issue Step 1 water notices. Under Step 1, customers will be asked to voluntarily reduce their normal and routine indoor and outdoor water consumption. If conditions worsen, mandatory restrictions may be enacted.

Step 1 – Customer action procedures include the following:
1. Customers will be asked to reduce outdoor water use by:
a. Watering gardens, flowers, shrubs or lawns between the hours of 8:00 pm and 9:00 am.
b. Reduce the amount of water usage by fifty percent (50%).
c. Use a broom or leaf blower to clean sidewalks, decks and driveways.
d. Discontinue private vehicle washing.
e. Disconnect ornamental fountains.
f. Use a bucket instead of a hose to water greenery.
2. Customers will be asked to reduce water indoor use by:
a. Identify and repair all leaks.
b. Reduce shower time by five (5) minutes and use less bath water.
c. Use full loads when using dishwashers and washing machines.
d. Store water in containers in refrigerator instead of running faucets to cool the water.
e. Reduce toilet flushing times by only flushing when necessary.
f. Install water saver devices.
g. Turn off water while brushing teeth.
h. Postpone carpet cleaning.
Bath County Service Authority reserves the right to modify this plan as conditions change.

Step 2 – Mandatory Water Restriction Action Steps
If and when conditions worsen, the Administrator may initiate Step 2, whereby customers are required to reduce their water use. In addition to Step 1 measures the following water restriction will be initiated.
• Customers will be allowed to water greenery once per week between the hours of 8:00 pm and 9:00 am.
• Washing vehicles is prohibited except for commercial businesses.
• Washing sidewalks, decks, homes and driveways will be prohibited.
• Operation of any ornamental fountains or similar structure is prohibited.
• Swimming pools may be supplemented after 8:00 pm.
• Restaurants and similar establishments will be prohibited from serving water unless specifically requested by a customer.
• Flow testing or fire hydrant testing or Fire Department training will be prohibited.
• Customer leaks will be repaired immediately (36 hours) or the Authority will disconnect the water meter.
Customers who do not abide by these mandatory restrictions will be subject to a warning letter for first offense; a water usage penalty of fifty dollars ($50.00) for the second offense; a water usage penalty of one hundred dollars ($100.00) for the third offense. Subsequent violation after the third offense will be subject to water service termination and reconnection fee’s when service is reinstated.

Bath County Service Authority reserves the right to modify these plans as conditions warrant.

Step 3 – Emergency Water Restriction Action Steps
During the continued existence of extraordinary drought or other severe water conditions, the Administrator may initiate Step 3, whereby certain water usages not essential to public health, safety and welfare are curtailed. In addition to Step 1 and Step 2 voluntary and mandatory restrictions, the following emergency restrictions will be in effect.
• Any and all water uses not required for health or safety will be prohibited.
• Watering outdoor greenery will be prohibited.
• Any person or business engaged in the sale of greenery may irrigate only in amounts necessary to prevent loss of inventory.
• Filling or refilling of swimming pools is prohibited.
• All metered Bath County Service Authority customers who exceed their previous twelve (12) month-per month average will be charged for their metered flow plus two times the base minimum per month fee.
• If the drought continues to the second month and a customer still exceeds their average per month usage the Authority may terminate their water meter and reconnection fees will be charged to reconnect.
Bath County Service Authority reserves the right to modify this plan as conditions change. If you have any questions about the Bath County Service Authority Drought Conservation Plan please call the Bath County Service Authority office at 540-839-7251.

07/16/2026

ATTENTION Millboro Water Customers….We are currently investigating a water leak in our system. While our crew works to locate and repair the issue, we kindly ask all customers to conserve water. Please help by limiting non-essential water use, such as watering lawns, washing vehicles, filling swimming pools until further notice. We appreciate your patience and cooperation as we work to resolve this issue as quickly as possible. Thank you for doing your part in conserving our water supply.

07/02/2026

The Bath County Service Authority offices will be closed Friday , July 3, 2026 in observance of Independence Day.

06/18/2026

In observance of Juneteenth
Bath County Service Authority offices will be closed June 19, 2026

06/12/2026

ATTENTION! BCSA is currently working on a water line break which will affect Mountain View Terrace, Thomastown, Pinehurst Heights, Crowdertown down to Triple Oak Lane on Route 687. Customers may experience low to no water pressure, air in the line, or no water. When repairs are complete we suggest running your water for a short period of time. We have no estimated time of when repairs will be completed. We apologize for any inconvenience. Please share.

06/11/2026

ATTENTION CEDAR CREEK WATER CUSTOMERS, the main line has been repaired and slowly water will be returned to you. Please refrain from using water for unnecessary reasons for example: Watering of lawns and gardens, washing of vehicles, washing/pressure washing sidewalks, decks, homes and driveways, filling/refilling of pools or slip and slides, and or operation of ornamental fountains. Please keep in mind we are in a drought and it will be strenuous on our well pump and tank to get it back to full working potential. We will continue to update you when updates are received. Please share and Thank you in advance.

06/11/2026

ATTENTION! Bath Co Service Authority is doing emergency water maintenance which will affect the Cedar Creek area up to Triple Oak Lane. Customers may experience low to no water pressure, air in the line, or no water. When repairs are complete we suggest running your water for a short period of time. We have no estimated time of when repairs will be completed.

