The Office of the People's Counsel is the public advocate for natural gas, electric and telecommunications ratepayers in the District of Columbia.
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Operating as usual
DC residents, if you’re behind on utility bills, contact OPC at (202) 727-3071 or [email protected]. #OPCcanHelp #OPCeducates #Here2HelpDC
Utility companies in Maryland can begin shutting off services to customers for lack of payment. Here’s what to do if you’re facing a shutoff. News4’s Juliana Valencia reports.
Rising Above Flooding Claims, Pushing Back Pepco Rate Plans, Energizing Energy Efficiency...
Breaking Consumer News in the OPC Connection October 2020 A Note from Your People's Counsel Sandra Mattavous-Frye This is Not the Time This past week at a Public Service Commission evidentiary hearin
Third Party Utility Companies Active In DC Communities. Know Your Rights!
What's on your Tues schedule? Why not check out the 2 pm Public Service Commission community hearing on the Washington Gas rate hike? You could see your residential bill go up $13 per month if the increase is approved. It's too late to signup to testify but you can register to watch the hearing & voice your opinion by emailing the Commission Secretary @ https://bit.ly/37qWIQH. See background here: https://bit.ly/3o37jaB
Read about the Energy Bar Association Fall Forum panel on #COVID19 impacts on the energy & utility sectors. People's Counsel Sandra Mattavous-Frye states: consumers should not be subject to large rate increases while struggling with unemployment & forced to choose between paying utility bills & essentials like food & medicine. See: https://bit.ly/2H0St3q. #EBAIgnite #OPCeducates #OPCadvocates #OPCprotects
Happy Energy Efficiency Day! OPC Community Outreach Specialist Denise Blackson joined reps of Department of Energy & Environment, DC Sustainable Energy Utility & Public Service Commission District of Columbia for an #EEday2020 webinar. She says it’s good to unplug appliances & clean the fridge to reduce electricity usage. #OPCeducates #Here2HelpDC
Fast forward about 1:24 on the ##RolandMartinUnfiltered replay below to see People's Counsel Sandra Mattavous-Frye discuss the crisis of looming utility disconnections as moratoriums on shutoffs expire across the country, leaving 10s of millions of people without the electricity, water and gas they need during this #pandemic. #OPCeducates #Here2HelpDC
...And the Public Service Commission's community hearing on Pepco's proposed multiyear rate hike plans is now history! From 2 to 7 pm, residents of #All8Wards, varied ages, faiths & civic groups testified: 50 expressed opposition to Pepco’s plans & 20 supported Pepco--they mostly were from the business community. See witness testimony @ https://twitter.com/DCOPC. If you didn’t get to testify, you can still email comments to [email protected] or leave a comment on the PSC's website until the record closes on December 18. Be sure to reference Formal Case No. 1156. OPC will continue to fight for reasonable rates for DC consumers. What Pepco is seeking is not reasonable. #OPCadvocates #OPCeducates #OPCprotects
Pepco Rate Case Battle, Solar Savings Success, Giving Back & More in the September OPC Co...
Breaking Consumer News in the OPC Connection September 2020 A Note from Your People's Counsel Sandra Mattavous-Frye Rating the Rate Cases OPC’s eyes have been laser-focused on Pepco’s application to
DC People's Counsel Comments on Huge Pepco Rate Hike Still Pending After PSC Decision
OPC is proud of our Silvia! #HHM2020 #latinosindcgov
En honor al #HHM2020, celebramos a los latinos en el gobierno de la Alcaldesa Bowser: Silvia Garrik, Especialistas en Servicio al Consumidor de OPC, quien brinda información valiosa a los habitantes de diversos orígenes culturales y socioeconómicos durante estos tiempos difíciles. OPC está aquí para ayudarle a resolver inquietudes sobre sus facturas de servicios públicos.
