The Office of the People's Counsel is the public advocate for natural gas, electric and telecommunications ratepayers in the District of Columbia.
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Operating as usual
At the American Association of Blacks in Energy #BlackHistoryMonth forum on bringing renewable energy technologies to minority communities, OPC’s Deputy People’s Counsel Karen Sistrunk comments on the District’s progressive clean energy policies. #AABE #blacksinenergy #OPCeducates
At the American Association of Blacks in Energy #BlackHistoryMonth forum on bringing renewable energy technologies to minority communities, OPC’s Deputy People’s Counsel Karen Sistrunk comments on OPC’s efforts to ensure equity & affordability. #AABE #blacksinenergy #OPCeducates
Thanks Mayor Bowser for covering utility assistance at today's press briefing. Consumers, you should call OPC now if behind on electric, water, gas, or local phone bills @ (202) 727-3071. Also see http://coronavirus.dc.gov/utilityhelp or http://here2helpdc.dc.gov. #Here2HelpDC
OPC observes #BlackHistoryMonth. Learn about Jane Bolin, the 1st Black Woman Judge, described as "a fierce advocate who carved out a decisive path for representation in the legal system today." See: https://www.essence.com/feature/jane-bolin-first-black-woman-judge-history/
#BHM2021 #representationmatters
Jane Bolin defied the status quo and the expectation of those around her, and paved her own path, along with a path for others.
ICYMI: Who Cares? Socializing at the Summit, Why the Market Matters & More in the January...
Consumer News You Can Use in the OPC Connection January 2021 A Note from Your People's Counsel Sandra Mattavous-Frye Empowering People through the Pandemic In this space in the January 2020 OPC Conne
ICYMI, DC Water held a public hearing last evening on its plan to provide struggling consumers up to $2k in bill payment assistance to soften negative impacts of #COVID19. Advocating for consumers, OPC attorney Grace Soderberg testified the DC Water Cares Emergency Relief Program is a positive development. OPC recommends DC Water take steps to ensure low & moderate customers take advantage of the proposed relief.
Let your voice be heard! DC Water will host a public hearing on a new emergency relief program to provide aid to eligible residents struggling to pay water bills due to the pandemic, on Wednesday, January 13, at 6:30 pm. If you want to testify, call DC Water @ (202) 787-2330 or email [email protected] no later than 5 pm, Monday, January 11. Give your name, address, phone & name of the organization (if any). More info, including how to attend the virtual the hearing, is on this link: https://bit.ly/2K1SSV0. Have a complaint or an issue you need resolved with your water bill? OPC's Water Services Division may be able to help. Contact OPC WSD @ (202) 727-3071 or [email protected]. #Here2HelpDC
People's Counsel Sandra Mattavous-Frye and OPC staff look forward to carrying out our mission to advocate, educate and protect DC utility consumers in #thenewyear. We warmly wish all a healthy & #HappyNewYear2021!
Empowering People through the Pandemic: OPC Releases its 2019-2020 Annual Report
2019-2020 OPC Annual Report CONSUMER NEWS OPC Releases its 2019-2020 Annual Report: Empowering People through the Pandemic December 28, 2020 People's Counsel Sandra Mattavous-Frye and the Office of th
DC Agencies Launch New Website Focused on Pandemic Relief for Utility Consumers
Press Release: New Pandemic Relief Resource for Utility Consumers PRESS RELEASE DC Agencies Launch New Website Focused on Pandemic Relief for Utility Consumers December 22, 2020 Washington, DC – Four
2020 Pandemic Pivot, Savings for WGL Customers, Water Payment Aid & More in the December...
Breaking Consumer News in the OPC Connection December 2020 A Note from Your People's Counsel Sandra Mattavous-Frye Serving Successfully through the Storm As the closing days of 2020 are upon us, no o
OPC Doubles Down in Opposing Pepco's Multiyear Rate Hike Proposal
Press Release FC 1156 PRESS RELEASE OPC Doubles Down in Opposing Pepco’s Multiyear Rate Hike Plans in PSC Filing December 10, 2020 The Office of the People’s Counsel for the District of Columbia has f
OPC staff is still serving safely during these challenging times. Have you seen the OPC #purplepower bags in your neighborhood lately? We were happy to provide them for a food giveaway at
Metropolitan A.M.E. Church #OPCinYourNeighborhood #Here2HelpDC
Today! Today! Today! By 5 pm, state your intention to weigh in on an issue important to your utility future at @The Council of the District of Columbia.
