Wilbraham Regional Emergency Communications Center

08/04/2026

🚨 Wilbraham RECC is headed to National Night Out! 🚨

Our team from the Wilbraham Regional Emergency Communications Center will be out in the community tonight supporting the Belchertown Police Department at National Night Out!

📍 Chestnut Hill Community School�🕓 4:30 PM – 7:00 PM

Come say hello, meet some of the voices behind the radio, and enjoy a great evening with your local first responders! 💙🚓📡🚒🚑
See you there, Belchertown!� #911
Belchertown Police Department
Belchertown Fire Department

07/26/2026

We were pleased to see the recent recognition of the other first responders and YMCA employee who played critical roles in saving Tom Garvey’s life. Their actions that day were outstanding.

One group that often goes unmentioned in these stories is the 911 telecommunicators who answered the initial call and began providing life-saving instructions before any unit arrived on scene. Those dispatchers are a vital link in the chain of survival, and their work that day — and every day — deserves acknowledgment.

The men and women of the Wilbraham Regional Emergency Communications Center do not seek recognition. Their focus remains on the communities they serve: Wilbraham, Hampden, Belchertown, and the surrounding areas. Quietly, professionally, and around the clock, they coordinate the response that gives patients their best chance.

To the dispatchers who handled that call, and to every telecommunicator who answers when someone needs help — thank you. Your work matters.

Anthony Gentile Jr
- Regional Communications Director
Wilbraham Police Department
Wilbraham Fire Department
Massachusetts State 911

07/15/2026

Come join our growing team for a rewarding career and important part of Public Safety!🚓🚒🚑📡📞☎️
www.wilbraham-ma.gov/jobs
Massachusetts State 911
Belchertown Police Department
Belchertown Fire Department
Hampden Police Department
Hampden Fire Department
Wilbraham Police Department
Wilbraham Fire Department
Action Ambulance Service Inc.

07/06/2026

UPDATE: 07/06/2026 @ 4:45pm: This issue has been resolved and all non-emergency phone lines have been restored.

🚨Hampden Residents🚨

While Hampden PD is working to resolve the phone issue with Verizon, please dial us directly at 413-596-9771 or 413-596-3837 (ext. 0) for any NON-Emergency calls!

As always, dial 911 for emergencies ☎️

⚠️ Update at 441PM - our business lines are now up and running. Thank you for your patience. ⚠️

Our business lines are currently offline and we are working with our carrier to rectify the issue and get them back up and running as soon as possible. In the meantime, please call 413-596-9771. This is a direct business line number to our Dispatch center in Wilbraham.

07/03/2026

Wilbraham Regional Emergency Communications Center 4th of July PSA 🎆🇺🇸

“Hey Wilbraham, Hampden, Belchertown & all our coverage area patriots!

It’s the 4th of July — time to light up the sky, grill like champions, and celebrate the birthday of the greatest country on Earth.
But please, for the love of all that is red, white, and blue… don’t make us declare independence from your bad decisions.

• Fireworks going off? Awesome. Your neighbor’s trash can on fire because you launched one from the deck? Not awesome. We will know. We always know.

• That ‘harmless’ bottle rocket that just took out Aunt Karen’s prize-winning begonias? Yeah, she’s on the phone with us right now.

• If your BBQ grill starts speaking in tongues and shooting flames higher than the fireworks… maybe don’t call it ‘just a little flare-up.’

Stay safe, stay legal (you know the rules), keep the volume on your patriotism at ‘fun’ and not ‘neighbor lawsuit,’ and remember: we’re here 24/7 so you can enjoy the boom without becoming the story on tomorrow’s scanner.

Have a blast… responsibly! 🇺🇸🎇

— Your friends at WRECC (the ones who get the ‘Is that fireworks or gunshots?’ calls)

06/04/2026

We are proud to continue to sponsor 3 of our own team members to the Massachusetts TERT. We are committed to supporting operational readiness in emergency communications and supporting our public safety partners throughout the Commonwealth. All 3 of our task force members participated in deployments this past year. Those deployments included:

Deputy Director Danek | West Asst Team Lead
Deployment to Sterling Public Safety on May 30th, 2026

Regional Dispatcher & CTO Murphy | West Team
Deployment to Uxbridge Public Safety on Jan 19th, 2026

Part Time Regional Dispatcher Squires | West Team
Deployment to Acton Public Safety on Jan 30th, 2026

Massachusetts TERT
MCSA - Massachusetts Communications Supervisors Association
Massachusetts State 911

05/25/2026

Today, we pause to honor and remember the brave men and women of our Armed Forces who made the ultimate sacrifice in defense of our nation. Their courage, dedication, and selflessness allow us to live in freedom and safety.

As your local emergency communications professionals, we are proud to serve the Belchertown, Hampden and Wilbraham communities every day — just as so many of our veterans and active duty service members have served our country. We will never forget.

To all Gold Star families, veterans, and those currently serving: thank you. Your sacrifice and service are deeply appreciated.

May we always remember. 🇺🇸
�

05/19/2026

🚨Happening Now🚨

The Wilbraham Fire Department, Hampden Fire Department and Action Ambulance Service Inc. are assisting the Monson Fire Department with a dwelling fire on Lower Hampden Rd. Hampden Police Department is assisting with traffic. The roadway will remain closed for an undetermined amount of time.

05/01/2026

🚨Happening Now🚨

Wilbraham Fire Department and the Hampden Fire Department are assisting the East Longmeadow Fire Department with a dwelling fire.