Cape Fear Public Utility Authority

Cape Fear Public Utility Authority CFPUA is the water and wastewater provider for most of New Hanover County, NC, and is committed to stewardship, sustainability and service.

Operating as usual

11/12/2020

Are you passionate about environmental policy and tackling climate change?

Check out this internship opportunity with CFPUA's Public & Environmental Policy Department πŸ‘‡

https://www.instagram.com/p/CHdxNX_HZMd/

CFPUA's Public & Environmental Policy Department is looking for an intern for the spring 2021 semester! If you know anyo...
11/11/2020

CFPUA's Public & Environmental Policy Department is looking for an intern for the spring 2021 semester! If you know anyone who is passionate about climate change and interested in helping create a more resilient community, please share this with them! Here is a link to the flyer: http://ow.ly/fmB650Ci67Y.

We’re proud to count 40 veterans and reservists among our staff β€” roughly 1 out of every 8 CFPUA employees. Representing...
11/11/2020

We’re proud to count 40 veterans and reservists among our staff β€” roughly 1 out of every 8 CFPUA employees.

Representing every branch of the military, these CFPUA team members serve their country and their SENC community. Today and every day, we thank you for your service πŸ‡ΊπŸ‡Έ
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#veteransday #veterans #thankaveteran #wilmingtonnc #ilm #waterutility #watertreatment #utility

Reminder, we are closed today for Veterans Day πŸ‡ΊπŸ‡ΈCustomers can still manage their accounts online, or by phone via the I...
11/11/2020

Reminder, we are closed today for Veterans Day πŸ‡ΊπŸ‡Έ

Customers can still manage their accounts online, or by phone via the Interactive Voice-Response system.

🚧 UPDATE 🚧 Due to inclement weather, manhole replacement work and lane closures at South 5th Avenue and Dawson Street ha...
11/10/2020

🚧 UPDATE 🚧 Due to inclement weather, manhole replacement work and lane closures at South 5th Avenue and Dawson Street have been rescheduled to begin next Wednesday.

More here: https://www.cfpua.org/CivicAlerts.aspx?AID=1217

We're in for a wet week, Wilmington 🌧️ Here's a look at forecasted rainfall through Friday, via US National Weather Serv...
11/10/2020

We're in for a wet week, Wilmington 🌧️ Here's a look at forecasted rainfall through Friday, via US National Weather Service Wilmington NC.

Remember, your yard needs just an inch of water per week. Skip watering the lawn and garden this week, and make sure irrigation systems are OFF πŸš«πŸ’§

Our offices will be closed Wednesday in observance of Veterans Day.To report a water or sewer emergency during the holid...
11/09/2020

Our offices will be closed Wednesday in observance of Veterans Day.

To report a water or sewer emergency during the holiday, call CFPUA’s emergency hotline at (910) 332-6565. https://www.cfpua.org/CivicAlerts.aspx?AID=1219

11/06/2020

Did you know CFPUA maintains more than 1,000 miles of sewer mains in our service area? πŸ“ΈπŸ’§

Among our many sewer projects this year was cleaning and lining 7,000 feet of mains near Burnt Mill Creek:
instagram.com/p/CHQNRNWhrqU/

Today’s #throwbackthursday takes us to July 1, 2008 β€” the first day of CFPUA πŸŽ‚New Hanover County Government, NC and City...
11/05/2020

Today’s #throwbackthursday takes us to July 1, 2008 β€” the first day of CFPUA πŸŽ‚

New Hanover County Government, NC and City of Wilmington, NC Government leaders cut the ribbon on the new organization, which brought county and city water and sewer services together under a single entity. A lot has changed in these 12+ years, but not our commitment to stewardship, sustainability, and service.
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#water #watertreatment #wastewatertreatment #utility #waterworks #essentialworkers #wilmingtonnc #ilm #tbtπŸ”™πŸ“Έ

ICYMI: At the start of 2021, CFPUA will resume late fees for residential customers. Need help catching up on your utilit...
11/02/2020

ICYMI: At the start of 2021, CFPUA will resume late fees for residential customers.