See info: bit.ly/39AW6cb & in the OPC Connection. #OPCeducates
Breaking Consumer News in the OPC Connection November 2020 A Note from Your People's Counsel Sandra Mattavous-Frye Not Business As Usual What role should the District’s utilities play in the transiti
Busy with Climate Business, Gearing up the Grid, Sending Off a Stalwart & More in the Nov...
Breaking Consumer News in the OPC Connection November 2020 A Note from Your People's Counsel Sandra Mattavous-Frye Not Business As Usual What role should the District’s utilities play in the transiti
DC residents, if you’re behind on utility bills, contact OPC at (202) 727-3071 or [email protected]. #OPCcanHelp #OPCeducates #Here2HelpDC
Utility companies in Maryland can begin shutting off services to customers for lack of payment. Here’s what to do if you’re facing a shutoff. News4’s Juliana Valencia reports.
Rising Above Flooding Claims, Pushing Back Pepco Rate Plans, Energizing Energy Efficiency...
Breaking Consumer News in the OPC Connection October 2020 A Note from Your People's Counsel Sandra Mattavous-Frye This is Not the Time This past week at a Public Service Commission evidentiary hearin
Third Party Utility Companies Active In DC Communities. Know Your Rights!
What's on your Tues schedule? Why not check out the 2 pm Public Service Commission community hearing on the Washington Gas rate hike? You could see your residential bill go up $13 per month if the increase is approved. It's too late to signup to testify but you can register to watch the hearing & voice your opinion by emailing the Commission Secretary @ https://bit.ly/37qWIQH. See background here: https://bit.ly/3o37jaB
Read about the Energy Bar Association Fall Forum panel on #COVID19 impacts on the energy & utility sectors. People's Counsel Sandra Mattavous-Frye states: consumers should not be subject to large rate increases while struggling with unemployment & forced to choose between paying utility bills & essentials like food & medicine. See: https://bit.ly/2H0St3q. #EBAIgnite #OPCeducates #OPCadvocates #OPCprotects
Happy Energy Efficiency Day! OPC Community Outreach Specialist Denise Blackson joined reps of Department of Energy & Environment, DC Sustainable Energy Utility & Public Service Commission District of Columbia for an #EEday2020 webinar. She says it’s good to unplug appliances & clean the fridge to reduce electricity usage. #OPCeducates #Here2HelpDC
Fast forward about 1:24 on the ##RolandMartinUnfiltered replay below to see People's Counsel Sandra Mattavous-Frye discuss the crisis of looming utility disconnections as moratoriums on shutoffs expire across the country, leaving 10s of millions of people without the electricity, water and gas they need during this #pandemic. #OPCeducates #Here2HelpDC
...And the Public Service Commission's community hearing on Pepco's proposed multiyear rate hike plans is now history! From 2 to 7 pm, residents of #All8Wards, varied ages, faiths & civic groups testified: 50 expressed opposition to Pepco’s plans & 20 supported Pepco--they mostly were from the business community. See witness testimony @ https://twitter.com/DCOPC. If you didn’t get to testify, you can still email comments to [email protected] or leave a comment on the PSC's website until the record closes on December 18. Be sure to reference Formal Case No. 1156. OPC will continue to fight for reasonable rates for DC consumers. What Pepco is seeking is not reasonable. #OPCadvocates #OPCeducates #OPCprotects
Pepco Rate Case Battle, Solar Savings Success, Giving Back & More in the September OPC Co...
