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D.C. Office of the People's Counsel

D.C. Office of the People's Counsel The Office of the People's Counsel is the advocate for natural gas, electric, water & phone consumers

Operating as usual

OPC urges all to conserve electricity without harming health. Through 10 am Christmas, lower the thermostat. Put off usi...
12/24/2022
PJM Asks Consumers to Conserve Electricity

OPC urges all to conserve electricity without harming health. Through 10 am Christmas, lower the thermostat. Put off using big appliances like clothes dryers. Cut off nonessential lights & equipment. PJM Interconnection, our regional grid operator, warns of possible power outages due to heavy electric use with frigid temperatures

A Message from Mike Bryson, PJM Sr. Vice President of Operations

https://conta.cc/3UVFKPD Utility Consumers Beware, Protect yourself from Utility Bill Scammers seeking to ruin your Holi...
12/13/2022
Consumer Alert: Utility Bill Scammers Are Active in DC

https://conta.cc/3UVFKPD Utility Consumers Beware, Protect yourself from Utility Bill Scammers seeking to ruin your Holiday Season!

Don't Let Scammers Ruin Your Holiday Season Consumer Alert Utility Bill Scammers NEVER Rest! Stay Alert, Don’t Get Hurt The Office of the People’s Counsel for the District of Columbia has received re

OPC is ready and wants to see your face in the place!
11/09/2022

OPC is ready and wants to see your face in the place!

OPC looking forward to seeing you!
11/07/2022

OPC looking forward to seeing you!

Questions about your energy and water utility services? Get answers from multiple representatives at Joint Utility Day on Nov. 10! PepcoConnect | DC Water | Public Service Commission of the District of Columbia | D.C. Office of the People's Counsel | Events DC | DC Mayor's Office on Latino Affairs | Department of Energy & Environment | DC Department of Aging and Community Living | DC Department of Human Services

Questions about where to find help to pay your DC Water bill? That information and more breaking consumer news in the OP...
10/25/2022

Questions about where to find help to pay your DC Water bill? That information and more breaking consumer news in the OPC Connection: https://conta.cc/3f6jq6Y

Check out the latest OPC Connection Newsletter for utility, energy, and consumer services updates: https://conta.cc/3SK1...
10/04/2022

Check out the latest OPC Connection Newsletter for utility, energy, and consumer services updates: https://conta.cc/3SK1DR3

OPC is ready!
09/23/2022

OPC is ready!

Congratulations DC Radio on your 5th Anniversary. Thanks for the opportunity to air "OPC Radio Connect." The pandemic fo...
09/21/2022

Congratulations DC Radio on your 5th Anniversary. Thanks for the opportunity to air "OPC Radio Connect." The pandemic forced a pause in our tapings but we're pleased to be able to keep the information going to highlight consumer, utility and energy news & issues. Check out our podcasts @ https://opc-dc.gov/news-events/videos/

09/19/2022

Thanks to President Biden’s Bipartisan Infrastructure Law, millions of families can get up to $30 per month off their internet bills, and a one-time $100 discount off a laptop, tablet, or computer.

Learn more and apply at GetInternet.gov.

About last night...Thanks Mayor Bowser  and DC Mayor's Office of Women's Policy & Initiatives for the opportunity to sho...
08/24/2022

About last night...Thanks Mayor Bowser and DC Mayor's Office of Women's Policy & Initiatives for the opportunity to showcase OPC's services for utility consumers at the Annual Women’s Equality Day Celebration.

Photos from Washington Gas's post
08/24/2022

Photos from Washington Gas's post

The rain is cooling things off but note DC law prohibits electricity cutoffs in extreme heat. No disconnections are allo...
07/28/2022

The rain is cooling things off but note DC law prohibits electricity cutoffs in extreme heat. No disconnections are allowed the day before or day of a forecast of 95F or above, including holidays & weekends. If you've received a shutoff notice or are disconnected now, call OPC @ 202.727.3071 to see if we can help. Take Command of Your Utility Rights! https://bit.ly/3Q5NqMX

Take a look at this thorough write up on OPC’s work on behalf of DC utility consumers:
07/16/2022
Office of the People’s Counsel | Smart Energy Consumer Collaborative

Take a look at this thorough write up on OPC’s work on behalf of DC utility consumers:

The Office of the People’s Counsel is an independent agency of the District of Columbia government. By law, the Office advocates for consumers of natural gas, electric, water and telephone services before several regulatory bodies and courts. Continue reading →

Statement of People's Counsel Sandra Mattavous-Frye: Today the Supreme Court severely limited the EPA's ability to addre...
06/30/2022

Statement of People's Counsel Sandra Mattavous-Frye: Today the Supreme Court severely limited the EPA's ability to address climate change pollution from power plants. DC residents and businesses suffer from the effects of climate change pollution including increased flooding, extreme heat and more frequent severe weather events. OPC opposes the Court’s overreach here. The inequitable way that District residents experience climate change because of societal racism and inequality—where some communities suffer more from extreme weather than others—makes such overreach particularly appalling. OPC has long supported environmental preservation and on behalf of DC consumers will continue to advocate for just, affordable, and equitable climate change solutions.

Good to be in the midst of DC seniors at Mayor Bowser’s 11th Annual Senior Symposium. OPC staffers were happy to share g...
06/28/2022

Good to be in the midst of DC seniors at Mayor Bowser’s 11th Annual Senior Symposium. OPC staffers were happy to share goody bags and information on how OPC can help seniors save energy & money on utility bills.

06/22/2022

ICYMI: People’s Counsel Sandra Mattavous-Frye paid tribute to the DC Federation of Civic Associations at its 100th anniversary celebration Saturday.

OPC likes this move to help educators and help clear the air of carbon pollution.
06/04/2022

OPC likes this move to help educators and help clear the air of carbon pollution.

So far we helped 145 teachers and school staff get bikes through our Get Paid to Pedal bike incentive! Now we're ready to help even more school staff get on two wheels. From now until all spots are taken, goDCgo is offering District school staff up to $200 towards a new bike used for commuting. Apply now before the bucks are gone! https://hubs.la/Q01b1FKv0
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DC Public Schools DC Public Charter School Board

OPC staff wearing orange in this throwback photo to support efforts to end gun violence.
06/03/2022

OPC staff wearing orange in this throwback photo to support efforts to end gun violence.

What are you reading this evening? Why not check out the OPC Connection, right here! https://conta.cc/3m3OGTS
05/31/2022

What are you reading this evening? Why not check out the OPC Connection, right here! https://conta.cc/3m3OGTS

Consumers, also see the OPC scam alert for tips to protect yourself: https://conta.cc/39yvfQe
05/26/2022
"Pepco Customers Beware - Scammers Working Harder than Ever!"

Consumers, also see the OPC scam alert for tips to protect yourself: https://conta.cc/39yvfQe

From Pepco: "As the summer months quickly approach, and customers traditionally begin using more energy and become more reliant on their electricity to make their homes, businesses and lives more comfortable, Pepco reminds customers to be aware of scammers who may attempt to take advantage of the

Check out this story and this OPC consumer alert to learn more tips to protect yourself. https://conta.cc/39yvfQe
05/21/2022
'Bait-and-switch' tactics cause DC, Maryland consumers to lose thousands on utility bills

Check out this story and this OPC consumer alert to learn more tips to protect yourself. https://conta.cc/39yvfQe

Some utility customers in DC and Maryland are being promised low rates only to see their bills skyrocket. Mary Reed, who lives in the District, said she got a letter from a company offering competitive rates but the seemingly good deal did not last. She said her gas bill, which is usually $250, jump...

ICYMI, see OPC's consumer alert about reported questionable practices by a third party energy supplier called SunSea Ene...
05/19/2022

ICYMI, see OPC's consumer alert about reported questionable practices by a third party energy supplier called SunSea Energy: https://conta.cc/39yvfQe

OPC is out and about with Councilmember Janeese Lewis George for  Day. Good to meet neighbors in the community.
05/12/2022

OPC is out and about with Councilmember Janeese Lewis George for Day. Good to meet neighbors in the community.

Higher natural gas bills getting you down? OPC's economist says natural gas prices have been skyrocketing since December...
05/09/2022

Higher natural gas bills getting you down? OPC's economist says natural gas prices have been skyrocketing since December 2021, 1st due to cold temperatures, COVID & inflation. Now blame global oil price spikes related to the Russia-Ukraine war. Expect high prices through 2022. DC consumers, if you are having a problem paying your WGL or any utility bill, . Call us @ (202) 727-3071 to learn where to get bill payment assistance and how to set up a payment plan with your utilities.