Need help catching up on your utility bills? This month's Water Works customer newsletter covers a new state program offering financial assistance. Learn more here πŸ‘‰ http://ow.ly/FEtB50C93tF

Happy Halloween from your Cape Fear Public Utility Authority! Stay safe, stay spooky, and stay hydrated πŸŽƒπŸ‘»πŸ’§....#happyhal...
10/31/2020

Happy Halloween from your Cape Fear Public Utility Authority! Stay safe, stay spooky, and stay hydrated πŸŽƒπŸ‘»πŸ’§
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#happyhalloween #halloween #ilm #wilmingtonnc #watertreatment #utility #waterutility #waterworks

The latest Water Works customer newsletter is live! πŸ“° In October's edition, learn about:πŸ’΅ Financial aid for NC utility c...
10/29/2020

The latest Water Works customer newsletter is live! πŸ“° In October's edition, learn about:
πŸ’΅ Financial aid for NC utility customers
πŸ’» A new way to pay your CFPUA bill
πŸ—οΈ How CFPUA is being recognized for innovative construction

Check it out here: https://www.cfpua.org/784/Water-Works-CFPUAs-Customer-Newsletter

On Saturday, crews stopped a sewer overflow in Ogden caused by a blockage. The culprit: congealed grease, wipes, and rag...
10/27/2020

On Saturday, crews stopped a sewer overflow in Ogden caused by a blockage. The culprit: congealed grease, wipes, and rags.

Want to help prevent spills? Properly dispose of cooking oil and never flush anything other than toilet paper 🚫🚽

More here πŸ‘‰ https://www.cfpua.org/CivicAlerts.aspx?AID=1215

Today from 10 to 2, visit any of these locations for New Hanover Regional Medical Center's Medication Disposal event πŸ‘‡ T...
10/24/2020

Today from 10 to 2, visit any of these locations for New Hanover Regional Medical Center's Medication Disposal event πŸ‘‡ This drive-thru event includes contactless drop-off for expired or unused medications, syringes, and E-cigarettes

Remember: NEVER flush these products down the toilet πŸš«πŸš½πŸ’Š

"Professionally, at 40, I hope I am still helping communities plan for climate change in some capacity, because that fee...
10/23/2020
40 Under 40: Lindsey Hallock

"Professionally, at 40, I hope I am still helping communities plan for climate change in some capacity, because that feels very important to me right now."

Did you catch CFPUA's Public and Environmental Policy Director Lindsey Hallock in the StarNews' 40 Under 40?

Check out her feature πŸ‘‡

The 40 Under 40 Award is presented by StarNews Media and the Wilmington Chamber of Commerce. The purpose of the award is to recognize young professionals who are doing great things in our community.

Staff was honored to learn that CFPUA has been named "Owner of the Year" by the Southeast Chapter of the Design-Build In...
10/21/2020

Staff was honored to learn that CFPUA has been named "Owner of the Year" by the Southeast Chapter of the Design-Build Institute of America!

This award joins another recognition for our Southside Wastewater Plant Rehabilitation Project. More here πŸ‘‰
https://www.cfpua.org/CivicAlerts.aspx?AID=1212

10/20/2020

There’s a new way to pay your CFPUA bill!

Coming in-person to 235 Government Center Drive? Use our no-contact Quick Pay kiosk to pay with a card, check, or cash πŸ‘©β€πŸ’ΌπŸ’³πŸ’»

Need to dispose of old medications or syringes? DON'T flush them πŸš«πŸš½πŸ’ŠDrop expired or unused medications at any of these l...
10/19/2020

Need to dispose of old medications or syringes? DON'T flush them πŸš«πŸš½πŸ’Š

Drop expired or unused medications at any of these locations Saturday for safe, secure disposal πŸ‘‡

Our teams in the field remember to #GetBehindtheMask 😷, even during emergency water system repairs like this recent one ...
10/17/2020

Our teams in the field remember to #GetBehindtheMask 😷, even during emergency water system repairs like this recent one in Kings Grant.

We're thankful for all our Distribution and Construction staff does to keep water flowing -- and to protect coworkers and customers.

10/16/2020

Due to #COVID, we've had to temporarily halt tours at CFPUA facilities. But you can still peek behind the scenes by following us on Instagram!

πŸ‘‰www.instagram.com/cfpua_ilmπŸ‘ˆ

There you'll find news, conservation tips, and extras like this drone shot from our Sweeney Plant πŸŽ₯

Early voting starts right now in New Hanover County! πŸ—³οΈInterested in voting early? Check the locations and times listed ...
10/15/2020

Early voting starts right now in New Hanover County! πŸ—³οΈ

Interested in voting early? Check the locations and times listed below, via the NHC Board of Elections πŸ‘‡

ICYMI: Yesterday, the NC Department of Justice and Attorney General's Office announced a lawsuit against Chemours and Du...
10/14/2020
NC attorney general sues DuPont, Chemours over PFAS contamination

ICYMI: Yesterday, the NC Department of Justice and Attorney General's Office announced a lawsuit against Chemours and DuPont over #PFAS contamination. CFPUA applauds continued, diligent efforts by the State to hold PFAS dischargers accountable.