Breaking Consumer News in the OPC Connection September 2020 A Note from Your People's Counsel Sandra Mattavous-Frye Rating the Rate Cases OPC’s eyes have been laser-focused on Pepco’s application to
DC People's Counsel Comments on Huge Pepco Rate Hike Still Pending After PSC Decision
OPC is proud of our Silvia! #HHM2020 #latinosindcgov
En honor al #HHM2020, celebramos a los latinos en el gobierno de la Alcaldesa Bowser: Silvia Garrik, Especialistas en Servicio al Consumidor de OPC, quien brinda información valiosa a los habitantes de diversos orígenes culturales y socioeconómicos durante estos tiempos difíciles. OPC está aquí para ayudarle a resolver inquietudes sobre sus facturas de servicios públicos.
#SomosLatinosinDCGov #HispanicHeritageMonth #WeAreCultureDC
PSC to Hold Meeting on Pepco Rate Increase Case
DC Water Warns Customers About Scammers Impersonating Utility Workers | DCWater.com
Today DC Water was made aware of a police report that says two suspects dressed as construction workers approached a home in the 3000 block of M Street, SE. Police say the men claimed to be from DC Water and said they “needed to check pipes inside the home. The homeowner refused to let them in, at...
Consumers Impacted By Flooding--Virtual Town Hall on Assistance & Claims Process
On Wednesday, September 16, at 6:30 pm, DC Water will host a virtual town hall meeting to discuss last week’s flooding. See details to join the meeting: https://www.dcwater.com/whats-going-on/news/dc-water-host-virtual-town-hall-residents-impacted-september-10-extreme-flooding
This important info from DC Water:
“For residents impacted by the flooding last Thursday, we have posted some frequently asked questions on our website at http://dcwater.com/FloodFAQ. We are also finalizing plans for a virtual meeting on Wednesday.”
This important info from DC Water:
“For residents impacted by the flooding last Thursday, we have posted some frequently asked questions on our website at http://dcwater.com/FloodFAQ. We are also finalizing plans for a virtual meeting on Wednesday.”
OPC is the advocate for DC Water customers. If you have a service or billing issue, contact OPC at (202) 727-3071 or [email protected]. You also can file a complaint @ opc-dc.gov/dc-water-complaints-only #OPCcanHelp #Here2HelpDC
Public Service Commission of the District of Columbia
LIVE: Four District agencies charged with serving DC utility consumers are behind #Here2HelpDC, a public awareness campaign to inform residents and businesses about energy and money-saving initiatives that will help minimize negative impacts of the COVID-19 pandemic. Watch now to learn more.
Have you registered for the #here2helpdc webinar today, 12:30 to 1:30 pm? DC consumers can find out about programs to help you save energy and money on electric, gas, water and local phone utility bills during & after the #pandemic. Register by noon @ https://bit.ly/3lqbg7K. ICYMI, see last night's discussion on #here2helpdc on WHUR 96.3 #[email protected] DepartDepartment of Energy & EnvironmentbDC Public Service CommissionsDC Sustainable Energy Utility://www.facebook.com/watch/?v=249172866279970&extid=1zyJ8mRhvdiI5vKG
IT'S [email protected] NEWSMAKERS with some DC VIPs. WILLIE L. PHILLIPS of the Public Service Commission and SANDRA MATTAVOUS FRYE, DC Peoples Council. Watch at 8:15pm on Facebook Live, YouTube Live, Instagram Live and WHUR.com!
Tune in @ 8:15 for [email protected] with Harold Fisher WHUR. Learn about #here2helpdc and how OPC, PSC, DOEE & DCSEU are helping utility consumers get through the #pandemic. #whurfm
Newsmakers: Tonight At 8:15 WHUR | September 8, 2020 at 2:50 pm in [email protected], Newsmakers Tweet Tags: [email protected] Newsmakers
1133 15th St NW, Ste 500
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The Office of the People's Counsel is an independent agency of the District of Columbia government. By law, it is the advocate for consumers of natural gas, electric and telephone services in the District. District of Columbia law designates the Office as a party to all utility-related proceedings before the Public Service Commission. The Office also represents the interests of District ratepayers before federal regulatory agencies. The Office is authorized to investigate the operation and valuation of utility companies independently of any pending proceeding.
