D.C. Office of the People's Counsel

D.C. Office of the People's Counsel The Office of the People's Counsel is the public advocate for natural gas, electric and telecommunications ratepayers in the District of Columbia.
(1)

Operating as usual

DC residents, if you’re behind on utility bills, contact OPC at (202) 727-3071 or info@opc-dc.gov. #OPCcanHelp #OPCeduca...
11/17/2020
What to Do If You're Facing a Utility Shutoff in Maryland

DC residents, if you’re behind on utility bills, contact OPC at (202) 727-3071 or [email protected]. #OPCcanHelp #OPCeducates #Here2HelpDC

Utility companies in Maryland can begin shutting off services to customers for lack of payment. Here’s what to do if you’re facing a shutoff. News4’s Juliana Valencia reports.

What's on your Tues schedule? Why not check out the 2 pm Public Service Commission community hearing on the Washington G...
10/20/2020

What's on your Tues schedule? Why not check out the 2 pm Public Service Commission community hearing on the Washington Gas rate hike? You could see your residential bill go up $13 per month if the increase is approved. It's too late to signup to testify but you can register to watch the hearing & voice your opinion by emailing the Commission Secretary @ https://bit.ly/37qWIQH. See background here: https://bit.ly/3o37jaB

Read about the Energy Bar Association Fall Forum panel on #COVID19 impacts on the energy & utility sectors. People's Cou...
10/15/2020

Read about the Energy Bar Association Fall Forum panel on #COVID19 impacts on the energy & utility sectors. People's Counsel Sandra Mattavous-Frye states: consumers should not be subject to large rate increases while struggling with unemployment & forced to choose between paying utility bills & essentials like food & medicine. See: https://bit.ly/2H0St3q. #EBAIgnite #OPCeducates #OPCadvocates #OPCprotects

10/07/2020

Happy Energy Efficiency Day! OPC Community Outreach Specialist Denise Blackson joined reps of Department of Energy & Environment, DC Sustainable Energy Utility & Public Service Commission District of Columbia for an #EEday2020 webinar. She says it’s good to unplug appliances & clean the fridge to reduce electricity usage. #OPCeducates #Here2HelpDC

Fast forward about 1:24 on the ##RolandMartinUnfiltered replay below to see People's Counsel Sandra Mattavous-Frye discu...
10/05/2020

Fast forward about 1:24 on the ##RolandMartinUnfiltered replay below to see People's Counsel Sandra Mattavous-Frye discuss the crisis of looming utility disconnections as moratoriums on shutoffs expire across the country, leaving 10s of millions of people without the electricity, water and gas they need during this #pandemic. #OPCeducates #Here2HelpDC

...And the Public Service Commission's community hearing on Pepco's proposed multiyear rate hike plans is now history! F...
09/30/2020

...And the Public Service Commission's community hearing on Pepco's proposed multiyear rate hike plans is now history! From 2 to 7 pm, residents of #All8Wards, varied ages, faiths & civic groups testified: 50 expressed opposition to Pepco’s plans & 20 supported Pepco--they mostly were from the business community. See witness testimony @ https://twitter.com/DCOPC. If you didn’t get to testify, you can still email comments to [email protected] or leave a comment on the PSC's website until the record closes on December 18. Be sure to reference Formal Case No. 1156. OPC will continue to fight for reasonable rates for DC consumers. What Pepco is seeking is not reasonable. #OPCadvocates #OPCeducates #OPCprotects

OPC is proud of our Silvia! #HHM2020 #latinosindcgov
09/25/2020

OPC is proud of our Silvia! #HHM2020 #latinosindcgov

En honor al #HHM2020, celebramos a los latinos en el gobierno de la Alcaldesa Bowser: Silvia Garrik, Especialistas en Servicio al Consumidor de OPC, quien brinda información valiosa a los habitantes de diversos orígenes culturales y socioeconómicos durante estos tiempos difíciles. OPC está aquí para ayudarle a resolver inquietudes sobre sus facturas de servicios públicos.
#SomosLatinosinDCGov #HispanicHeritageMonth #WeAreCultureDC

DC Water Warns Customers About Scammers Impersonating Utility Workers | DCWater.com
09/21/2020
DC Water Warns Customers About Scammers Impersonating Utility Workers | DCWater.com

DC Water Warns Customers About Scammers Impersonating Utility Workers | DCWater.com

Today DC Water was made aware of a police report that says two suspects dressed as construction workers approached a home in the 3000 block of M Street, SE. Police say the men claimed to be from DC Water and said they “needed to check pipes inside the home. The homeowner refused to let them in, at...