Have you heard the latest OPC Radio Connect Podcast?  Click: https://opc-dc.gov/news-events/events/podcast to learn how ...
04/12/2022

Have you heard the latest OPC Radio Connect Podcast? Click: https://opc-dc.gov/news-events/events/podcast to learn how to save energy & money on utility bills. Also, listen weekdays from 7 - 7:30 am on DC Radio.gov, on your radio @ 96.3 HD 4 & on demand on podcast apps.

Address

655 15th Street NW, Suite 200
Washington D.C., DC
20005

Opening Hours

Monday 8:45am - 5:15pm
Tuesday 8:45am - 5:15pm
Wednesday 8:45am - 5:15pm
Thursday 8:45am - 5:15pm
Friday 8:45am - 5:15pm

Telephone

+12027273071

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Videos


Comments

Sharing Mayor Bowser's COVID-19 update. See:https://coronavirus.dc.gov/sites/default/files/dc/sites/mayormb/release_content/attachments/Situational-Update-Presentation_12-21-2021_.pdf
UPDATE: Washington Gas now says they did have a contractor in the Buena Vista neighborhood in Southeast recently. Residents told OPC that a man claiming to be from Washington Gas knocked on their apartment to gain access to meters. Nonetheless, the warnings still hold to be careful and questioning, especially this time of the year when scams rise. Always ask for ID! Don't give any account numbers or personal information unless you are sure who is asking! Report suspicious behavior to the utility & police. Also call OPC @ (202) 727-3071 and we will contact the utility to verify if it's real or fake.
As the linked article states, if you need help finding assistance to pay utility bills, OPC can point you in the right direction. Call us @ 202.727.3071.
Check out breaking consumer news about utility disconnections, bill payment relief, climate action and more in the OPC Connection: https://conta.cc/3d23iig.
And the NASUCA Robert L. Manifold Lifetime Service Award goes to DC People's Counsel Sandra Mattavous-Frye & Stefanie Brand, former NJ state utility consumer advocate.
And the award goes to...See: https://conta.cc/3qil34x
Climate Conversation Next Steps, Imagine a Day Without Water, Partner Profile & More in the October OPC Connection! Read all about it: https://conta.cc/3jPmR0O
OPC thanks all who tuned in to our Water Services Division’s virtual educational forum: “Preventing a Day Without Water," on Wednesday. OPC discussed the lack of access to water many consumers experience, presented solutions to keep the water running, suggested programs to help you pay your water bill, and outlined how OPC can help resolve DC Water consumers' issues. Reach an OPC water specialist @ (202) 727-3071 if you need assistance. During the forum, People’s Counsel Sandra Mattavous-Frye stated what might happen without water.
https://twitter.com/i/status/1453477006381879310
On the heels of "Imagine a Day Without Water," OPC is excited to host a forum Wed, 10/27: "Preventing a Day Without Water." Join the conversation about the value of water, trends in water usage & water bill assistance. See videos like this one. Register @ https://forms.gle/zLJrYncVH7yghDxP7.
This week, OPC is observing "Imagine a Day Without Water," a national campaign raising awareness about the value of water. Learn about it @ http://imagineadaywithoutwater.org. Also, join the OPC Water Services Division at a forum on Wednesday, 10/27. Register @ https://forms.gle/2DtFno3shd4nLWXd7. We asked some DC residents what it would be like?
ICYMI, here's the Washington City Paper article on Saturday's : "The Price You Pay: Straight Talk About Climate Change & Environmental Injustice."
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Other Government Organizations in Washington D.C. (show all)

World Citizen Government Justice Research and Statistics Association Millennium Challenge Corporation - MCC Embassy of Saint Lucia - Washington, DC Agent Betty Potts National Cemetery Administration (NCA) U.S. Department of Veterans Affairs United States Veterans’ Bureau Département des Anciens combattants des États-Unis USVA Veteran's Administration United States Veterans' Administration U.S. Department on Veterans Affairs Veterans' Administration U.S. Department of Veteran Affairs Veterans Administration