D.C. Office of the People's Counsel

D.C. Office of the People's Counsel The Office of the People's Counsel is the public advocate for natural gas, electric and telecommunications ratepayers in the District of Columbia.
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Operating as usual

02/10/2021

At the American Association of Blacks in Energy #BlackHistoryMonth forum on bringing renewable energy technologies to minority communities, OPC’s Deputy People’s Counsel Karen Sistrunk comments on the District’s progressive clean energy policies. #AABE #blacksinenergy #OPCeducates

02/10/2021

At the American Association of Blacks in Energy #BlackHistoryMonth forum on bringing renewable energy technologies to minority communities, OPC’s Deputy People’s Counsel Karen Sistrunk comments on OPC’s efforts to ensure equity & affordability. #AABE #blacksinenergy #OPCeducates

01/14/2021

ICYMI, DC Water held a public hearing last evening on its plan to provide struggling consumers up to $2k in bill payment assistance to soften negative impacts of #COVID19. Advocating for consumers, OPC attorney Grace Soderberg testified the DC Water Cares Emergency Relief Program is a positive development. OPC recommends DC Water take steps to ensure low & moderate customers take advantage of the proposed relief.

Let your voice be heard! DC Water will host a public hearing on a new emergency relief program to provide aid to eligibl...
01/09/2021

Let your voice be heard! DC Water will host a public hearing on a new emergency relief program to provide aid to eligible residents struggling to pay water bills due to the pandemic, on Wednesday, January 13, at 6:30 pm. If you want to testify, call DC Water @ (202) 787-2330 or email [email protected] no later than 5 pm, Monday, January 11. Give your name, address, phone & name of the organization (if any). More info, including how to attend the virtual the hearing, is on this link: https://bit.ly/2K1SSV0. Have a complaint or an issue you need resolved with your water bill? OPC's Water Services Division may be able to help. Contact OPC WSD @ (202) 727-3071 or [email protected]. #Here2HelpDC

People's Counsel Sandra Mattavous-Frye and OPC staff look forward to carrying out our mission to advocate, educate and p...
12/31/2020

People's Counsel Sandra Mattavous-Frye and OPC staff look forward to carrying out our mission to advocate, educate and protect DC utility consumers in #thenewyear. We warmly wish all a healthy & #HappyNewYear2021!

OPC Doubles Down in Opposing Pepco's Multiyear Rate Hike Proposal
12/10/2020
OPC Doubles Down in Opposing Pepco's Multiyear Rate Hike Proposal

OPC Doubles Down in Opposing Pepco's Multiyear Rate Hike Proposal

Press Release FC 1156 PRESS RELEASE OPC Doubles Down in Opposing Pepco’s Multiyear Rate Hike Plans in PSC Filing December 10, 2020 The Office of the People’s Counsel for the District of Columbia has f

OPC staff is still serving safely during these challenging times. Have you seen the OPC #purplepower bags in your neighb...
12/08/2020

OPC staff is still serving safely during these challenging times. Have you seen the OPC #purplepower bags in your neighborhood lately? We were happy to provide them for a food giveaway at
Metropolitan A.M.E. Church #OPCinYourNeighborhood #Here2HelpDC

Today! Today! Today! By 5 pm, state your intention to weigh in on an issue important to your utility future at @The Coun...
12/02/2020
Busy with Climate Business, Gearing up the Grid, Sending Off a Stalwart & More in the November OPC Connection!

Today! Today! Today! By 5 pm, state your intention to weigh in on an issue important to your utility future at @The Council of the District of Columbia.
See info: bit.ly/39AW6cb & in the OPC Connection. #OPCeducates

Breaking Consumer News in the OPC Connection November 2020 A Note from Your People's Counsel Sandra Mattavous-Frye Not Business As Usual What role should the District’s utilities play in the transiti

DC residents, if you’re behind on utility bills, contact OPC at (202) 727-3071 or info@opc-dc.gov. #OPCcanHelp #OPCeduca...
11/17/2020
What to Do If You're Facing a Utility Shutoff in Maryland

DC residents, if you’re behind on utility bills, contact OPC at (202) 727-3071 or [email protected]. #OPCcanHelp #OPCeducates #Here2HelpDC

Utility companies in Maryland can begin shutting off services to customers for lack of payment. Here’s what to do if you’re facing a shutoff. News4’s Juliana Valencia reports.

What's on your Tues schedule? Why not check out the 2 pm Public Service Commission community hearing on the Washington G...
10/20/2020

What's on your Tues schedule? Why not check out the 2 pm Public Service Commission community hearing on the Washington Gas rate hike? You could see your residential bill go up $13 per month if the increase is approved. It's too late to signup to testify but you can register to watch the hearing & voice your opinion by emailing the Commission Secretary @ https://bit.ly/37qWIQH. See background here: https://bit.ly/3o37jaB

Read about the Energy Bar Association Fall Forum panel on #COVID19 impacts on the energy & utility sectors. People's Cou...
10/15/2020

Read about the Energy Bar Association Fall Forum panel on #COVID19 impacts on the energy & utility sectors. People's Counsel Sandra Mattavous-Frye states: consumers should not be subject to large rate increases while struggling with unemployment & forced to choose between paying utility bills & essentials like food & medicine. See: https://bit.ly/2H0St3q. #EBAIgnite #OPCeducates #OPCadvocates #OPCprotects

10/07/2020

Happy Energy Efficiency Day! OPC Community Outreach Specialist Denise Blackson joined reps of Department of Energy & Environment, DC Sustainable Energy Utility & Public Service Commission District of Columbia for an #EEday2020 webinar. She says it’s good to unplug appliances & clean the fridge to reduce electricity usage. #OPCeducates #Here2HelpDC

