09/29/2021
Exciting Part -Time opportunities for event EMTs and Paramedics throughout the region. https://www.amr.net/careers-training
AMR - Capital Region
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As the nation’s leading medical transportation company, American Medical Response (AMR) serves more communities than any other private ambulance service provider in the nation. AMR's 17,500 paramedics, emergency medical technicians (EMTs), nurses, doctors and support staff combine the strength of a national company with personalized care. We provide services to 2,000 communities in 38 states and W
As the nation’s leading medical transportation company, American Medical Response (AMR) serves more communities than any other private ambulance service provider in the nation. AMR's 17,500 paramedics, emergency medical technicians (EMTs), nurses, doctors and support staff combine the strength of a national company with personalized care. We provide services to 2,000 communities in 38 states and W
Operating as usual
07/04/2021
Today AMR Capital Region was able to deploy over 150 Emts and Paramedics from 5 operations across 4 states to help care of the citizens and guests of our Nation's Capitol as they celebrate July 4th
We were able to have providers at the Washington Nationals Stadium, the National Mall, the Linclon Memorial and all around the city assisting with 911 response.
Thank you and Happy 4th of July to our dedicated Providers we could not have done this without you.
05/18/2021
Are you a Paramedic? Do you hate mornings? Do you like staying up late at night? We are looking for you in Baltimore Maryland! Follow the link below to start your new career!!!!
https://careers-amr.icims.com/jobs/11418/night-shift-paramedic-baltimore/job
05/16/2021
Happy EMS Week. This last year, EMS has been on the frontlines of the pandemic, multiple hurricanes, wildfires and so much more. Thank you to our teams for all you do. Throughout EMS week, take some time to reflect, share stories, celebrate and know that each one of you are valued and appreciated. We truly are stronger together.
Happy EMS Week. This last year, EMS has been on the frontlines of the pandemic, multiple hurricanes, wildfires and so much more. Thank you to our teams for all you do. Throughout EMS week, take some time to reflect, share stories, celebrate and know that each one of you are valued and appreciated. We truly are stronger together.
05/09/2021
Physicians Transport Service/AMR delivered some sweet treats to our local ED nurses to help kick off Nurses Week 2021! Thanks and appreciation to all the nurses out there!
Physicians Transport Service/AMR delivered some sweet treats to our local ED nurses to help kick off Nurses Week 2021! Thanks and appreciation to all the nurses out there!
05/02/2021
NASCAR Salutes kicks off - MRN - Motor Racing Network
As part of the annual NASCAR Salutes Together with Coca-Cola initiative, the NASCAR industry will honor United States Armed Forces heroes and their families throughout Military Appreciation Month.
We are excited to partner with NASCAR in this initiative by featuring the NASCAR Salutes Together with Coca-Cola branding on our NASCAR safety trucks and safety team helmets throughout the program.
http://ow.ly/FS5m50EBWET
DAYTONA BEACH, Fla. ? As part of the annual NASCAR Salutes Together with Coca-Cola initiative, the NASCAR industry will honor United States Armed Forces heroes and their families throughout Military Appreciation Month, beginning this weekend at Kansas Speedway. Now in its seventh year, NASCAR Salut...
04/17/2021
Telecommunications Week 2021 — Join the Party!! 🏝🎈🚑
Please join us in sharing a heartfelt THANK YOU to all the men and women who work tirelessly behind the scenes as telecommunicators. We appreciate the great work you do everyday in service of our community.
If you think you have what it takes to be an everyday superhero we welcome you to apply to join the AMR Capital Region Communications Family!
https://careers-gmr.icims.com/jobs/11941/communications-specialist/job
Telecommunications Week 2021 — Join the Party!! 🏝🎈🚑
Please join us in sharing a heartfelt THANK YOU to all the men and women who work tirelessly behind the scenes as telecommunicators. We appreciate the great work you do everyday in service of our community.
