City of Worcester 311

City of Worcester 311 Worcester 311 is your one-stop resource for all non-emergency questions and information. Comments not related to the original topic
b. Threats
f. Solicitation
h.

This site is monitored daily, Monday -Friday 7:30am -5:00pm by the DPW&P Customer Service Center. This social media account is not the appropriate channel to report issues or to file a complaint. Please contact Customer Service directly at (508) 929-1300, email: [email protected], or chat online at www.worcesterma.gov/dpw

Comments containing, but not limited to, any of the following inappropri

ate forms of content shall not be permitted on the City of Worcester social media sites and are subject to removal:

a. Profane, obscene, violent or pornographic content and/or language
c. Content that promotes discrimination on the basis of race, creed, color, religion, age, gender, sexual orientation, or national origin
d. Defamatory or personal attacks
e. Comments relative to political campaigns
g. Violations of any federal, state or local law
i. Illegal activity

Please be advised the Central Massachusetts Mosquito Control Project will be re-treating a trap site where West Nile Vir...
08/26/2026

Please be advised the Central Massachusetts Mosquito Control Project will be re-treating a trap site where West Nile Virus was detected in mosquitoes again. Truck mounted spraying is expected to be conducted only within Rural Cemetery (180 Grove St.) tomorrow, Thursday Aug. 27 after it closes.

Please be advised that buildings around the city may be experiencing discolored water this afternoon due to minor damage...
08/25/2026

Please be advised that buildings around the city may be experiencing discolored water this afternoon due to minor damage to two water mains.

Repairs are currently underway, and water is expected to return to normal this evening.

Have you seen a spotted lanternfly? The city has received an uptick of reports and encourages all residents to report an...
08/24/2026

Have you seen a spotted lanternfly?

The city has received an uptick of reports and encourages all residents to report any sightings to: massnrc.org/pests/slfreport.aspx

08/21/2026

We are hiring!

The City of Worcester is seeking applicants for a Customer Service Representative position for the City of Worcester 311 Customer Service Center in the Department of Emergency Communications & Management.

Learn more and apply: worcesterma.gov/jobs

The Yard Waste Drop-Off site located at 300 Chandler Street will be closed on Saturday, August 15, for an event. The 106...
08/13/2026

The Yard Waste Drop-Off site located at 300 Chandler Street will be closed on Saturday, August 15, for an event.

The 1065 Millbury Street and 299 Clark Street Drop-Off sites will be open, and residents are asked to bring their yard waste to these locations.

The next Household Hazardous Waste Day is Wednesday, September 2, from 9 a.m. - 12 p.m. at the Residential Drop-off Cent...
08/13/2026

The next Household Hazardous Waste Day is Wednesday, September 2, from 9 a.m. - 12 p.m. at the Residential Drop-off Center at 1065 Millbury Street.

Residents are required to schedule an appointment, to book an appointment visit: tinyurl.com/HHWD25

A portion of Route 5’s Friday trash collection was unable to be completed. Crews will resume collection on Saturday, Aug...
08/07/2026

A portion of Route 5’s Friday trash collection was unable to be completed. Crews will resume collection on Saturday, August 8.

Please see a map of Route 5 below.

For questions, please call 311 or email [email protected].

07/22/2026

Address

455 Main Street
Worcester, MA
01608

Opening Hours

Monday 7:30am - 5pm
Tuesday 7:30am - 5pm
Wednesday 7:30am - 5pm
Thursday 7:30am - 5pm
Friday 7:30am - 5pm

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