Waterford Ambulance Service

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Waterford Ambulance Service

Waterford Ambulance Service, Inc. (WAS) is a Non-Profit/Non-tax funder 501 (c) (3) in Waterford, CT The Waterford Ambulance Service, Inc.

Our team's mission is to provide prompt, effective, and high-quality emergency care to the Waterford community while prioritizing the safety and well-being of all individuals. (WAS), founded in 1946, is essential to the Town of Waterford’s Emergency Services System. However, we operate independently; WAS is a private non-profit, non-tax-funded 501(c)(3) organization, primarily supported by our cal

l volume and generous donations. (WAS) serves the Town of Waterford, CT, and provides mutual aid to surrounding towns, assisting over 3,500 people annually. Our goal is to keep the community safe by offering services and supplies such as AEDs, Emergency Medical Training, and public relations events throughout the town and in schools. We also provide standby services at events both in and out of town throughout the year.

05/26/2026

Congratulations to Jawal and Deven, two Waterford Ambulance team members who recently graduated. Jawal graduated as a nurse practitioner, while Deven graduated as a nurse. Congratulations to both on these achievements!

05/19/2026

National EMS Week, observed May 17-23, 2026, is a time to honor the commitment, sacrifice, and vital service of EMS professionals. These dedicated individuals respond anytime, day or night, to help neighbors, families, friends, and entire communities in their greatest moments of need. Much of their work begins without warning. With every 9-1-1 call, a team assembles, including nights, holidays, and weekends, ensuring round-the-clock coverage. While some communities have seen volunteer numbers decrease, leading to greater dependence on mutual aid, the Town of Waterford benefits from the Waterford Ambulance Service, Inc. (WAS), a nonprofit 501(c)(3) delivering fully paid EMS coverage 24 hours a day, at no cost to the town. Once WAS has committed all staffed ambulances, a callback system, proven to be 93% effective, quickly fills additional ambulances, reducing the need to rely on neighboring towns so they can protect their own communities.

This year, the theme of EMS week is “Improving Outcomes, Together”. The Waterford Ambulance Service, Inc. recognizes that emergency medical services may not be suited for everyone. Yet, your support for your local EMS remains vital. Our 2026 Waterford Ambulance Fundraising event is now underway, and mailers have been sent to all Waterford residents and businesses to help sustain our high standards by supporting equipment maintenance and replacement. If you have not received a mailer, please take action today: visit www.waterfordambulance.org to make a donation and join the Waterford Ambulance Support Team. If the QR code provided within the mailer is unavailable, please use the code provided on the letter within this post to access our donation service, or contribute via our website. Your contribution directly impacts our community’s safety. In this way, we improve outcomes together.

The Waterford Ambulance Support Team comprises 50 dedicated people who provide high-quality, life-saving care, with a focus on patients. The Waterford Ambulance Board of Directors thanks all EMS team members for their dedication, sacrifice, and care for our community. We also thank those who support you as you pursue your passion. 💙

04/25/2026

Yesterday, we had the honor of awarding some of our team members with the Waterford Ambulance Service Life-Saving Award.

On March 16, 2026, at approximately 8:30 in the morning, a 911 call was received for a person trapped at a local business. Waterford Fire Department, Waterford Police Department, and Waterford Ambulance Service were all dispatched to this call. Upon initial arrival, it was confirmed that a person was trapped and quickly freed. CPR was immediately started and upon the arrival of our crew, they found a male unconscious. CPR was continued until pulses were regained. The patient was transported to a local hospital, and has made a full recovery with no lasting effects.

The Town of Waterford recognized all first responders involved in this call. Each organization provided their own recognition for their involved team members.

EMTs Leah and Nate were both awarded the Waterford Ambulance Service LifeSaving Award, which will be displayed on their uniforms. This award is earned when team members go above and beyond the call of duty, and their actions have made a significant and lasting impact. Their actions also strengthen and promote our mission statement. Our team’s mission is to provide prompt, effective, and high-quality emergency care to the Waterford community while prioritizing the safety and wellbeing of all individuals.

We congratulate Leah and Nate, as well as members of the Waterford Fire Department, Waterford Police Department, and the Waterford dispatchers all involved in this call.

Every day our community is protected by some of the most professional, hard-working, dedicated EMS providers!

04/24/2026

We are so proud of the hard work of our team members and of all the other Waterford First Responders that helped to facilitate this positive outcome!

04/18/2026

We wanted to take a moment to give a final send off to the old W-66. In our mission to provide the best possible care to the Town of Waterford, we made the decision to retire W-66 as it had reached the end of its serviceable lifespan as an emergency vehicle. W-66 served the Waterford community from 2020-2025; initially as a Supervisor Vehicle, and most recently as a Quick Response Vehicle. As a Quick Response Vehicle, W-66 served a variety of roles such as responding to General Tones, bringing additional manpower to high acuity scenes, facilitating crew swaps, as well as providing standby coverages for events here in town. Through generous donations from the community, we have since replaced the Ford Explorer with a 2023 Dodge Durango which will continue the previous W-66’s mission of serving the community as another Quick Response Vehicle.