If you think you have what it takes to be an everyday superhero we welcome you to apply to join the AMR Capital Region Communications Family!
https://careers-gmr.icims.com/jobs/11941/communications-specialist/job
04/16/2021
Our Telecommunicators are the unsung Heroes of EMS & Public Safety throughout the nation...During #NationalTelecommunicatorsWeek we honor them for their hard work and dedication everyday, keeping us and the public within our wonderful communities safe! Dispatchers are unseen, but are truly the “First Responders,” as they answer each call. They are a critical part of what we do. From all of us at AMR, We Thank You!!
04/15/2021
Telecommunications Week 2021- Call Center Team
The Call Center Team in Herndon, Va is represents a specialized group that facilitates patient care for hospital based clients. This group works for the sickest of patients, ensuring that the highest level of service can be provided at all hours via seamless process ex*****on. The needs they handle vary widely across 100 different processes, 5 hospitals, 6 free standing EDs, and numerous urgent cares, clinics and physician’s office making them an integral piece of the Northern Virginia Continuum of Care.
As such, today we are celebrating them and all they do for patients, customers and the community. Thank you all, for your dedication to excellence that knowns no limit. Thank you all, for the critical thinking that removes barriers day in and day out. Thank you all, for being your exceptional selves.
As an additional, thank you to the health systems and community that we serve for your partnership and allowing us to be a part of the exceptional patient care you provide.
Pictured from left to right:
Vanora, Call Center Leader
John Nichols, Care Coordinator
Seanan Aubouin, Care Coordinator
Kevin Sherry and Caroline Johnson, Call Center Lead and Care Coordinator
Octavia Lyles, Care Coordinator
Wendy Persaud, Care Coordinator
Mary Brempomaa, Care Coordinator
Thyra Barlow, Care Coordinator
Tiffany Schatz, Care Coordinator
Telecommunications Week 2021- Call Center Team
The Call Center Team in Herndon, Va is represents a specialized group that facilitates patient care for hospital based clients. This group works for the sickest of patients, ensuring that the highest level of service can be provided at all hours via seamless process ex*****on. The needs they handle vary widely across 100 different processes, 5 hospitals, 6 free standing EDs, and numerous urgent cares, clinics and physician’s office making them an integral piece of the Northern Virginia Continuum of Care.
As such, today we are celebrating them and all they do for patients, customers and the community. Thank you all, for your dedication to excellence that knowns no limit. Thank you all, for the critical thinking that removes barriers day in and day out. Thank you all, for being your exceptional selves.
As an additional, thank you to the health systems and community that we serve for your partnership and allowing us to be a part of the exceptional patient care you provide.
Pictured from left to right:
Vanora, Call Center Leader
John Nichols, Care Coordinator
Seanan Aubouin, Care Coordinator
Kevin Sherry and Caroline Johnson, Call Center Lead and Care Coordinator
Octavia Lyles, Care Coordinator
Wendy Persaud, Care Coordinator
Mary Brempomaa, Care Coordinator
Thyra Barlow, Care Coordinator
Tiffany Schatz, Care Coordinator
04/14/2021
Telecommunications Week 2021 -- Maryland & Virginia IFT Dispatch Team
The Herndon, VA Communications center is home to 45 + dispatch team members dedicated to interfacility transport throughout the DMV 24/7. Between AMR, UMD Expresscare, and Physicians Transport Service this team manages the ambulance and wheelchair responses covering over 50,000 square miles of possible destination locations.
THANK YOU to our leads and supervisors for your continued servant leadership in support of all the staff and each operation. Your excellent working knowledge of all response areas and ability to facilitate teamwork is unparalleled.
THANK YOU to our dispatchers for your individualized expertise and patient advocacy. It takes hours of logged training time to master the CAD system, area familiarization, and documentation in order to safely and efficiently move hundreds of patients each day.
THANK YOU to our call takers for your excellence in customer service and dedication to meeting the needs of our ER, hospital, and operational partners. You truly are the voice of the company and vital in building the relationship between staff working to serve patients across the Capital Region.