Read our comments in WECT News' story: https://www.wect.com/2020/10/13/nc-attorney-general-sues-dupont-chemours-over-pfas-contamination/

The lawsuit joins other litigation already pending against the companies.

Still need your flu shot? Check out this great free opportunity from New Hanover County Government, NC - no appointment,...
10/13/2020

Still need your flu shot? Check out this great free opportunity from New Hanover County Government, NC - no appointment, insurance, ID, or proof of residency required!

The β€œFlu Thru” is a free drive-through flu vaccination event and a medication disposal location, to be held on Saturday, October 24 from 10 am -2pm. No appointment, insurance, ID or proof of residency required. Interpreters will be available. Read more: https://bit.ly/33RMyqc

MEETING REMINDER: Tomorrow's meeting of the CFPUA Board will again be held at the Wilmington Convention Center to allow ...
10/13/2020

MEETING REMINDER: Tomorrow's meeting of the CFPUA Board will again be held at the Wilmington Convention Center to allow safe social distancing.

As always, find agendas and meeting materials here
πŸ‘‰ http://cfpua.iqm2.com/Citizens/Default.aspx

13 years running! πŸŽ‰This month, CFPUA's Sweeney Plant was one of 55 water treatment plants to receive the NC Area Wide Op...
10/10/2020

13 years running! πŸŽ‰

This month, CFPUA's Sweeney Plant was one of 55 water treatment plants to receive the NC Area Wide Optimization Award. Sweeney has won each year since CFPUA was formed in 2007.

Congrats to Sweeney's hardworking staff!

More at http://ow.ly/T5qc50BOFMi

There's still time to register to vote in the 2020 General Election, but you have to act today! Visit https://www.ncsbe....
10/09/2020

There's still time to register to vote in the 2020 General Election, but you have to act today! Visit https://www.ncsbe.gov/registering for more info:

Today, Friday, October 9, is the NC Voter Registration Deadline for the 2020 General Election!

If you miss the deadline don't fret, you can still register to vote and vote same day during the One-Stop Early Voting period, October 15- 31! You can find more information at: https://www.ncsbe.gov/registering

It’s N.C. Resiliency Week β›ˆπŸ’¨πŸš§, recognizing efforts to prepare for major storms and the impacts of #climatechange. We’re ...
10/09/2020

It’s N.C. Resiliency Week β›ˆπŸ’¨πŸš§, recognizing efforts to prepare for major storms and the impacts of #climatechange. We’re highlighting a handful of the many projects we’ve completed to make CFPUA more resilient.

Check out our progress πŸ‘‡

Staff was honored to accept the award today for Best Water/Wastewater Facility Under $25 Million from the Design-Build I...
10/08/2020

Staff was honored to accept the award today for Best Water/Wastewater Facility Under $25 Million from the Design-Build Institute of America's Southeast Chapter!

The prize recognized our Southside Wastewater Treatment Plant Rehabilitation Project, completed in 2019. Congratulations to Crowder Construction, Hazen and Sawyer, our engineering and wastewater treatment staff, and all who made this possible.

Learn more πŸ‘‰ http://ow.ly/EfDg50BNtSQ

It's #CustomerServiceWeek, and we want to recognize the many CS Reps, billing staff, meter readers, and more working eve...
10/06/2020

It's #CustomerServiceWeek, and we want to recognize the many CS Reps, billing staff, meter readers, and more working every day for CFPUA's customers.

Thanks for all you've done this year to meet the challenge of #COVID and serve our community!

#CSWeek #DreamTeam

Address

235 Government Center Drive
Wilmington, NC
28403

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

(910) 332-6550

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Comments

Is there boil water advisory for NH C ?
I would love it if the lids on her cans would be closed every single time after they've been dumped. Especially on rainy days. I don't know why this continues to happen but it's happened enough that I've decided to write you a comment about it
Would you like to see my online account status that shows "Shutoff/Non-Pay"... and "Amount Past Due: $0.00"...???? Complete and total incompetence, at best. Leaning more towards criminal.
Has to be one of the poorest run, most mis-managed Utility companies I have ever encountered.
Is there a water outage in Monkey Junction