South African Military Ombud

South African Military Ombud To provide an independent & impartial resolution of complaints from the SANDF & members of the Public The Office functions independently from the SANDF.

The Office of the Military Ombud was established in 2012 in terms of the Military Ombud Act 4 of 2012 to investigate complaints by members, former members which may be represented in lodging a complaint as well as family member(s) on behalf of a member of the SANDF, in respect of their conditions of service. Members of the public may also lodge a complaint regarding the official conduct of a member of the SANDF.

The Office has concluded its outreach programme for uniformed members of the South African National Defence Force (SANDF...
03/09/2026

The Office has concluded its outreach programme for uniformed members of the South African National Defence Force (SANDF) in the North West. As part of the programme, the Office visited all SANDF bases in the province to educate and inform soldiers about the procedures to follow when lodging a complaint.

Uniformed members may lodge complaints relating to their conditions of service like unfair dismissal, promotion, tools of trade and amongst others.

Engaging, Listening, Strengthening Trust. Today, the Office of the Military Ombud visited 10 SAI Bn. where it delivered ...
02/09/2026

Engaging, Listening, Strengthening Trust. Today, the Office of the Military Ombud visited 10 SAI Bn. where it delivered an informative presentation as part of its Outreach Programme.

The Office of the Military Ombud hit the grounds of J Tac HQ in North West today.As part of its ongoing outreach program...
01/09/2026

The Office of the Military Ombud hit the grounds of J Tac HQ in North West today.

As part of its ongoing outreach programme, the Office engaged with the military aiming to strengthen awareness by fostering meaningful dialogue and reinforcing its commitment to accessible and impartial service.

Members of the public in Brits, North West, have today learned about the establishment of an office dedicated to assisti...
31/08/2026

Members of the public in Brits, North West, have today learned about the establishment of an office dedicated to assisting them in lodging complaints regarding the conduct of uniformed members of the South African National Defence Force (SANDF) while on duty. The Office will also visit areas like Mogwase, Bapong and Tlhatlhaganyane in an effort to create awareness about its mandate.

The Military Ombud Outreach Team informed uniformed members of the School of Artillery in Klipdrift that the Military Om...
28/08/2026

The Military Ombud Outreach Team informed uniformed members of the School of Artillery in Klipdrift that the Military Ombud has the power to summon any person to appear before him and provide information that may have a bearing on a complaint.

The Military Ombud Outreach Team conducted presentations for members of 1 Tactical Intelligence Regiment, Military Polic...
27/08/2026

The Military Ombud Outreach Team conducted presentations for members of 1 Tactical Intelligence Regiment, Military Police Potchefstroom, and LEGSATO. During these presentations, members were informed about the prescribed time-frames for lodging complaints with the Office.

Soldiers at 4 Artillery Regiment in Potchefstroom were informed that the mandate of the Military Ombud also extends to a...
26/08/2026

Soldiers at 4 Artillery Regiment in Potchefstroom were informed that the mandate of the Military Ombud also extends to assisting members of the public who wish to lodge complaints about the conduct of SANDF members while in uniform, like use of excessive force.

The Military Ombud Outreach Programme visited members of the School of Tactical Intelligence HQ in Potchefstroom, where ...
25/08/2026

The Military Ombud Outreach Programme visited members of the School of Tactical Intelligence HQ in Potchefstroom, where they explained the process of handling complaints from current serving members regarding their conditions of service as prescribed by the Defence Act of 2006.

The engagement is aimed at educating members on the role of the Military Ombud, the complaints process, and the procedures to be followed when lodging complaints in relation to their conditions of service like promotion, unfair dismissal, courses, benefits amongst others.

Regiment De La Rey in Potchefstroom is among the Reserve Force units that received a presentation from the Office as par...
24/08/2026

Regiment De La Rey in Potchefstroom is among the Reserve Force units that received a presentation from the Office as part of its efforts to raise awareness about its existence and mandate.

24/08/2026

The Office of the Military Ombud concluded its public awareness activations in various parts of Cape Town, with engagements held today at Delft Taxi Rank and Junxion Mall in Philippi. Appreciation is extended to the Western Cape Local Government Community Development Workers, Community Policing Forums, and volunteers for coming out in numbers to support the activations and help raise awareness about the role and mandate of the Office. The support and participation of these stakeholders contributed to the successful implementation of the public awareness programme.

Address

Eco Origin Office Park, Block C4 349 Witch-Hazel Avenue, 0144
Centurion
0046

Opening Hours

Monday 07:45 - 16:15
Tuesday 07:45 - 16:15
Wednesday 07:45 - 16:15
Thursday 07:45 - 16:15
Friday 07:45 - 16:15

Telephone

+27126763800

Website

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