Pictured (Top Left to Bottom Right) -- Dispatch Lead Brent Grant, Dispatch Lead Carlie Shorter, Call Taker Associate Margaret Murray, Call Taker Shannon Myers, Dispatcher Rebecca Jackson, Call Taker Azia Hill, Call Taker Julio Castanada, Dispatch Supervisor Maddy Miller, Dispatcher Tiffany Disbrow, and Dispatcher Mike Johnson.
Telecommunications Week 2021 -- Maryland & Virginia IFT Dispatch Team
The Herndon, VA Communications center is home to 45 + dispatch team members dedicated to interfacility transport throughout the DMV 24/7. Between AMR, UMD Expresscare, and Physicians Transport Service this team manages the ambulance and wheelchair responses covering over 50,000 square miles of possible destination locations.
THANK YOU to our leads and supervisors for your continued servant leadership in support of all the staff and each operation. Your excellent working knowledge of all response areas and ability to facilitate teamwork is unparalleled.
THANK YOU to our dispatchers for your individualized expertise and patient advocacy. It takes hours of logged training time to master the CAD system, area familiarization, and documentation in order to safely and efficiently move hundreds of patients each day.
THANK YOU to our call takers for your excellence in customer service and dedication to meeting the needs of our ER, hospital, and operational partners. You truly are the voice of the company and vital in building the relationship between staff working to serve patients across the Capital Region.
Pictured (Top Left to Bottom Right) -- Dispatch Lead Brent Grant, Dispatch Lead Carlie Shorter, Call Taker Associate Margaret Murray, Call Taker Shannon Myers, Dispatcher Rebecca Jackson, Call Taker Azia Hill, Call Taker Julio Castanada, Dispatch Supervisor Maddy Miller, Dispatcher Tiffany Disbrow, and Dispatcher Mike Johnson.
04/13/2021
Telecommuncations Week 2021 -- Growth and Technology
Over the last 18 months the Herndon, VA Communications Center has taken on extensive growth and the implementation of new technology in order to aid our call takers, care coordinators, and dispatchers in servicing the IFT markets in Virginia, Maryland, and DC and the INOVA Health system.
With the addition of Logis CAD, Avaya phone systems, AMR network upgrades, and hospital EHR upgrades the staff have shown a great appreciation for learning and honing their craft. These tools would be nothing without the great people that stand behind them -- THANK YOU FOR YOUR HOURS OF DEDICATION, COMMITMENT, AND SERVICE IN PERSUIT OF EXCELLANCE FOR OUR PROVIDERS AND PARTNERS IN CARE. ❤️
Telecommuncations Week 2021 -- Growth and Technology
Over the last 18 months the Herndon, VA Communications Center has taken on extensive growth and the implementation of new technology in order to aid our call takers, care coordinators, and dispatchers in servicing the IFT markets in Virginia, Maryland, and DC and the INOVA Health system.
With the addition of Logis CAD, Avaya phone systems, AMR network upgrades, and hospital EHR upgrades the staff have shown a great appreciation for learning and honing their craft. These tools would be nothing without the great people that stand behind them -- THANK YOU FOR YOUR HOURS OF DEDICATION, COMMITMENT, AND SERVICE IN PERSUIT OF EXCELLANCE FOR OUR PROVIDERS AND PARTNERS IN CARE. ❤️
04/12/2021
Telecommunications Week 2021 -- Supporting Our Nation's Captial, DC 911 🚑
AMR is proud to partner with DC FEMS to serve the community and special event needs across Washington, DC. Our dedicated AMR dispatchers work directly within the Office of Unified Communications (OUC) to provide rapid and professional response in conjunction with Metropolitan Police and DC Fire and Emergency Medical Services. This hard-working team keeps a close watch over our EMTs and first responders to ensure everyone stays safe especially during large events such as July 4th and the most recent Presidential Inauguration.
Pictured here: Jerry, Monique, LaShonda, Ibn, and Darlene-- We appreciate your combined 17 years of service and devotion, THANK YOU from your AMR family!!!
