27/07/2026
ZAMRA ENGAGES STAKHOLDERS TO REVIEW GUIDELINES ON ESTABLISHMENT OF PHARMACEUTICAL WHOLESALE, RETAIL
PHARMACY AND HEALTH SHOP BUSINESSES IN ZAMBIA
The Zambia Medicines Regulatory Authority (ZAMRA) convened a stakeholder consultative meeting from 20th to 24th July 2026 at M’kango Golf View Hotel to review the Guidelines on the Establishment of Wholesale, Retail and Health Shop Businesses in Zambia.
The meeting formed part of ZAMRA’s continued efforts to strengthen the regulatory framework governing the pharmaceutical supply chain and to ensure that the guidelines remain responsive to current sector needs.
The meeting brought together representatives from Government institutions, industry associations, professional bodies and other key stakeholders involved in the regulation, operation and oversight of wholesale, retail and health shop businesses.
Participants shared practical experiences from the implementation of the existing guidelines and highlighted areas requiring clarification, improvement or further alignment with regulatory expectations.
During the discussions, stakeholders considered a range of issues affecting the establishment and operation of regulated businesses, including licensing requirements, compliance obligations, premises standards, storage conditions, supervision, record keeping and inspection processes.
The deliberations provided an opportunity to identify practical challenges faced by operators while also reinforcing the importance of maintaining standards that protect public health.
The consultation also focused on improving access to quality-assured medicines and health products, particularly within communities served by retail pharmacies and health shops.
Stakeholders emphasized the need for clear, practical and enforceable guidelines that promote responsible business practices, support fair participation in the sector, and reduce risks associated with poor handling, inappropriate storage or non-compliant operations.
Key recommendations arising from the consultations will guide the revision of the guidelines to make them more comprehensive, practical and aligned with current regulatory priorities.
The revised guidelines are expected to strengthen compliance, improve service delivery, and support sustainable growth within the wholesale, retail and health shop sectors.