05/12/2026
Child and Youth Management System (CYMS) Improvements are coming!
We’re excited to announce that CYS is upgrading its childcare database system to a new and improved version! This upgrade will improve efficiency and provide an even better experience for all our patrons.
The system will be down from May 27 – June 15th for the upgrade. During this time, registrations/updates and payment processing will be temporarily unavailable, and we won’t bill your account. Care and programming will also proceed like normal.
Get excited! In the new version, you’ll be able to:
• Make payments
• Sign up for Auto Pay
• View your balance, transactions, receipts, and childcare statements
• Schedule childcare absences
• Upload documents
• Submit withdrawal requests
Below you will find some frequently asked questions. Thank you for your understanding!
Q1. Can I prepay for the June 1st and June 15th billing cycles?
A1. Yes, absolutely! We actually recommend this option. All payments must be submitted on or by May 26,2026.
Q2. When will billing resume?
A2. We are tentatively scheduling billing for Summer Camp on June 18th for weeks 3-6. Detroit Arsenal CDC and Bryant CDC bill the June 1st and June 15th billing cycles that were missed on June 24, 2026.
Q3. When are payments due?
A3. Summer camp will follow the updated payment schedule as far as last days to pay and when spots will be given away. CDC's will have until June 30th to pay for the month of June's care.
Q4. When can we start making payments again?
A4. Both CDCs (and online) will accept payments starting Tuesday June 16, 2026. As a reminder, no programs will be billed yet as we must verify that all bills are correct before we bill any households. The clerks are able to calculate your bill for June if you would like to pay before we bill. Checks and Cash will also not be accepted until Tuesday June 16, 2026.
Q5. I was enrolled in Auto Pay. Will my credit card information stay on file and automatically bill my card again?
A5. No, with our system upgrades we are also upgrading credit card machines. Because of this, anyone enrolled in Auto Pay will have to re enroll into the program. The good news is that this will all be available through the Parent Portal online! We will host a series of Parent Portal info sessions once the system is live.
Q6. Will I be able to access Webtrac to sign up and pay for sports or field trips?
A6. No, Webtrac will also be down during this time. We encourage you to enroll now until May 26th.
Q7. Will you be able to hold a spot for my child in a sport or for a field trip?
A7. We are encouraging everyone to sign up and get payment in before May 26th to ensure a spot in activities happening in June. June activities: MST Drop in Summer Days, iFly Trip, FREE Dance Clinic, Speed & Agility Camp, FREE Golf Clinic, 3 V 3 Basketball League, Dance League, 3 Day Outdoor Recreation Camp, and Golf League.
Q8. Will there be an information session or how to guide about this new system?
A8. Yes! Absolutely! Once we are back up and running, look for that information to come out.
If you have any questions about billing, payments or registrations please reach out to Parent Central Services at usarmy.detroit.id-sustainment.mbx.fmwr-cyss-central-registration@army.mil.