Telecommunications Week 2021 -- Supporting Our Nation's Captial, DC 911 🚑
AMR is proud to partner with DC FEMS to serve the community and special event needs across Washington, DC. Our dedicated AMR dispatchers work directly within the Office of Unified Communications (OUC) to provide rapid and professional response in conjunction with Metropolitan Police and DC Fire and Emergency Medical Services. This hard-working team keeps a close watch over our EMTs and first responders to ensure everyone stays safe especially during large events such as July 4th and the most recent Presidential Inauguration.
Pictured here: Jerry, Monique, LaShonda, Ibn, and Darlene-- We appreciate your combined 17 years of service and devotion, THANK YOU from your AMR family!!!
04/11/2021
Thank you! and Happy Public Safety Telecommunicator's Week 2021!! ☎️🚑❤️
This week the Captial Region is proud to recognize the call takers, dispatchers, care coordinators, and leadership that make each day possible. Virginia, Maryland, and DC have 75 + dedicated communications personnel and we will be highlighting a few of those staff and their special roles within the AMR family throughout the week.
Working in Communications is more than just a job; it's a challenging and rewarding career that allows you to work with the latest technology, dedicated people, and the personal satisfaction that you make a difference in someone's life. Over the next few days - please join us in appreciation of those personnel that continue to embody our AMR values both at a console and in their everyday lives.
Patient Focused. Customer Centered. Caregiver Inspired.
Thank you! and Happy Public Safety Telecommunicator's Week 2021!! ☎️🚑❤️
This week the Captial Region is proud to recognize the call takers, dispatchers, care coordinators, and leadership that make each day possible. Virginia, Maryland, and DC have 75 + dedicated communications personnel and we will be highlighting a few of those staff and their special roles within the AMR family throughout the week.
Working in Communications is more than just a job; it's a challenging and rewarding career that allows you to work with the latest technology, dedicated people, and the personal satisfaction that you make a difference in someone's life. Over the next few days - please join us in appreciation of those personnel that continue to embody our AMR values both at a console and in their everyday lives.
Patient Focused. Customer Centered. Caregiver Inspired.
03/31/2021
20-year-old Townsend resident begins her EMT journey with AMR
Ashtyn Overton recently completed an AMR Earn While You Learn program. Overton decided to become an emergency medical technician when she and two nurses, each a member of the Townsend Area Volunteer Fire Department (TAVFD), responded to a cardiac arrest call. The experience left a mark. Being part of TAVFD, she knew what emergency response was like, but this was up close and personal. Mere weeks later, she was signed up for our Earn While You Learn program.
Overton will join other AMR employees who serve in Blount, a county currently undergoing significant residential and industrial growth and an evolving need for EMS services. http://ow.ly/yX5U50EbBwO
Ashtyn Overton is 20 years old and already found her calling.
03/18/2021
This month marks three years since the industry leaders in air, ground, managed medical transportation, and community, industrial/specialty and wildland fire services joined together to form GMR. In the last three years, our teams have served communities worldwide - they have worked together against the COVID-19 pandemic, they have deployed to provide aid during natural disasters and they have answered the call when their communities needed them most. Thank you to our frontline workers, as well as all of our support staff. We are one team, working towards a single mission – providing care to the world at a moment’s notice. #OneTeam #OneMission
This month marks three years since the industry leaders in air, ground, managed medical transportation, and community, industrial/specialty and wildland fire services joined together to form GMR. In the last three years, our teams have served communities worldwide - they have worked together against the COVID-19 pandemic, they have deployed to provide aid during natural disasters and they have answered the call when their communities needed them most. Thank you to our frontline workers, as well as all of our support staff. We are one team, working towards a single mission – providing care to the world at a moment’s notice. #OneTeam #OneMission
03/15/2021
According to the Brain Injury Association of America, every 9 seconds, someone in the United States sustains a brain injury. There are several ways that Americans can reduce their chances of suffering a traumatic or acquired brain injury.