#SomosLatinosinDCGov #HispanicHeritageMonth #WeAreCultureDC
PSC to Hold Meeting on Pepco Rate Increase Case
DC Water Warns Customers About Scammers Impersonating Utility Workers | DCWater.com
Today DC Water was made aware of a police report that says two suspects dressed as construction workers approached a home in the 3000 block of M Street, SE. Police say the men claimed to be from DC Water and said they “needed to check pipes inside the home. The homeowner refused to let them in, at...
Consumers Impacted By Flooding--Virtual Town Hall on Assistance & Claims Process
On Wednesday, September 16, at 6:30 pm, DC Water will host a virtual town hall meeting to discuss last week’s flooding. See details to join the meeting: https://www.dcwater.com/whats-going-on/news/dc-water-host-virtual-town-hall-residents-impacted-september-10-extreme-flooding
This important info from DC Water:
“For residents impacted by the flooding last Thursday, we have posted some frequently asked questions on our website at http://dcwater.com/FloodFAQ. We are also finalizing plans for a virtual meeting on Wednesday.”
This important info from DC Water:
“For residents impacted by the flooding last Thursday, we have posted some frequently asked questions on our website at http://dcwater.com/FloodFAQ. We are also finalizing plans for a virtual meeting on Wednesday.”
OPC is the advocate for DC Water customers. If you have a service or billing issue, contact OPC at (202) 727-3071 or [email protected]. You also can file a complaint @ opc-dc.gov/dc-water-complaints-only #OPCcanHelp #Here2HelpDC
Public Service Commission of the District of Columbia
LIVE: Four District agencies charged with serving DC utility consumers are behind #Here2HelpDC, a public awareness campaign to inform residents and businesses about energy and money-saving initiatives that will help minimize negative impacts of the COVID-19 pandemic. Watch now to learn more.
Have you registered for the #here2helpdc webinar today, 12:30 to 1:30 pm? DC consumers can find out about programs to help you save energy and money on electric, gas, water and local phone utility bills during & after the #pandemic. Register by noon @ https://bit.ly/3lqbg7K. ICYMI, see last night's discussion on #here2helpdc on WHUR 96.3 #[email protected] DepartDepartment of Energy & EnvironmentbDC Public Service CommissionsDC Sustainable Energy Utility://www.facebook.com/watch/?v=249172866279970&extid=1zyJ8mRhvdiI5vKG
IT'S [email protected] NEWSMAKERS with some DC VIPs. WILLIE L. PHILLIPS of the Public Service Commission and SANDRA MATTAVOUS FRYE, DC Peoples Council. Watch at 8:15pm on Facebook Live, YouTube Live, Instagram Live and WHUR.com!
Tune in @ 8:15 for [email protected] with Harold Fisher WHUR. Learn about #here2helpdc and how OPC, PSC, DOEE & DCSEU are helping utility consumers get through the #pandemic. #whurfm
Newsmakers: Tonight At 8:15 WHUR | September 8, 2020 at 2:50 pm in [email protected], Newsmakers Tweet Tags: [email protected] Newsmakers
Have you seen our latest news? Where to get help with water bills, rejecting rate hikes, reaching out to consumers through the Washington Interfaith Network and much more.
Breaking Consumer News in the OPC Connection August 2020 A Note from Your People's Counsel Sandra Mattavous-Frye It’s Complicated…That’s Why OPC is Your Utility Lawyer Over my 30-plus years at OPC, I
Prepping for Pandemic Recovery, Rejecting Rate Hikes, Speaking Virtually & More in the Au...
