06/21/2026
🎯Support That Keeps HELOC Loans Moving.
A digital HELOC experience should make the process easier — not leave borrowers and MLOs searching for answers when questions come up. That’s why HELIX was built with best-in-class real-time support designed to keep loans moving forward.
With REMN, both MLOs and borrowers have access to live chat support directly inside the platform, making it easy to get quick answers, guidance, and updates throughout the application process.
Whether it’s a simple question or a more complex scenario, our team is there to help every step of the way. And when borrowers need additional assistance, HELIX goes even further with real-time screen sharing support.
If a borrower is unsure where to click, what document to upload, or how to complete the next step, our support team can securely guide them through the process live — helping eliminate confusion, reduce delays, and keep the application moving toward funding.
Because technology works best when it's backed by people who are ready to help.
With HELIX, brokers can offer:
✔ Live chat support for both MLOs and borrowers
✔ Real-time screen sharing assistance
✔ Faster issue resolution
✔ Transparency throughout the process
✔ A dedicated REMN team from application to funding
We’re committed to delivering a smoother HELOC experience — with the technology borrowers expect and the support MLOs can rely on.
👉 BOOK A HELIX DEMO → Reach out to your Account Executive to learn more about HELIX.
— The REMN Team
REMN Wholesale
NMLS ID #6521
www.remnwholesale.com
