Watertown Municipal Utilities

Watertown Municipal Utilities Serving the Watertown, South Dakota community for over 60 years.

Serving the Watertown, South Dakota community for over 60 years, Watertown Municipal Utilities provides electric, water and natural gas services to over 10,000 residential and 2,000 commercial customers. Watertown Municipal Utilities is committed to providing competitive utility rates for our customers and is consistently ranked among the lowest cost in comparison to other Utility companies in the Region.

One of the best perks of a crew is that they live and work right here, allowing for quicker response times during emer...
05/29/2026

One of the best perks of a crew is that they live and work right here, allowing for quicker response times during emergencies.

WMU will begin using an automated phone message to alert customers whose payments are past due. This only applies to cu...
05/26/2026

WMU will begin using an automated phone message to alert customers whose payments are past due. This only applies to customers who are past due and are at risk of shut off.

Wishing everyone a meaningful Memorial Day as we reflect on those who served and sacrificed for our country and our free...
05/22/2026

Wishing everyone a meaningful Memorial Day as we reflect on those who served and sacrificed for our country and our freedom.

Spring fever can lead to starting on home projects – but please avoid taking on projects you may not be qualified to han...
05/20/2026

Spring fever can lead to starting on home projects – but please avoid taking on projects you may not be qualified to handle. When it comes to electrical work, leave it to the experts. Even the smallest DYI wiring mistake can cause electrical shocks, fires and damage to your property. Stay safe and hire a licensed professional for the job!

‼️Billing Update ‼️Our new payments system is now live and available at the new billing portal! You should now be able ...
05/04/2026

‼️Billing Update ‼️

Our new payments system is now live and available at the new billing portal! You should now be able to make Credit, Debit, and eCheck payments via the portal or schedule payments. Please note Credit and Debit payments incur a 3.5% processing fee and $1.95 for eChecks. Cash, check, and Automatic ACH are still available.

All bills have been mailed, and we were able to see a few of them being delivered last week already. Please take a moment to review your statement. Due date is Monday the 11th.

If you would like to see your bill online, sign up for eBilling, or simply view your accounts and usage, please sign up at our new site.

04/21/2026

⁉️Update: All bills have been mailed to customers and are due April 29th by 8am.

We are continuing to work through issues with our new system.

Please be sure to take time to look at your new bill and let us know if you suspect any errors. We have found that a limited number of bills had the wrong information or no information printed on the back side of the bill. We are working with our printing provider to get this corrected.

The online portal is open for signups, however, online payments have been temporarily turned off due to issues with your payment provider. We are hoping to have this fixed soon.

Budget Billing recalculation will now happen in June.

Thank you and we appreciate your patience during this software conversion.

When the call comes in, it’s reassuring to know the lineworkers restoring your power are your neighbors. Our local crews...
04/18/2026

When the call comes in, it’s reassuring to know the lineworkers restoring your power are your neighbors. Our local crews put their training and dedication to work protecting families, powering schools and hospitals, and keeping businesses running. In tough conditions and at all hours, they answer the call. Today, we proudly recognize our crews on National Lineworker Appreciation Day and thank them for all they do for the Watertown community.

04/17/2026

Today our linemen Andy Niemann and Nate Sime along with other members of the Missouri River Energy Services travel to Arizona to help with the Light Up Navajo Program. Good Luck and Godspeed everyone!

https://www.ntua.com/light-up-navajo.html

Remember, look but don’t touch! Utility flags are there to protect you, your family and your neighbors. If you’re planni...
04/15/2026

Remember, look but don’t touch! Utility flags are there to protect you, your family and your neighbors. If you’re planning to dig, always call 811 first. Once underground utilities are marked, leave the flags alone — they’re there for your safety!

04/10/2026

🛑UPDATE: Today all of our paper bills have been sent to our mailing provider and we expect them to be in your hands in a week, depending on USPS delivery.

If you previously had ACH with us, those withdrawals happened today as scheduled.

eBills are currently being sent out in batches to those that were subscribed to eBills. Please note, the eBill mail now includes a PDF attachment of your bill!

Thank you all for being patient during this transition.

Address

901 4th Avenue SW
Watertown, SD
57201

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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