•Wear your seatbelt - ensure that you, and all passengers in the vehicle, are properly buckled in
•Don’t drive or operate heavy machinery under the influence
•Always wear a helmet - whether you’re riding a bike, playing hockey, or taking a trail ride with your horse
•Reduce fall risks for older adults - this might include changes in medications, strength and balance training, making small alterations or upgrades to your home and having your eyes checked
•Childproof your home and outdoor play areas - consider installing window guards, safety gates and furniture mounts
According to the Brain Injury Association of America, every 9 seconds, someone in the United States sustains a brain injury. There are several ways that Americans can reduce their chances of suffering a traumatic or acquired brain injury.
•Wear your seatbelt - ensure that you, and all passengers in the vehicle, are properly buckled in
•Don’t drive or operate heavy machinery under the influence
•Always wear a helmet - whether you’re riding a bike, playing hockey, or taking a trail ride with your horse
•Reduce fall risks for older adults - this might include changes in medications, strength and balance training, making small alterations or upgrades to your home and having your eyes checked
•Childproof your home and outdoor play areas - consider installing window guards, safety gates and furniture mounts
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3325 V St NE
Washington D.C., DC
20018
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Videos
The mission of American Medical Response is to provide care to the world at a moments notice. When our parent company learned of the need for EMS vehicles in the Bahamas, it was evident what needed to be done. Global Medical Response quickly identified resources that could be donated and immediately began assisting. Here are several vehicles being loaded onto a cargo ship bound for disaster relief in the Bahamas. (Video - AMR ERT Manager M. Marsh) ^pm
AMR at a Glance
We've been getting a lot of messages in the last few days asking to know more about us. This video will help everyone get to know us a little better.
Our Story
Full service ambulance company offering medical transportation and medical standby services throughout the DC, Maryland and Northern Virginia area. We have bases located in Herndon, VA, Baltimore, Lansdowne and Elkridge, MD as well as our regional office and deployment center located in Washington, DC.
Nearby government services
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National Bonsai Foundation: 3501 New York Ave NE
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3501 New York Ave NE
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Friendship Woodridge International School
2959 Carlton Ave NE -
1550 Anacostia Ave, NE
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1 Municipal Place, Mount Rainier
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Washington Heights & Inwood Youth Service Pro
Washington Heights & Inwood, New York -
1225 16th St NE
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Friends of Crummell School - Ivy City
1900 Gallaudet St, NE -
The Community Advisory Group: The RI/FS Benni
3400 Benning Rd NE -
GW Center for Excellence in Public Leadership
805 21st Street NW -
2423 14th Street NE #1
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Cottage City 20722
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Saint Michael College of Allied Health
1106 Bladensburg Rd NE -
Bright Beginnings of Prince George's County
Colmar Manor 20722 -
Access to Wholistic and Productive Living
3611 43rd Ave., Brentwood
Other Washington D.C. government services
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Sección Consular de la Embajada de México en
1250 23rd St., NW -
2020 Pennsylvania Ave. NW
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GWHCC - Greater Washington Hispanic Chamber o
800 Connecticut Avenue, NW, Suite 300 -
Embassy of Malaysia, Washington D.C.
3516 International Court NW -
Consulate of Panama in Washington, D.C.
2862 McGill Ter NW -
White House Council on Environmental Quality
722 Jackson Pl NW -
Daniel A. Payne Community Development Corpora
1518 M St NW -
1500 N Capitol St NW
Comments
Hi all, just wanted to ask if anyone is interested in overtime or need a shift swap for November 14th DF 217 0745 to 1645. Please let me know if you are interested! Thank you and be safe!!
Cell- 540-424-9478
Or message me on FB
Our sincerest #THANKYOU to our public safety partner Officer Courtney Hart of the Fourth District Washington Metropolitan Police Dept. who visited the PSCC work site to show his appreciation to the dispatchers, call takers, 311 employees, and the AMR - Capital Region staff. Officer Hart was so gracious in his visit and provided breakfast which consisted of Dunkin Donuts coffee and donuts and Chick-fil-A chicken biscuits and hash browns for each employee. The staff was overwhelmed with appreciation for such a kind and caring heartfelt gesture.