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| Wednesday | 08:45 - 17:15 |
| Thursday | 08:45 - 17:15 |
| Friday | 08:45 - 17:15 |
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Happy Energy Efficiency Day! OPC Community Outreach Specialist Denise Blackson joined reps of Department of Energy & Environment, DC Sustainable Energy Utility & Public Service Commission District of Columbia for an #EEday2020 webinar. She says it’s good to unplug appliances & clean the fridge to reduce electricity usage. #OPCeducates #Here2HelpDC
OPC Water Services Division Attorney Grace Soderberg testified last evening @ the DC Water Board public hearing on their proposed 2021 & 2022 rates. Advocating to ensure reasonable rates & tangible benefits for all DC consumers, OPC recommends the rate changes be put on hold in light of uncertain economic times. #OPCAdvocates
DCOPC’s Community Outreach Specialist Jean Gross-Bethel gives some #Fridaythoughts about assistance we can provide to consumers who are @ home due to the #pandemic & using more electricity, gas & water. She commented at a webinar hosted by the Office of the Tenant Advocate: “Protecting Yourself From Summer’s High Utility Costs.” We’re #Here2HelpDC. Call us @ (202) 727-3071.
Can’t figure out why your utility bills are way too high? It could be due to a mistake as was the case with this property owner. At a DC Council hearing, she said how OPC-DC helped her successfully dispute her high water bill. If you have a complaint with your water, gas, electric or local phone bill or service, call OPC-DC @ (202) 727-3071. We’ll work with you to try to resolve it.
OPC-DC thanks all consumers who applauded our advocacy in testifying at the agency’s DC Council oversight hearing Wednesday. Ms. Stroman needed help getting her 80-year-old father’s utilities back on and OPC answered the call.
People’s Counsel Sandra Mattavous-Frye and the staff at OPC-DC wish all #happyholidays! It’s the most wonderful time of the year. Enjoy the celebrations with family and friends!
ICYMI: People’s Counsel Sandra Mattavous-Frye testifies on behalf of DC consumers @ the Public Service Commission hearing on November 6 on the July 27 power outage in Northwest. 3 of 3 comments. #OPCDCAdvocates #OPCDCEducates #OPCDCProtects
ICYMI: People’s Counsel Sandra Mattavous-Frye testifies on behalf of DC consumers @ the Public Service Commission hearing on November 6 on the July 27 power outage in Northwest. 2 of 3 comments. #OPCDCAdvocates #OPCDCEducates #OPCDCProtects
ICYMI: People’s Counsel Sandra Mattavous-Frye testifies on behalf of DC consumers @ the Public Service Commission hearing on November 6 on the July 27 Pepco power outage in Northwest. 1 of 3 comments on Pepco’s root cause (RC) report & OPC’s investigation. #OPCDCAdvocates #OPCDCEducates #OPCDCProtects
Pleased to welcome Deputy Mayor Lucinda Babers & staff from the Office of the Deputy Mayor for Operations and Infrastructure for our 1st energy efficiency workshop, conducted by our Denise Blackson, in the new OPC-DC Energy Affordability Lab right in our offices. 1st tip: LED lights are up to 80% more energy efficient. #OPCEducates
People's Counsel Sandra Mattavous-Frye addressing Advisory Neighborhood Commissioners at Dc Council Chairman Phil Mendelson’s Quarterly ANC Meeting
And the winner is...OPC-DC recognized as an “Innovation All-Star” by SmartEnergyIP, an organization within SmartMark Communications LLC that highlights the benefits of energy tech & innovation for consumers. Our new Energy Affordability Lab is applauded as an outstanding model “smart home,” designed to teach DC residents how to save energy & money on utility bills. People’s Counsel Sandra Mattavous-Frye accepts the award @ the Smart Grid Customer Education Symposium, a meeting of advocates & industry professionals sharing best practices.
