DigitalGov is the official U.S. federal portal for digital government from the Office of Solutions in the Technology Transformation Services (TTS) at the U.S.
General Services Administration (GSA). This account is brought to you by the Office of Solutions in the Technology Transformation Service of the U.S. General Services Administration. Our job here is to help agencies build a 21st century digital government. We do that by:
- Finding and sharing resources and capabilities throughout government
- Helping agencies understand and resolve policy issues
General Services Administration (GSA). This account is brought to you by the Office of Solutions in the Technology Transformation Service of the U.S. General Services Administration. Our job here is to help agencies build a 21st century digital government. We do that by:
- Finding and sharing resources and capabilities throughout government
- Helping agencies understand and resolve policy issues
Operating as usual
If you’re a federal employee, join us to learn about both intellectual property (8/25) and rules of conduct (8/26) in your agency’s social media. Hosted by the SocialGov Community of Practice.
If you’re a federal employee, join us to learn about both intellectual property (8/25) and rules of conduct (8/26) in your agency’s social media.
Register and join us online on Tuesday, August 17th!
This webinar is to introduce the Innovation Adoption Community of Practice (CoP), its upcoming Innovation Adoption Playbook, and the shared vision for this community. Learn how the playbook’s six plays can help you adopt and practice innovative approaches within your agency.
Connect and learn with other federal innovators to explore six key “plays” (or principles) that provide you with a deeper definition of innovation, questions to ask, and approaches for innovating in the federal government.
3 Health-Tech Tips From the Team Behind VA’s COVID-19 Clinical Decision Tool
Presidential Innovation Fellow Kaeli Yuen shares tips for developing clinician- and patient-centered healthcare tools.
Wondering how to align culture & #digital #strategy to build better digital services? Join us Thursday, 7/15, @ 3 pm Eastern for a discussion w/panelists from Lab at OPM, National Institutes of Health, Navy Bureau of Medicine & Surgery, and Presidential Innovation Fellows
Join Digital.gov’s Web Managers Community as they host a discussion with panelists from the Lab at OPM, National Institutes of Health, Navy Bureau of Medicine and Surgery, and Presidential Innovation Fellows. The panel will discuss how to align culture and digital strategy to build better digital ...
Join us on Wednesday, June 9th @ 2:00 pm, Eastern!
Without words, apps would be an unusable jumble of shapes and icons—and voice interfaces and chatbots wouldn’t even exist. Words make #digital experiences human-centered, and require just as much thought as the branding and code. See how interfaces rely on language, and how your writing can make or break an experience. Learn principles for #UX writing that anyone who works on digital products can apply to their own work.
#PlainLanguage #design #ContentDesign #content #UserExperience
Words make digital experiences human-centered, and require just as much thought as the branding and code. As federal agencies strive to use human-centered design, they need to remember that words and design work together. See how interfaces rely on language, and how your writing can make or break an...
Next Tuesday, 5/18: Learn about the threat of deep fake technology on social media, and how to prepare your agency if you are targeted.
Deep fakes are an emerging threat that can disrupt agencies’ communication efforts and federal agencies should be prepared. Learn about deep fakes on social media, and how federal agencies can plan to combat a deep fake if they are targeted.
Miss the April session last week? Watch it now!
The information in this month’s call will be beneficial for web managers and team leads that might be looking to implement USWDS and want to understand the return on investment (ROI) and overall benefits of this particular framework.
Join the U.S. Web Design System team as they answer the crucial question, “Why use the design system?”
Reminder: Register to join us 4/28 and 4/29 for the SocialGov Community of Practice's Social Media Spring Session 2021.
4/28:
- How To Conduct Paid Social Media Advertising Campaigns in the Federal Government
4/29:
- Understanding Social Media Archiving: Best Practices With NARA
- Updates in Government Podcasting
The first year of the pandemic saw an 8.51 billion increase in visits to government-provided online content and services. Take a look at how it affected #federal website traffic and #search #data.
#Analytics #DAP #DigitalAnalyticsProgram
The past year was like no other. We take a look at how it affected federal website traffic and search data.
Presenting and Instructing via Streaming Video Using TV Pros’ Techniques
Wendy Wagner-Smith of the Small Business Administration (SBA) shares her tips and tricks for presenting virtually.
