08/11/2026
Processing with a Purpose Week is Aug. 17 through Aug. 21.
During this period, our HCVP staff will focus on processing Requests for Tenancy Approval (RFTA) packets, an initiative that aims to get more voucher families leased up more quickly.
Limited services will be available at our Customer Service Centers during this week. normal operations will continue at the DCHA Call Center (202-535-1000).
For all non-urgent matters, DCHA strongly encourages voucher applicants, participants and landlords to:
📅Schedule an appointment for any date on or after Monday, Aug. 24 by visiting https://www.dchousing.org/Appointments
☎️Contact the DCHA Call Center at 202-535-1000
💻Use the online RentCafe portal by visiting https://services.dchousing.org/