Breaking Consumer News in the OPC Connection August 2020 A Note from Your People's Counsel Sandra Mattavous-Frye It’s Complicated…That’s Why OPC is Your Utility Lawyer Over my 30-plus years at OPC, I
Watch out for callers claiming to offer utility bill discounts that sound too good to be true. Fraudsters are surfacing during #covid19. If you think you’ve been the victim of a utility scam, call OPC @ (202) 727-3071, email [email protected] or file a complaint @ opc-dc.gov. #OPCcanhelp #OPCprotects #OPCeducates #here2helpdc
OPC is advocating for Pepco consumers, taking action to ensure safe & reliable electric service at fair & reasonable rates. We explain in the press release linked: conta.cc/3fVIeJc. #OPCadvocates #OPCprotects #OPCeducates
We are #Here2HelpDC. #OPCcanHelp
Have a problem with your DC electric, water, gas or local phone service? OPC Can Help! Think you've been tricked by a utility scam? OPC Can Help! Call the Office of the People's Counsel for help with a billing or service issue, or to learn more about scams @ (202) 727-3071. You can file a complaint @ https://bit.ly/3g7UR4O.
#OPCcanHelp #Here2HelpDC #YourUtilityLawyer
#Sponsored
OPC Water Services Division Attorney Grace Soderberg testified last evening @ the DC Water Board public hearing on their proposed 2021 & 2022 rates. Advocating to ensure reasonable rates & tangible benefits for all DC consumers, OPC recommends the rate changes be put on hold in light of uncertain economic times. #OPCAdvocates
Don’t miss tonight’s 6:30 pm public hearing on DC Water’s upcoming rate increase. OPC will testify & advocate for fair & reasonable rates for consumers. Watch: bit.ly/31kcmbW
or call 202-753-6714, ID 197530 04#. See our fact sheet. #opcadvocates #OPCcanHelp #here2helpdc
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Have a problem with your DC electric, water, gas or local phone service? OPC Can Help! Think you've been tricked by a utility scam? OPC Can Help! Call the Office of the People's Counsel for help with a billing or service issue, or to learn more about scams @ (202) 727-3071. You can file a complaint @ https://bit.ly/3g7UR4O.
#OPCcanHelp #Here2HelpDC #YourUtilityLawyer
#Sponsored
Pushing Pandemic Relief, Sorting out Scams, Habla Español & More in the July OPC Connection!
People’s Counsel Sandra Mattavous-Frye: As we say farewell to Rep. John Lewis, an American hero, I’m reminded of my visit to the historic Pettus Bridge a couple of years ago. #restinpeace #johnlewis #goodtrouble
Have you seen our latest news?
Thanks Denise Rolark Barnes & The Washington Informer for the opportunity to discuss #here2helpdc on #WINTV. Scroll forward about 26 minutes to see the segment with People's Counsel Sandra Mattavous-Frye and leaders of DC agency partners Public Service Commission District of Columbia, Department of Energy & Environment, DC Sustainable Energy Utility in the campaign to assist utility consumers during the #COVID19 #pandemic.
Check out the new OPC publication! "Water Services Division Progress Report" highlights OPC's success in advocating for DC Water consumers & how customers have benefitted over 18 months since OPC became their official representative. See: conta.cc/3h2ZVro. If have a water bill or service issue, #OPCcanhelp @ (202) 727-3071.
DCOPC’s Community Outreach Specialist Jean Gross-Bethel gives some #Fridaythoughts about assistance we can provide to consumers who are @ home due to the #pandemic & using more electricity, gas & water. She commented at a webinar hosted by the Office of the Tenant Advocate: “Protecting Yourself From Summer’s High Utility Costs.” We’re #Here2HelpDC. Call us @ (202) 727-3071.
Your monthly utility bills may have a slightly different look since utility companies are waiving late fees during #COVID19. Now and in the future, it’s important to understand what’s on your bill. See: tinyurl.com/yddb4sz9 #Here2HelpDC #OPCcanHelp
1133 15th St NW, Ste 500
Washington D.C., DC
20005
McPherson Square Metro Station *Red Line *Blue Line *Orange Line *Silver Line
The Office of the People's Counsel is an independent agency of the District of Columbia government. By law, it is the advocate for consumers of natural gas, electric and telephone services in the District. District of Columbia law designates the Office as a party to all utility-related proceedings before the Public Service Commission. The Office also represents the interests of District ratepayers before federal regulatory agencies. The Office is authorized to investigate the operation and valuation of utility companies independently of any pending proceeding.
