08/20/2026
🧭 NY Connects: One Call Can Open the Door to Real Solutions
Sometimes a problem starts with something simple—a broken furnace, difficulty keeping up with household tasks, a housing crisis, a job search, or trouble getting to medical appointments.
That's where NY Connects comes in. 💙
NY Connects is a free information, referral, and assistance resource that helps New Yorkers navigate the complicated network of aging, disability, health, housing, transportation, employment, and supportive services.
Here are just a few ways NY Connects can help:
🔥 Home Heating & Energy Assistance — reviewing HEAP, Weatherization, and NYSERDA options
🏠 Housing & Rental Assistance — identifying DSS rental assistance and housing programs
💼 Employment Support — connecting consumers with career centers for job placement, resume assistance, and workforce training
🚗 Medicaid Transportation — explaining how to establish non-emergency medical transportation
🏡 Help at Home — connecting consumers with Medicaid Personal Care Services, EISEP, and other in-home support
👨👩👧 Advocacy & Care Planning — helping families understand their options and next steps
💙 NY Connects doesn't just give you a phone number. We help people understand their options, identify appropriate programs, make referrals, and figure out the next steps.
Whether you are an older adult, a person with a disability, a caregiver, or a family member trying to help someone you love, you don't have to navigate the system alone.
📞 NY Connects Information & Assistance: 1-866-715-4700
🌐 NY Connects: nyconnects.ny.gov