On Wednesday, September 16, at 6:30 pm, DC Water will host a virtual town hall meeting to discuss last week’s flooding. ...
09/16/2020

On Wednesday, September 16, at 6:30 pm, DC Water will host a virtual town hall meeting to discuss last week’s flooding. See details to join the meeting: https://www.dcwater.com/whats-going-on/news/dc-water-host-virtual-town-hall-residents-impacted-september-10-extreme-flooding

This important info from DC Water:
“For residents impacted by the flooding last Thursday, we have posted some frequently asked questions on our website at http://dcwater.com/FloodFAQ. We are also finalizing plans for a virtual meeting on Wednesday.”

This important info from DC Water: “For residents impacted by the flooding last Thursday, we have posted some frequently...
09/14/2020

This important info from DC Water:
“For residents impacted by the flooding last Thursday, we have posted some frequently asked questions on our website at http://dcwater.com/FloodFAQ. We are also finalizing plans for a virtual meeting on Wednesday.”

OPC is the advocate for DC Water customers. If you have a service or billing issue, contact OPC at (202) 727-3071 or wat...
09/14/2020

OPC is the advocate for DC Water customers. If you have a service or billing issue, contact OPC at (202) 727-3071 or [email protected]. You also can file a complaint @ opc-dc.gov/dc-water-complaints-only #OPCcanHelp #Here2HelpDC

09/09/2020
Public Service Commission of the District of Columbia

Public Service Commission of the District of Columbia

LIVE: Four District agencies charged with serving DC utility consumers are behind #Here2HelpDC, a public awareness campaign to inform residents and businesses about energy and money-saving initiatives that will help minimize negative impacts of the COVID-19 pandemic. Watch now to learn more.

09/09/2020
WHUR 96.3

Have you registered for the #here2helpdc webinar today, 12:30 to 1:30 pm? DC consumers can find out about programs to help you save energy and money on electric, gas, water and local phone utility bills during & after the #pandemic. Register by noon @ https://bit.ly/3lqbg7K. ICYMI, see last night's discussion on #here2helpdc on WHUR 96.3 #[email protected] DepartDepartment of Energy & EnvironmentbDC Public Service CommissionsDC Sustainable Energy Utility://www.facebook.com/watch/?v=249172866279970&extid=1zyJ8mRhvdiI5vKG

IT'S [email protected] NEWSMAKERS with some DC VIPs. WILLIE L. PHILLIPS of the Public Service Commission and SANDRA MATTAVOUS FRYE, DC Peoples Council. Watch at 8:15pm on Facebook Live, YouTube Live, Instagram Live and WHUR.com!

Have you seen our latest news? Where to get help with water bills, rejecting rate hikes, reaching out to consumers throu...
08/31/2020
Prepping for Pandemic Recovery, Rejecting Rate Hikes, Speaking Virtually & More in the August OPC Connection!

Have you seen our latest news? Where to get help with water bills, rejecting rate hikes, reaching out to consumers through the Washington Interfaith Network and much more.

Breaking Consumer News in the OPC Connection August 2020 A Note from Your People's Counsel Sandra Mattavous-Frye It’s Complicated…That’s Why OPC is Your Utility Lawyer Over my 30-plus years at OPC, I

Watch out for callers claiming to offer utility bill discounts that sound too good to be true. Fraudsters are surfacing ...
08/17/2020

Watch out for callers claiming to offer utility bill discounts that sound too good to be true. Fraudsters are surfacing during #covid19. If you think you’ve been the victim of a utility scam, call OPC @ (202) 727-3071, email [email protected] or file a complaint @ opc-dc.gov. #OPCcanhelp #OPCprotects #OPCeducates #here2helpdc

08/11/2020
Majic 102.3/92.7

We are #Here2HelpDC. #OPCcanHelp

Have a problem with your DC electric, water, gas or local phone service? OPC Can Help! Think you've been tricked by a utility scam? OPC Can Help! Call the Office of the People's Counsel for help with a billing or service issue, or to learn more about scams @ (202) 727-3071. You can file a complaint @ https://bit.ly/3g7UR4O.