| Monday | 08:45 - 17:15 |
| Tuesday | 08:45 - 17:15 |
| Wednesday | 08:45 - 17:15 |
| Thursday | 08:45 - 17:15 |
| Friday | 08:45 - 17:15 |
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Happy Energy Efficiency Day! OPC Community Outreach Specialist Denise Blackson joined reps of Department of Energy & Environment, DC Sustainable Energy Utility & Public Service Commission District of Columbia for an #EEday2020 webinar. She says it’s good to unplug appliances & clean the fridge to reduce electricity usage. #OPCeducates #Here2HelpDC
OPC Water Services Division Attorney Grace Soderberg testified last evening @ the DC Water Board public hearing on their proposed 2021 & 2022 rates. Advocating to ensure reasonable rates & tangible benefits for all DC consumers, OPC recommends the rate changes be put on hold in light of uncertain economic times. #OPCAdvocates
DCOPC’s Community Outreach Specialist Jean Gross-Bethel gives some #Fridaythoughts about assistance we can provide to consumers who are @ home due to the #pandemic & using more electricity, gas & water. She commented at a webinar hosted by the Office of the Tenant Advocate: “Protecting Yourself From Summer’s High Utility Costs.” We’re #Here2HelpDC. Call us @ (202) 727-3071.
Can’t figure out why your utility bills are way too high? It could be due to a mistake as was the case with this property owner. At a DC Council hearing, she said how OPC-DC helped her successfully dispute her high water bill. If you have a complaint with your water, gas, electric or local phone bill or service, call OPC-DC @ (202) 727-3071. We’ll work with you to try to resolve it.
OPC-DC thanks all consumers who applauded our advocacy in testifying at the agency’s DC Council oversight hearing Wednesday. Ms. Stroman needed help getting her 80-year-old father’s utilities back on and OPC answered the call.
People’s Counsel Sandra Mattavous-Frye and the staff at OPC-DC wish all #happyholidays! It’s the most wonderful time of the year. Enjoy the celebrations with family and friends!
ICYMI: People’s Counsel Sandra Mattavous-Frye testifies on behalf of DC consumers @ the Public Service Commission hearing on November 6 on the July 27 power outage in Northwest. 3 of 3 comments. #OPCDCAdvocates #OPCDCEducates #OPCDCProtects
ICYMI: People’s Counsel Sandra Mattavous-Frye testifies on behalf of DC consumers @ the Public Service Commission hearing on November 6 on the July 27 power outage in Northwest. 2 of 3 comments. #OPCDCAdvocates #OPCDCEducates #OPCDCProtects
ICYMI: People’s Counsel Sandra Mattavous-Frye testifies on behalf of DC consumers @ the Public Service Commission hearing on November 6 on the July 27 Pepco power outage in Northwest. 1 of 3 comments on Pepco’s root cause (RC) report & OPC’s investigation. #OPCDCAdvocates #OPCDCEducates #OPCDCProtects
Pleased to welcome Deputy Mayor Lucinda Babers & staff from the Office of the Deputy Mayor for Operations and Infrastructure for our 1st energy efficiency workshop, conducted by our Denise Blackson, in the new OPC-DC Energy Affordability Lab right in our offices. 1st tip: LED lights are up to 80% more energy efficient. #OPCEducates
People's Counsel Sandra Mattavous-Frye addressing Advisory Neighborhood Commissioners at Dc Council Chairman Phil Mendelson’s Quarterly ANC Meeting
And the winner is...OPC-DC recognized as an “Innovation All-Star” by SmartEnergyIP, an organization within SmartMark Communications LLC that highlights the benefits of energy tech & innovation for consumers. Our new Energy Affordability Lab is applauded as an outstanding model “smart home,” designed to teach DC residents how to save energy & money on utility bills. People’s Counsel Sandra Mattavous-Frye accepts the award @ the Smart Grid Customer Education Symposium, a meeting of advocates & industry professionals sharing best practices.