👩🏽💻 Register now to join us 4/28 and 4/29 for the SocialGov Community of Practice's Social Media Spring Session 2021!
4/28:
- How To Conduct Paid Social Media Advertising Campaigns in the Federal Government
4/29:
- Understanding Social Media Archiving: Best Practices With NARA
- Updates in Government Podcasting
Join the SocialGov Community of Practice for the latest updates in social media topics including advertising campaigns, content archiving, and podcasting updates.
Three federal teams showcase their success using chatbots to improve customer satisfaction, increase availability, and empower their users to accomplish tasks faster.
Three federal teams showcase their success using chatbots to improve customer satisfaction, increase availability, and empower their users to accomplish tasks faster.
Two former private-sector marketers now serving as Presidential Innovation Fellows (PIF) share tips for building relationships and finding your way as a civic technologist.
Two former private-sector marketers now serving as Presidential Innovation Fellows share tips for building relationships and finding your way as a civic technologist.
How login.gov incorporated #HumanCenteredDesign and continuous discovery into their product development process to improve the user experience. #UX
How login.gov incorporated human centered design and continuous discovery into their product development process to improve the user experience.
If you are a federal employee, register to join us Wednesday, 3/31 @ 2:00 pm, Eastern, as the Department of Homeland Security (DHS) presents their Department-wide #AI Strategy.
The Department of Homeland Security (DHS) will present the work that led to the creation of the DHS AI Strategy to interagency partners.
Collaborating with staff on this campaign paved the way for an ongoing cultural communications plan to ensure that we continue campaigns equitably & with adequate support. See best practices learned that are informing TTS storytelling moving forward.
Black history is American history. In this blog, TTS employees share how Black history makers can inspire our work and innovation year-round.
18F is hiring consulting software engineers to work on great public service projects and is hosting an info session, today, 3/29 at 5:00 pm, Eastern. Sign up now!
Want to use your expertise in software engineering for public good? Join this info session on a new 18F job opportunity!
👩🏽💻 Join us Wednesday, March 10th @ 2 pm, Eastern!
Learn how plain language and #accessibility concerns Intersect! Topics for this 90-minute session will include:
* The shared goal of making it easy for everyone to understand and act on content
* Word choice
* Typography and layout
* Headings, lists, and tables
* Graphics
Come join us as we focus on concerns and opportunities shared by the Section 508 and plain language communities in Government!
"Civic tech is entrepreneurial in nature; it’s about challenging the status quo and finding value everywhere you look, even in the most unexpected places." PIF George Chewning shares his journey back to service via #CivicTech. Read his story:
Why I returned to government service, how I brought my tech experience with me, and why you should too.
👩🏽💻 Join us online next week -- Wednesday, February 10th!
We’ve all had to learn new modes of presenting and communicating now that we’re teleworking full-time and depend on online broadcast technology. But how can you engage students and teach a class while sitting in front of a laptop camera? Join Wendy Wagner-Smith from the Small Business Administra...
👩🏽💻 Join us on January 11!
A/B Testing is a great way to get to know your audience and improve the quality of your email content, but it can be hard to do it effectively. In this talk, Erica Kritt will go over some strategies to provide a better user experience for your customers and bring A/B testing into your email program. There will be time left to brainstorm potential solutions you might be facing with A/B testing.
In this talk, we will provide better understanding of how CFPB conducts email A/B testing, see examples of email A/B tests, and discuss lessons learned.
The Technology Transformation Services (TTS) Bug Bounty Program is one of the first of its kind. While Hack the Pentagon engagements are timebound, TTS was the first in government to operate an ongoing bug bounty program. Our program has been running for three years, and we wanted to use the milestone to share our experience!
We’re reflecting on our Bug Bounty program for the last 3 years and highlighting some lessons learned.
📘 #RPA program maturity increased significantly during fiscal year 2020. Notably, #automation deployment across the federal government increased by 110% and the number of annualized hours of capacity created increased by 195%.
#RoboticProcessAutomation
The report describes the maturity and growth of RPA programs to convey agency progress in digital transformation and automation.
👩🏽💻 Register now to join us on Wednesday, November 4, from 12:00 to 1:00 pm, Eastern
In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key #ArtificialIntelligence initiatives including responsible, trustworthy, and explainable #AI.