But what did we do with the old W-66? We’re glad you asked! Since the new W-66 was replaced using donation funds, we felt it was only fitting that we pay that generosity forward by donating the retired vehicle to Make-A-Wish Connecticut, the CT chapter of the Make-A-Wish Foundation.

03/06/2026

Today, Waterford Ambulance Service, Inc. (WAS) was pleased to witness one of our own team members being awarded the PECC (Pediatric Emergency Care Coordinator) of the year for 2026. This is an award that is given by the CT EMS for Children State Partnership Program, who after receiving nominations had chosen Jawal Hage, RN, EMT, for her hard work and dedication towards the education & emergency treatment of pediatric patients. As a PECC, Jawal works diligently as a resource bridging the gap between EMS and the ED, enhancing pediatric readiness by ensuring that staff are trained, equipment is appropriate, and protocols are being followed effectively.

Not only is Jawal an Emergency Department RN and an active WAS EMT, she is also working towards obtaining her Family Nurse Practitioner degree.

WAS is honored to have such a dedicated, hard-working member of our team. Jawal is someone who is eager to educate her fellow team members ensuring they have the information and tools required to provide the highest quality patient care possible.

We are so proud of you, Jawal! You continue to raise the WAS standard, both at our service and within the Emergency Department.

Pictured is Jawal, Zach (fellow WAS team member and ED RN), Dr. Mackenzie (L&M Pediatric Emergency Physician).

02/24/2026

Happy Tuesday, Waterford! We hope everyone is staying warm and safe 💙

During the recent storm, to ensure our community remained safe, the Waterford Ambulance Service, Inc. (WAS) staff deployed a total of five (5) ambulances. These ambulances were staffed throughout the Town of Waterford, with one (1) ambulance each at Cohanzie and Quaker Hill Fire Departments, and three (3) additional units staffed from WAS Base at 454 Boston Post Road. In addition to our regular staffing, the team provided over 100 hours of extra coverage. All calls for service were supported by the Waterford Fire Department (WFD), which ensured our crew and patients were safely extricated to the ambulances.

The WAS would like to thank the team for ensuring our community remained safe throughout the weather event. We understand the sacrifices you made to your own family.

Thank you to the team - Jacek, Paige, Steve, Mark, Kaelen, Kyan, Jason, Sydney, Neil, Giuseppe, and Sonia

A total of 15 responses were handled during the storm.

We would like to thank the Town of Waterford Public Works and WFD for this assistance during the storm, which ensured we could respond to all requests for medical aid!

Given the large amount of snow this storm has brought to our community, we kindly ask everyone to prioritize safety over the next few days as we continue to handle calls in town, since the roadways are narrowed by the snow. If possible, please keep pathways to our doorways free of ice to make it easier for our crews to access you and your loved ones.

Stay safe!

02/22/2026

Good morning,
With the impending storm, we have just a few items to keep in mind. Fire hydrants, if you could help out and clear 3 feet around the fire hydrants near your house. Next, keep the exhausts to your furnace, dryers and generators clear. And please stay off the roads. We have extra firefighters on duty for the storm starting this evening, and are prepared to respond in an emergency.

02/21/2026

Happy Saturday!

This past week crew members Anna, Mariaha, Jason, Giuseppe, and Mark teamed up with Sonia, the Quaker Hill School Nurse, to teach the QH 5th-grade class hands-only CPR. We did this as part of Heart Month, and the Waterford Ambulance Service, Inc. (WAS) donated several CPR manikins to the school, which were used to train students. Each student learned the key warning signs of a heart attack and how to perform hands-only CPR. After a lecture, they practiced their skills and then took a test on AHA Feedback-approved manikins, and everyone passed!

We would like to thank the QH School for teaching such an essential course to their students and for allowing the Waterford Ambulance Service, Inc. (WAS) to be part of this event. Congratulations to each one of the students for learning this skill!

01/26/2026

THANK YOU, ALL

The WAS Board of Directors, as well as I, would like to take a moment to thank our amazing team members, many of whom stepped up this weekend during the storm to ensure that we are not only providing our usual town coverage but also adding one (1) additional ambulance for the entire 24-hour storm and maintaining one (1) additional call-back ambulance.

As you can imagine, EMS calls for service in everyday life can be challenging, but when you add a large amount of snow, it makes it that much more difficult, from safe travel to and from the call, extricating the patient from their location, and safely getting them into the ambulance and to the hospital. Many of our staff offered to stay at WAS, away from their families, to ensure our community was safe! Thank you to the staff who stayed, to the staff who assisted in ensuring we were ready for this event, and to the team who helped and are still assisting in getting WAS back to normal operations.

During this event, a total of three (3) calls for service were handled, all of which were medical emergencies. Thank you to everyone who stayed off the roadways and did not put our team in an unsafe environment!

We would also like to thank the WFD, WPD, and WPW for all their assistance in ensuring we could safely navigate to the location. Without you, each of the calls involving extended scene times and possible delayed time to definitive care would have been more difficult due to the storm conditions.

Address

454 Boston Post Road
Waterford, CT
06385

Telephone

+18604779301

Website

http://www.waterfordambulance.org/

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