The 10th Annual OPC-DC Social Services Summit wraps up with agencies talking about how they assist consumers. Closing out an enlightening day, our Deputy People’s Counsel tells why the Summit is so important to what we do in helping utility consumers. #OPCgoesSocial. District of Columbia Public Service Commission DC Department of Aging and Community Living AARP DC
At the OPC-DC Social Services Summit l, Troye Bullock, Jr. talks about how he rose from homelessness to co-found and operate GOODProjects, which runs community programs to bring DC families out of poverty and youth away from violence. OPC-DC has held the Summit for 10 years to give agencies and nonprofits an opportunity to network to collectively improve outreach to utility consumers. #OPCgoesSocial
@ OPC-DC’ Social Services Summit, Dr Elvin Ramos of UDC Community College leads the”Community Action Poverty Simulation.” It’s a unique tool to help people understand what it’s like to be short on money to pay for utilities and other necessities. #OPCgoesSocial
@ OPC-DC’ Social Services Summit, Dr Elvin Ramos of UDC Community College leads the”Community Action Poverty Simulation.” It’s a unique tool to help people understand what it’s like to be short on money to pay for utilities and other necessities. #OPCgoesSocial
OPC-DC hosting the 10th Annual Social Services Summit
Come on down to #PARKingDay2019 14th & U NW and 2100 MLK Jr. Ave SE until 4 pm!
OPC-DC live from #PARKingDay @ 2100 MLK J. Ave SE. We’ll be providing info on how we help water, natural gas, electric and local phone consumers. Come file a complaint, get info about solar, and also get some goodies, play games and have fun. PARKingDay is a national event to promote green spaces, sustainability and community engagement.
People’s Counsel Sandra Mattavous-Frye is featured on DC Public Library Radio on the podcast, “All Things Local.” She talks with DCPL’s Olubunmi V. Bakare about how she came to be the advocate for DC utility consumers, OPC’s work on numerous fronts, and what inspires her. The People’s Counsel gives a challenge to young people in this clip. Hear the full podcast @ https://bit.ly/2kOARNd or https://apple.co/2kknWlS
A great visit to W.B. Patterson Elementary today. OPC-DC's kid-friendly workshops teach students about the importance of saving energy. We'd love to come to your school too. Call our Denise @ 202.727.3071. #OPCinYourNeighborhood #Ward8
OPC-DC is hosting the 2nd in a series of Utility Town Halls across the District to give consumers an opportunity to ask questions about your electric, gas, local phone and water services. Stay tuned for info on the next one.
OPC-DC is hosting the 2nd in a series of Utility Town Halls across the District to give consumers an opportunity to ask questions about your electric, gas, local phone and water services. Stay tuned for info on the next one.
OPC-DC is hosting the 2nd in a series of Utility Town Halls across the District to give consumers an opportunity to ask questions about your electric, gas, local phone and water services.
OPC-DC preparing to go live from our Utility Town Hall @ Mount Airy Baptist Church. Join us when we get underway soon.
At the OPC fiscal year 2020 budget hearing @ the DC Council, Micro Business Network owner, Soyun Park, praises the agency for helping DC small businesses save money, alerting them to energy tax rebates, for example. Utility bills are the top concern affecting their survival. See the full hearing 3 minutes in: bit.ly/2WTKN5s. Read the People’s Counsel’s testimony here: bit.ly/2FSsIh6
OPC plans to strengthen its relationship with advisory neighborhood commissioners #OPCUtilityTownHall
OPC’s Cheryl Morse discusses things to do when considering choosing a third party energy provider. #OPCUtilityTownHall Anacostia Coordinating Council
Deputy People’s Counsel Karen Sistrunk discusses how scammers claim to be from Pepco & threaten to cut off your electricity if you don’t pay them right away. #OPCUtilityTownHall
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