Thanks again, Officer Hart!❤️
When applying for VOEMS VMT LLC and AMR applied for a NON-EMERGENCY transport agreement only. It was also agreed upon with Fairfax County with the board of directors approval of the business asset acquiring and formation of VMT LLC. Below is the definition of NON-EMERGENCY transport and it's intended purpose. I know American Medical Response mostly deals with emergency contracts with local and city jurisdictions but in northern Virginia it's called private ambulance service(transport). In virginia these vehicles are not considered emergency vehicles and are considered for hire only. They are technically not covered under emergency vehicle response and your assuming a massive liability.
Not bashing the company in any way! Just very curious tonight so I did some research. People have no idea who is even paying them. A cool factoid for people interested in what happened to PTS, it's acquisition and non emergency status in Virginia. You can see the photos listed below. Fairfax County and VAOEMS submissions.
American Medical Response owns Virginia Medical Response LLC which purchased Physicians Transport Service and assets. They kept the trade name to continue the the legacy(which is nice since they have a huge history in northern Virginia).
Non-Emergency definition:
"Non-emergency transports are considered when the ambulance supplier is providing transportation service due to the patient's condition requiring stretcher transport."
Technically non-emergency transports are a non emergency or non urgent response to and between facilities, dialysis facilities, facilities to residence and facility to hospice. The law is vague but non-emergency ambulances should not be responding emergency to facilities for pick up or during transfer. This is why a non-emergency ambulance was called. The only way non-emergency transport happens is if the patient is stabilized and prepared for transport. The only reason a non-emergency ambulance(BLS, ALS or SLC) should be running emergency is if the patient becomes unstable. This is the reason an emergency medical technician is required. Yes, I have been guilty of "stretching this definition using medical necessity" and I know it wasn't right. If it is an emergent transport the local emergency EMS agency should transport. A good example would be from a stand alone ER. The local service should technically be utilized and a plan should be in place for reimbursement. That plan could be numerous things including up to "contracting a provider." A great example is that AMR provides emergency(for the tax payers) and non-emergency transport(for hospital corporations) in the District of Columbia.
Please address this promptly.
I was sent a crew that didn't have the equipment that they needed to transport me. I live in a building without elevators. I live on the second floor. I had to wait for another crew to come so they could use their transport chair making me wait for another crew to come delaying my transport to the hospital. Give them the equipment that they need.
I was sent a crew that was not equipped with the equipment that they needed to transport me. I live in a building that doesn't have elevators. The crew that came didn't have a transport chair so I had to wait for another crew to come and let them use their chair. Give them the equipment that they need!!
Send crews out with the supplies they need!!!
AMR - Capital Region's Keviette Potts and her partner saved the life of a seriously injured gunshot victim on Christmas Eve. Read about this passionate #mobilehealthcare leader and "Encyclopedia of EMS" at https://ems.zone/19potts! #StarsofLife #SupportEMS American Medical Response
Colusa Casino Resort employees learned how to prevent fatal blood loss in the event of an emergency!
‘Stop the Bleed’ training was led by our expert staff Kenneth Luke along with AMR - Capital Region PHI Redding Enloe Medical Center Churn Creek Healthcare
#stopthebleed #Dignityinthecommunity
Colusa Casino Resort employees learned how to prevent fatal blood loss in the event of an emergency!
‘Stop the Bleed’ training was led by our expert staff Kenneth Luke along with AMR - Capital Region PHI Redding Enloe Medical Center Churn Creek Healthcare
#stopthebleed #dignityinthecommunity
Does your FEMA team include Telecommunicators? I'd love to be on a list to help in situations like Hurricane Harvey, but MD, it seems no longer has a TERT team. I have taken all the online FEMA courses for Incident Command and the Basic TERT class. Can you point me in a direction maybe?