#OPCcanHelp #Here2HelpDC #YourUtilityLawyer
#Sponsored

08/06/2020

OPC Water Services Division Attorney Grace Soderberg testified last evening @ the DC Water Board public hearing on their proposed 2021 & 2022 rates. Advocating to ensure reasonable rates & tangible benefits for all DC consumers, OPC recommends the rate changes be put on hold in light of uncertain economic times. #OPCAdvocates

Don’t miss tonight’s 6:30 pm public hearing on DC Water’s upcoming rate increase. OPC will testify & advocate for fair &...
08/05/2020

Don’t miss tonight’s 6:30 pm public hearing on DC Water’s upcoming rate increase. OPC will testify & advocate for fair & reasonable rates for consumers. Watch: bit.ly/31kcmbW
or call 202-753-6714, ID 197530 04#. See our fact sheet. #opcadvocates #OPCcanHelp #here2helpdc

08/04/2020
Majic 102.3/92.7

Majic 102.3/92.7

Have a problem with your DC electric, water, gas or local phone service? OPC Can Help! Think you've been tricked by a utility scam? OPC Can Help! Call the Office of the People's Counsel for help with a billing or service issue, or to learn more about scams @ (202) 727-3071. You can file a complaint @ https://bit.ly/3g7UR4O.

#OPCcanHelp #Here2HelpDC #YourUtilityLawyer
#Sponsored

People’s Counsel Sandra Mattavous-Frye: As we say farewell to Rep. John Lewis, an American hero, I’m reminded of my visi...
07/27/2020

People’s Counsel Sandra Mattavous-Frye: As we say farewell to Rep. John Lewis, an American hero, I’m reminded of my visit to the historic Pettus Bridge a couple of years ago. #restinpeace #johnlewis #goodtrouble

07/24/2020

Thanks Denise Rolark Barnes & The Washington Informer for the opportunity to discuss #here2helpdc on #WINTV. Scroll forward about 26 minutes to see the segment with People's Counsel Sandra Mattavous-Frye and leaders of DC agency partners Public Service Commission District of Columbia, Department of Energy & Environment, DC Sustainable Energy Utility in the campaign to assist utility consumers during the #COVID19 #pandemic.

Check out the new OPC publication! "Water Services Division Progress Report"  highlights OPC's success in advocating for...
07/15/2020

Check out the new OPC publication! "Water Services Division Progress Report" highlights OPC's success in advocating for DC Water consumers & how customers have benefitted over 18 months since OPC became their official representative. See: conta.cc/3h2ZVro. If have a water bill or service issue, #OPCcanhelp @ (202) 727-3071.

07/10/2020

DCOPC’s Community Outreach Specialist Jean Gross-Bethel gives some #Fridaythoughts about assistance we can provide to consumers who are @ home due to the #pandemic & using more electricity, gas & water. She commented at a webinar hosted by the Office of the Tenant Advocate: “Protecting Yourself From Summer’s High Utility Costs.” We’re #Here2HelpDC. Call us @ (202) 727-3071.

Your monthly utility bills may have a slightly different look since utility companies are waiving late fees during #COVI...
06/30/2020

Your monthly utility bills may have a slightly different look since utility companies are waiving late fees during #COVID19. Now and in the future, it’s important to understand what’s on your bill. See: tinyurl.com/yddb4sz9 #Here2HelpDC #OPCcanHelp

Address

1133 15th St NW, Ste 500
Washington D.C., DC
20005

McPherson Square Metro Station *Red Line *Blue Line *Orange Line *Silver Line

General information

The Office of the People's Counsel is an independent agency of the District of Columbia government. By law, it is the advocate for consumers of natural gas, electric and telephone services in the District. District of Columbia law designates the Office as a party to all utility-related proceedings before the Public Service Commission. The Office also represents the interests of District ratepayers before federal regulatory agencies. The Office is authorized to investigate the operation and valuation of utility companies independently of any pending proceeding.

Opening Hours

Monday 08:45 - 17:15
Tuesday 08:45 - 17:15
Wednesday 08:45 - 17:15
Thursday 08:45 - 17:15
Friday 08:45 - 17:15

Telephone

(202) 727-3071

Website

Alerts

Be the first to know and let us send you an email when D.C. Office of the People's Counsel posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to D.C. Office of the People's Counsel:

Videos

Nearby government services