Fast forward about 1:24 on the ##RolandMartinUnfiltered replay below to see People's Counsel Sandra Mattavous-Frye discu...
10/05/2020

Fast forward about 1:24 on the ##RolandMartinUnfiltered replay below to see People's Counsel Sandra Mattavous-Frye discuss the crisis of looming utility disconnections as moratoriums on shutoffs expire across the country, leaving 10s of millions of people without the electricity, water and gas they need during this #pandemic. #OPCeducates #Here2HelpDC

...And the Public Service Commission's community hearing on Pepco's proposed multiyear rate hike plans is now history! F...
09/30/2020

...And the Public Service Commission's community hearing on Pepco's proposed multiyear rate hike plans is now history! From 2 to 7 pm, residents of #All8Wards, varied ages, faiths & civic groups testified: 50 expressed opposition to Pepco’s plans & 20 supported Pepco--they mostly were from the business community. See witness testimony @ https://twitter.com/DCOPC. If you didn’t get to testify, you can still email comments to [email protected] or leave a comment on the PSC's website until the record closes on December 18. Be sure to reference Formal Case No. 1156. OPC will continue to fight for reasonable rates for DC consumers. What Pepco is seeking is not reasonable. #OPCadvocates #OPCeducates #OPCprotects

OPC is proud of our Silvia! #HHM2020 #latinosindcgov
09/25/2020

OPC is proud of our Silvia! #HHM2020 #latinosindcgov

En honor al #HHM2020, celebramos a los latinos en el gobierno de la Alcaldesa Bowser: Silvia Garrik, Especialistas en Servicio al Consumidor de OPC, quien brinda información valiosa a los habitantes de diversos orígenes culturales y socioeconómicos durante estos tiempos difíciles. OPC está aquí para ayudarle a resolver inquietudes sobre sus facturas de servicios públicos.
#SomosLatinosinDCGov #HispanicHeritageMonth #WeAreCultureDC

DC Water Warns Customers About Scammers Impersonating Utility Workers | DCWater.com
09/21/2020
DC Water Warns Customers About Scammers Impersonating Utility Workers | DCWater.com

DC Water Warns Customers About Scammers Impersonating Utility Workers | DCWater.com

Today DC Water was made aware of a police report that says two suspects dressed as construction workers approached a home in the 3000 block of M Street, SE. Police say the men claimed to be from DC Water and said they “needed to check pipes inside the home. The homeowner refused to let them in, at...

On Wednesday, September 16, at 6:30 pm, DC Water will host a virtual town hall meeting to discuss last week’s flooding. ...
09/16/2020

On Wednesday, September 16, at 6:30 pm, DC Water will host a virtual town hall meeting to discuss last week’s flooding. See details to join the meeting: https://www.dcwater.com/whats-going-on/news/dc-water-host-virtual-town-hall-residents-impacted-september-10-extreme-flooding

This important info from DC Water:
“For residents impacted by the flooding last Thursday, we have posted some frequently asked questions on our website at http://dcwater.com/FloodFAQ. We are also finalizing plans for a virtual meeting on Wednesday.”

This important info from DC Water: “For residents impacted by the flooding last Thursday, we have posted some frequently...
09/14/2020

This important info from DC Water:
“For residents impacted by the flooding last Thursday, we have posted some frequently asked questions on our website at http://dcwater.com/FloodFAQ. We are also finalizing plans for a virtual meeting on Wednesday.”

OPC is the advocate for DC Water customers. If you have a service or billing issue, contact OPC at (202) 727-3071 or wat...
09/14/2020

OPC is the advocate for DC Water customers. If you have a service or billing issue, contact OPC at (202) 727-3071 or [email protected]. You also can file a complaint @ opc-dc.gov/dc-water-complaints-only #OPCcanHelp #Here2HelpDC

09/09/2020
Public Service Commission of the District of Columbia

Public Service Commission of the District of Columbia

LIVE: Four District agencies charged with serving DC utility consumers are behind #Here2HelpDC, a public awareness campaign to inform residents and businesses about energy and money-saving initiatives that will help minimize negative impacts of the COVID-19 pandemic. Watch now to learn more.

09/09/2020
WHUR 96.3

Have you registered for the #here2helpdc webinar today, 12:30 to 1:30 pm? DC consumers can find out about programs to help you save energy and money on electric, gas, water and local phone utility bills during & after the #pandemic. Register by noon @ https://bit.ly/3lqbg7K. ICYMI, see last night's discussion on #here2helpdc on WHUR 96.3 #[email protected] DepartDepartment of Energy & EnvironmentbDC Public Service CommissionsDC Sustainable Energy Utility://www.facebook.com/watch/?v=249172866279970&extid=1zyJ8mRhvdiI5vKG

IT'S [email protected] NEWSMAKERS with some DC VIPs. WILLIE L. PHILLIPS of the Public Service Commission and SANDRA MATTAVOUS FRYE, DC Peoples Council. Watch at 8:15pm on Facebook Live, YouTube Live, Instagram Live and WHUR.com!

Address

1133 15th St NW, Ste 500
Washington D.C., DC
20005

McPherson Square Metro Station *Red Line *Blue Line *Orange Line *Silver Line

General information

The Office of the People's Counsel is an independent agency of the District of Columbia government. By law, it is the advocate for consumers of natural gas, electric and telephone services in the District. District of Columbia law designates the Office as a party to all utility-related proceedings before the Public Service Commission. The Office also represents the interests of District ratepayers before federal regulatory agencies. The Office is authorized to investigate the operation and valuation of utility companies independently of any pending proceeding.

Opening Hours

Monday 08:45 - 17:15
Tuesday 08:45 - 17:15
Wednesday 08:45 - 17:15
Thursday 08:45 - 17:15
Friday 08:45 - 17:15

Telephone

(202) 727-3071

Website

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