PLEASE READ AND SHARE Currently in EFFECT Step 1 - Voluntary Water ConservationYou may click the link below to monitor t...
06/02/2026

PLEASE READ AND SHARE
Currently in EFFECT Step 1 - Voluntary Water Conservation

You may click the link below to monitor the drought conservation.
https://datascience.deq.virginia.gov/public/Drought-Monitoring/

Drought Contingency Plan

The Bath County Service Authority Drought Contingency Plan is based on the severity of the drought and guidelines for necessary restriction of water usage for each water system. However, it is probable if one system is experiencing drought conditions all systems will be experiencing drought conditions.

The Administrator of the Bath County Service Authority is authorized to issue one of the following water restriction notices to Bath County Service Authority water customers as necessitated by the guidelines established by the Authority.

Step 1 – Voluntary Water Conservation
Step 2 – Mandatory Water Restriction
Step 3 – Emergency Water Restriction

Step 1 – Voluntary Water Conservation
The Bath County Service Authority will determine if the drought or other available water conditions are severe enough to issue Step 1 water notices. Under Step 1, customers will be asked to voluntarily reduce their normal and routine indoor and outdoor water consumption. If conditions worsen, mandatory restrictions may be enacted.

Step 1 – Customer action procedures include the following:
1. Customers will be asked to reduce outdoor water use by:
a. Watering gardens, flowers, shrubs or lawns between the hours of 8:00 pm and 9:00 am.
b. Reduce the amount of water usage by fifty percent (50%).
c. Use a broom or leaf blower to clean sidewalks, decks and driveways.
d. Discontinue private vehicle washing.
e. Disconnect ornamental fountains.
f. Use a bucket instead of a hose to water greenery.
2. Customers will be asked to reduce water indoor use by:
a. Identify and repair all leaks.
b. Reduce shower time by five (5) minutes and use less bath water.
c. Use full loads when using dishwashers and washing machines.
d. Store water in containers in refrigerator instead of running faucets to cool the water.
e. Reduce toilet flushing times by only flushing when necessary.
f. Install water saver devices.
g. Turn off water while brushing teeth.
h. Postpone carpet cleaning.
Bath County Service Authority reserves the right to modify this plan as conditions change.

Step 2 – Mandatory Water Restriction Action Steps
If and when conditions worsen, the Administrator may initiate Step 2, whereby customers are required to reduce their water use. In addition to Step 1 measures the following water restriction will be initiated.
• Customers will be allowed to water greenery once per week between the hours of 8:00 pm and 9:00 am.
• Washing vehicles is prohibited except for commercial businesses.
• Washing sidewalks, decks, homes and driveways will be prohibited.
• Operation of any ornamental fountains or similar structure is prohibited.
• Swimming pools may be supplemented after 8:00 pm.
• Restaurants and similar establishments will be prohibited from serving water unless specifically requested by a customer.
• Flow testing or fire hydrant testing or Fire Department training will be prohibited.
• Customer leaks will be repaired immediately (36 hours) or the Authority will disconnect the water meter.
Customers who do not abide by these mandatory restrictions will be subject to a warning letter for first offense; a water usage penalty of fifty dollars ($50.00) for the second offense; a water usage penalty of one hundred dollars ($100.00) for the third offense. Subsequent violation after the third offense will be subject to water service termination and reconnection fee’s when service is reinstated.

Bath County Service Authority reserves the right to modify these plans as conditions warrant.

Step 3 – Emergency Water Restriction Action Steps
During the continued existence of extraordinary drought or other severe water conditions, the Administrator may initiate Step 3, whereby certain water usages not essential to public health, safety and welfare are curtailed. In addition to Step 1 and Step 2 voluntary and mandatory restrictions, the following emergency restrictions will be in effect.
• Any and all water uses not required for health or safety will be prohibited.
• Watering outdoor greenery will be prohibited.
• Any person or business engaged in the sale of greenery may irrigate only in amounts necessary to prevent loss of inventory.
• Filling or refilling of swimming pools is prohibited.
• All metered Bath County Service Authority customers who exceed their previous twelve (12) month-per month average will be charged for their metered flow plus two times the base minimum per month fee.
• If the drought continues to the second month and a customer still exceeds their average per month usage the Authority may terminate their water meter and reconnection fees will be charged to reconnect.
Bath County Service Authority reserves the right to modify this plan as conditions change. If you have any questions about the Bath County Service Authority Drought Conservation Plan please call the Bath County Service Authority office at 540-839-7251.

These maps are available in the DEQ Drought page as well as most recent Drought Monitoring Task Force reports and drought related press releases

05/12/2026

ATTENTION! Bath Co Service Authority will be doing water line maintenance Wednesday, May 13, 2026 which will affect Peery Hollow, Carloover up to Tinkertown. Work will begin approximately at 8:00 am. Customers may experience low to no water pressure, air in the line, or no water. When repairs are complete we suggest running your water for a short period of time. We have no estimated time of when repairs will be completed. Please share!

BCSA is accepting sealed bids for this 2005 Ford F-350 Dump Truck 6.0 Diesel 4 Wheel Drive. Recently replaced the clutch...
05/05/2026

BCSA is accepting sealed bids for this 2005 Ford F-350 Dump Truck 6.0 Diesel 4 Wheel Drive. Recently replaced the clutch, brakes and battery. Sealed bids will be accepted in the Bath County Service Authority office located in the Bath County Courthouse by June 5, 2026 at 4:00 pm. Truck will be available to view at the BCSA Sewer Treatment Plant located in Hot Springs Monday - Friday 8:30 am - 3:30 pm.

Address

65 Courthouse Hill Road/PO Box 98
Warm Springs, VA
24484

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+15408397251

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