West Plains Utilities

West Plains Utilities The official page of the City of West Plains Utility Department.

This week, City of West Plains Utilities held a training day focused on safety and emergency response. Employees from Ut...
06/12/2026

This week, City of West Plains Utilities held a training day focused on safety and emergency response. Employees from Utilities and Transportation spent the day participating in hands-on training designed to prepare them for situations they may encounter while working in the field.

The morning focused on annual Bucket Truck Rescue and Pole Top Rescue training. These exercises give crews the opportunity to practice safely rescuing a coworker who may become injured or incapacitated while working from a bucket truck or on a utility pole. While we hope these skills are never needed, regular training helps ensure our crews are prepared to respond quickly and safely if an emergency occurs.

In the afternoon, Air Evac 1 - West Plains, MO provided Landing Zone Training. Employees learned how to identify and set up a safe landing area for a medical helicopter during an emergency. The training covered site selection, safety procedures, and communication needed to assist air medical crews when every minute counts.

Training days like these are an important part of keeping our employees safe. By regularly practicing emergency procedures and working with our community partners, our crews are better prepared to respond when needed and continue providing reliable service to the residents of West Plains.

06/10/2026

West Plains Utilities and Transportation crews are participating in Air Evac Landing Zone Training today.

During this training, Air Evac 1 - West Plains, MO will be landing in the area around City Hall. Please do not be alarmed if you see or hear the helicopter operating nearby. This is NOT an emergency and is for training purposes only.

This training allows our crews to safely identify and establish landing zones, helping ensure a quick and coordinated response during emergencies when air medical transport is needed.

⚠️Planned Power Outage and Road Closure⚠️The City of West Plains Electric Department will be conducting a planned outage...
06/09/2026

⚠️Planned Power Outage and Road Closure⚠️

The City of West Plains Electric Department will be conducting a planned outage to replace a utility pole at the intersection of Saint Louis Street and Dixon Street.

The outage is scheduled to begin today at 5:00 p.m. All affected businesses have been notified of the planned interruption. To allow crews to safely complete the work, Saint Louis Street will be closed from the Civic Center north entrance to Trish Knight Street during the project.

06/09/2026

‼️ Power Outage - 6/8/2026 ‼️

We have received reports of a power outage out of the 2nd Street Substation. Crews are on scene, working to identify the cause, and restore power as quickly and safely as possible.

06/08/2026

Power Outage Recap - 6/7/2026

Yesterday’s storms that moved through West Plains resulted in 1,317 customers losing power, impacting multiple circuits served by the Lanton and Lincoln Substations. While the outages were primarily concentrated in the south-central part of town, some locations in the northeastern part of town were also affected.

The widespread outages were primarily caused by high winds and lightning, which resulted in leaning and broken utility poles, tree limbs contacting power lines, and blown high-voltage fuses that disconnected power to customers.

Crews initially responded to approximately 217 customers without power around 5:40 p.m. As the storm progressed through town, the number of affected customers increased to 1,317 by 7:00 p.m. By 9:00 p.m., crews had restored power to all but 120 customers before additional outages were reported. Currently, power has been restored to all customers.

City of West Plains Utilities will continue to monitor incoming weather and respond to outages as reports are received.

Thank you for your patience and understanding as our crews worked to restore power throughout the night. The safety of our employees remains our top priority while responding to outages and making repairs.

06/08/2026

Transfer Station Closure Notice

The West Plains Transfer Station will be closed on Wednesday, June 10, beginning at 12:00 p.m. to allow staff to participate in department-wide training.

Normal operating hours will resume on Thursday, June 11.

Please note: This closure only affects the Transfer Station. All sanitation routes will operate as normal and will not be affected.

06/07/2026

‼️ Power Outage Update – 6/7/26 ‼️

UPDATE: Crews are working to get the last of the outages back online. To do so, crews will have to temporarily shut off a circuit. These areas will include around the West Plains Civic Center and the West Plains Highschool. This is expected to last approximately 30 minutes. 

We have received multiple reports of power outages due to the ongoing storms moving through the area.

Utility crews are currently driving circuits and assessing damage to identify affected areas and determine the cause of outages. Some customers may experience brief interruptions as crews safely isolate sections of the system that require repair.

Our crews are working as quickly and safely as possible to restore power to all affected customers.

05/26/2026

‼️ Power Outage - 5/26/2026 ‼️

We have received several reports of a power outage in the Wayhaven Subdivision. Crews are on scene and working to restore power as quickly and safely as possible.

05/20/2026

TRAFFIC ALERT:
Summers Street, from South Curry Street to South Hill Street, is currently closed to traffic as Water Department crews work to repair a water leak.
Please avoid the area and use an alternate route while repairs are underway.
We appreciate your patience as crews work to complete the repair safely and as quickly as possible.

Address

1910 Holiday Lane
West Plains, MO
65775

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