NHTSA investigates safety defects in motor vehicles, sets and enforces fuel economy standards, helps states and local communities reduce the threat of drunk drivers, promotes the use of safety belts, child safety seats and air bags, investigates odometer fraud, establishes and enforces vehicle anti-theft regulations and provides consumer information on motor vehicle safety topics.
NHTSA also conducts research on driver behavior and traffic safety, to develop the most efficient and effective means of bringing about safety improvements.
NHTSA provides leadership and coordination to the Emergency Medical Services (EMS) community in assessing, planning, developing, and promoting comprehensive, evidence-based emergency medical services and 9-1-1 systems.
We have a toll-free Vehicle Safety Hotline to provide recall information, receive SAFETY complaints and provide consumers with a wide range of information on vehicle safety. The Hotline operates from 8am-10pm Eastern Time, Monday-Friday. Calls during non-business hours connect to an automated answering service. A Spanish-speaking operator is available from 8am-10pm.
The nationwide toll-free number is 1-888-327-4236. For the hearing impaired the TTY number is 800-424-9153.