We value open conversation and encourage residents to engage with us and with one another in a respectful way. When we’re online
• Monday to Friday: 07:30 – 16:00
• Weekends & Public Holidays: 12:00 – 14:00
Outside of these hours, please visit:
👉 http://bit.ly/CCT_Contact
Respectful engagement
Freedom of expression is important to us, but we ask that everyone engaging on this page treats others
with respect and courtesy. We will not tolerate:
• Abusive or offensive language
• Personal attacks or harassment
• Cyberbullying
• Racism, xenophobia, sexism, homophobia, or religious intolerance or discrimination based on religion or belief
• Sexually explicit content
• Hate speech of any kind
• Spam or repeated irrelevant posts
Content moderation
The City reserves the right, at its sole discretion, to remove any content that is:
• Unlawful or threatening
• Offensive, obscene or defamatory
• Prejudicial to active legal proceedings or in contempt of court
• In breach of confidentiality or copyright
• Otherwise inappropriate for this platform
Users who repeatedly contravene these guidelines may be blocked from the page. Views and opinions
The City of Cape Town does not endorse opinions expressed by members of this page and cannot actively monitor every post or comment. Service requests
For logging service requests, please use the official channel:
👉 https://www.capetown.gov.za/en/ServiceRequests/Pages/default.aspx
Additional information
• SMS line terms and conditions: https://waspa.org.za/coc/14-1/
Thank you for helping us keep this space constructive, informative and respectful for everyone.