#federal #government #NIST
In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key artificial intelligence initiatives including responsible, trustworthy, and explainable AI.
Join USA.gov as we slowly uncover a conspiracy to scam Americans using fake government websites… and then try to foil the caper!
Join USA.gov as we slowly uncover a conspiracy to scam Americans using fake government websites… and then try to foil the caper!
The U.S. Web Design System (USWDS) now includes an update to the banner that is featured on many government websites, and teams are encouraged to update the copy as soon as possible. To learn more about the “why” and “what” of the changes, read the recent blog post.
We improved the security banner that's featured on many government websites and we encourage teams to update to this new security language as soon as possible.
6 Ways Government Innovators Are Building Stronger Public Services
Learn how federal agencies are using AI, data, cloud computing, customer experience, and the TTS tech stack to improve civic resources for all Americans.
https://digital.gov/2020/06/30/bringing-our-humanity-work-5-ingredients/
How to design impactful and engaging Town Hall or large group meetings.
Join us on Thursday, 7/23, at 2:30 pm, Eastern!
🇺🇸 🇨🇦
#government #digital #analytics #metrics
In this session, we’ll be joined by Nicholas Pjontek of Canada.ca. Nick will talk about some of the analytics goals, lessons, barriers, and successes in the government of Canada.
As government agencies move to the cloud, government product managers are figuring out how to migrate their sites and applications to a cloud environment that is secure, safe, and compliant. Cloud.gov is specifically designed to get government agencies onto the cloud by providing better security and faster compliance so that your team can focus on developing applications.
Essential information that government product managers should know about cloud.gov.
👩🏽💻 Join us Wednesday, July 15, 2020 @ 11:30 AM!
David Lipscomb will talk about this year’s Federal Report Card — how the Center for Plain Language is approaching it, and what agencies can do to get top grades.
Learn how the Center for Plain Language is approaching the Federal Report Card and what agencies can do to get top grades.
As #federal agencies began using #RoboticProcessAutomation to do the heavy lifting, the #RPA Community of Practice (CoP) was formed to help them overcome the technical, managerial, and operational challenges that arise when building an effective RPA program. In January, the RPA CoP published the RPA Playbook to guide agencies as they develop their RPA programs. #BizOps #government
Federal employees interested in robotic process automation should join the RPA Community of Practice as their agencies commence their RPA programs.
Making remote work work for journey mapping!
This week, we’re exploring what it means to understand the user experience, and we’re taking a look at ways to use journey mapping to find opportunities for improving products and services.
Have the Digital Analytics Program (DAP) code on your public-facing #federal website? Join us online this Wednesday (1:00 pm, Eastern) to find out how to become a DAP certified analyst!
#DAP #LearningSeries #metrics #analytics
In this session, we’ll tell you about the Digital Analytics Program’s Certified Analyst exam and how you can use it to demonstrate your analytics mastery!
FedRAMP has developed a quick guide for agencies that outlines how to reuse a security package for a FedRAMP Authorized CSO.
One of FedRAMP’s core value propositions is facilitating government-wide reuse of security packages for Cloud Service Offerings (CSOs). Today, over 180 cloud...
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Artificial Intelligence and Automated Engagement for Public Services
Meet Clair Koroma, MobileGov enthusiast and former Open Opportunities federal crowd-source mobile testing program facilitator. Check out Clair's video and learn about her experience participating in the Open Opportunities ((https://midas.18f.us/)) program.
To take on an Opportunities Opportunities task, you need to clear your participation with your boss. If you could use a hand in convincing your supervisor to say OK, check out this video of several supervisors who describe how their own organization has benefited when their employee participated in this professional development program.
Ammie Farraj-Feijoo has leveraged Open Oppotunities to update critical information assets. Check out the video to learn how you can participate.
This account is brought to you by the Technology Transformation Services’ Office of Solutions (TTS Solutions) at the U.S. General Services Administration (GSA). Our job here is to help agencies build a 21st century digital government. We do that by: - Finding and sharing resources and capabilities throughout government - Helping agencies understand and resolve policy issues - Offering services and tools to help agencies meet their digital government goals - Championing DigitalGov solutions, from loosening data to developing mobile development guidelines to app and website development to best practices and policy - Promoting agency DigitalGov efforts - Building relationships with the private and non-profit sectors as well as state and local government
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