The COVID-19 pandemic has had an adverse impact on urban local authorities in Zimbabwe. Local authorities have made the most out of social media and other media technologies in relaying their messages on COVID-19 awareness. Local authorities’ health focal persons have also been roped in to help in educating people on COVID-19. With financial support from the EU, GIZ, the Chinese embassy and the Devolution funds from the government of Zimbabwe, local authorities nationwide have managed to carry out different activities which include the rehabilitation of their road networks, water and sewer delivery infrastructure. Isolation centers have also been established and refurbished and rapid response teams have been put in place nationwide. During this period demand for services has increased yet during the same period the majority of rate payers have not been paying their bills. Councils are therefore urging the citizens to pay up their bills to ensure uninterrupted service delivery.