The 10th Annual OPC-DC Social Services Summit wraps up with agencies talking about how they assist consumers. Closing out an enlightening day, our Deputy People’s Counsel tells why the Summit is so important to what we do in helping utility consumers. #OPCgoesSocial. District of Columbia Public Service Commission DC Department of Aging and Community Living AARP DC
At the OPC-DC Social Services Summit l, Troye Bullock, Jr. talks about how he rose from homelessness to co-found and operate GOODProjects, which runs community programs to bring DC families out of poverty and youth away from violence. OPC-DC has held the Summit for 10 years to give agencies and nonprofits an opportunity to network to collectively improve outreach to utility consumers. #OPCgoesSocial
@ OPC-DC’ Social Services Summit, Dr Elvin Ramos of UDC Community College leads the”Community Action Poverty Simulation.” It’s a unique tool to help people understand what it’s like to be short on money to pay for utilities and other necessities. #OPCgoesSocial
@ OPC-DC’ Social Services Summit, Dr Elvin Ramos of UDC Community College leads the”Community Action Poverty Simulation.” It’s a unique tool to help people understand what it’s like to be short on money to pay for utilities and other necessities. #OPCgoesSocial
OPC-DC hosting the 10th Annual Social Services Summit
Come on down to #PARKingDay2019 14th & U NW and 2100 MLK Jr. Ave SE until 4 pm!
OPC-DC live from #PARKingDay @ 2100 MLK J. Ave SE. We’ll be providing info on how we help water, natural gas, electric and local phone consumers. Come file a complaint, get info about solar, and also get some goodies, play games and have fun. PARKingDay is a national event to promote green spaces, sustainability and community engagement.
People’s Counsel Sandra Mattavous-Frye is featured on DC Public Library Radio on the podcast, “All Things Local.” She talks with DCPL’s Olubunmi V. Bakare about how she came to be the advocate for DC utility consumers, OPC’s work on numerous fronts, and what inspires her. The People’s Counsel gives a challenge to young people in this clip. Hear the full podcast @ https://bit.ly/2kOARNd or https://apple.co/2kknWlS
A great visit to W.B. Patterson Elementary today. OPC-DC's kid-friendly workshops teach students about the importance of saving energy. We'd love to come to your school too. Call our Denise @ 202.727.3071. #OPCinYourNeighborhood #Ward8
OPC-DC is hosting the 2nd in a series of Utility Town Halls across the District to give consumers an opportunity to ask questions about your electric, gas, local phone and water services. Stay tuned for info on the next one.
OPC-DC is hosting the 2nd in a series of Utility Town Halls across the District to give consumers an opportunity to ask questions about your electric, gas, local phone and water services. Stay tuned for info on the next one.
OPC-DC is hosting the 2nd in a series of Utility Town Halls across the District to give consumers an opportunity to ask questions about your electric, gas, local phone and water services.
OPC-DC preparing to go live from our Utility Town Hall @ Mount Airy Baptist Church. Join us when we get underway soon.
At the OPC fiscal year 2020 budget hearing @ the DC Council, Micro Business Network owner, Soyun Park, praises the agency for helping DC small businesses save money, alerting them to energy tax rebates, for example. Utility bills are the top concern affecting their survival. See the full hearing 3 minutes in: bit.ly/2WTKN5s. Read the People’s Counsel’s testimony here: bit.ly/2FSsIh6
OPC plans to strengthen its relationship with advisory neighborhood commissioners #OPCUtilityTownHall
National Migrant and Seasonal Head Start Asso
611 Pennsylvania Ave SE Suite132Center for a New American Security - CNAS
1152 15th St NW, Suite 950District of Columbia Hospital Association
1152 15th St NW, Ste 900Partnership for Transparency - PTF
1110 Vermont Ave NWDaniel A. Payne Community Development Corpora
1518 M St NW
Partnership for a Healthier America
1203 19th Street NW
National Fair Housing Alliance
1331 Pennsylvania Avenue, NW, Suite 650
North Capitol Collaborative, Inc.
2000 Rhode Island Ave NE
Office on Women's Health - U.S. Department of
200 Independence Ave SW