The City of Harare

The City of Harare Harare to achieve a WORLD CLASS CITY STATUS by 2025. City of Harare is ordinarily run by 46 elected Councillors including an elected Non-Executive Mayor and Deputy Mayor.
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The 46 Councillors represent the residents of the wards in which they are elected at policy level. City Of Harare provides local government services such as education, health, recreation, housing, water and sanitation, fire and ambulance, road construction and maintenance, burial and cremation services among others through its departments which are headed by Directors. All the Directors report to the Town Clerk.

The 46 Councillors represent the residents of the wards in which they are elected at policy level. City Of Harare provides local government services such as education, health, recreation, housing, water and sanitation, fire and ambulance, road construction and maintenance, burial and cremation services among others through its departments which are headed by Directors. All the Directors report to the Town Clerk.

Operating as usual

Refuse collection schedule from 16 - 21 August 2021.
16/08/2021

Refuse collection schedule from 16 - 21 August 2021.

We regret to inform our ratepayers that due to a system upgrade which started yesterday and could not be be completed, w...
14/08/2021

We regret to inform our ratepayers that due to a system upgrade which started yesterday and could not be be completed, we are unable to open our banking halls for rates payments and other services. However our online platforms are still open.
Pay via ecocas *151*2*1*26672*amount* acc number#

Or pay by bank transfer to CABS borrowdale branch 1003655211
Send your pops to [email protected]

We regret to inform our ratepayers that due to a system upgrade which started yesterday and could not be be completed, we are unable to open our banking halls for rates payments and other services. However our online platforms are still open.
Pay via ecocas *151*2*1*26672*amount* acc number#

Or pay by bank transfer to CABS borrowdale branch 1003655211
Send your pops to [email protected]

08/08/2021
Councils loose critical staff

Urban Councils of Zimbabwe President Cllr Josiah Makombe says the #Covid19 pandemic is hitting hard on local authorities.

06/08/2021

Week ending 6 August 2021 news bulletin

Photos from The City of Harare's post
06/08/2021

Photos from The City of Harare's post

Council, Government lab carry out studyStaff ReporterHarare Water Quality Division has partnered the National Microbiolo...
06/08/2021

Council, Government lab carry out study
Staff Reporter
Harare Water Quality Division has partnered the National Microbiological Reference Laboratory to do a study on antimicrobial resistant pathogens in Harare wastewater.
The study targets Salmonella typhi.
Identifying antimicrobial resistance pathogens is of very high medical importance as it enables the pharmaceutical industry to develop effective antimicrobials against all the pathogenic microorganisms found in the environment.
In an interview City Microbiologist Gladys Manyembere confirmed targetting Salmonella typhi. The study will deal with other pathogens of public health importance that might come out in the project.
“We are going to bring out more information on Salmonella species that we isolate from our waste water reservoirs. It is very critical to check on the antimicrobial resistance pathogens that maybe found in our aquatic environments because that is where all the waste goes to,” she said.
“We are going to utilise the results that we get from this project to contribute to the medical field particularly the pharmaceutical industry for them to develop antimicrobials that are effective to circulating pathogenic organisms that we going to find in the environment.
“This is more of a pro-active action rather than a reactive action so that we would reduce the time that is required to do an analysis in the lab using results from patients that would have been admitted in hospital. This will reduce the time of producing antibiotics when we have outbreaks,” she said.
Ms Manyembere said the study was not only local but international as the city will get international recognition as Harare Water Quality Assurance Laboratory.
She said the recognition will augur well with the city’s dream of achieving A World Class City Status.
“For the study we also got the benefit of capacitation of our laboratory. We received equipment from the National Microbiological Reference Laboratory which include desktops, glassware and other consumables worth over US$20 000.
“This collaboration comes with training so we are going to improve on our testing and competency”.

Council, Government lab carry out study
Staff Reporter
Harare Water Quality Division has partnered the National Microbiological Reference Laboratory to do a study on antimicrobial resistant pathogens in Harare wastewater.
The study targets Salmonella typhi.
Identifying antimicrobial resistance pathogens is of very high medical importance as it enables the pharmaceutical industry to develop effective antimicrobials against all the pathogenic microorganisms found in the environment.
In an interview City Microbiologist Gladys Manyembere confirmed targetting Salmonella typhi. The study will deal with other pathogens of public health importance that might come out in the project.
“We are going to bring out more information on Salmonella species that we isolate from our waste water reservoirs. It is very critical to check on the antimicrobial resistance pathogens that maybe found in our aquatic environments because that is where all the waste goes to,” she said.
“We are going to utilise the results that we get from this project to contribute to the medical field particularly the pharmaceutical industry for them to develop antimicrobials that are effective to circulating pathogenic organisms that we going to find in the environment.
“This is more of a pro-active action rather than a reactive action so that we would reduce the time that is required to do an analysis in the lab using results from patients that would have been admitted in hospital. This will reduce the time of producing antibiotics when we have outbreaks,” she said.
Ms Manyembere said the study was not only local but international as the city will get international recognition as Harare Water Quality Assurance Laboratory.
She said the recognition will augur well with the city’s dream of achieving A World Class City Status.
“For the study we also got the benefit of capacitation of our laboratory. We received equipment from the National Microbiological Reference Laboratory which include desktops, glassware and other consumables worth over US$20 000.
“This collaboration comes with training so we are going to improve on our testing and competency”.

06/08/2021
Refuse Collection Schedule 2 to 7 August 2021
02/08/2021

Refuse Collection Schedule 2 to 7 August 2021

30/07/2021

46th Community, Budiriro 1 leadership speaks on sewer problems in their area mainly caused by sand. An average of 21 tonnes of sand is removed daily from Firle WastewaterTreatment Plant.

28/07/2021
25/07/2021
News Bulletin

Sunshine news bulletin for the week ending 23 July 2021.

Refuse Collection Schedule 26 to 31 July 2021
23/07/2021

Refuse Collection Schedule 26 to 31 July 2021

Ward 7 residents have petitioned council to target high profile debtors in the ward as part of debt recovery initiative.
23/07/2021

Ward 7 residents have petitioned council to target high profile debtors in the ward as part of debt recovery initiative.

Ward 7 residents have petitioned council to target high profile debtors in the ward as part of debt recovery initiative.

Council to soon convene a stakeholder meeting to receive input on the er****on of boomgates. This follows an overwhelmin...
22/07/2021

Council to soon convene a stakeholder meeting to receive input on the er****on of boomgates. This follows an overwhelming response to the published notice quoted below.

Council to soon convene a stakeholder meeting to receive input on the er****on of boomgates. This follows an overwhelming response to the published notice quoted below.

21/07/2021
Photos from The City of Harare's post
16/07/2021

Photos from The City of Harare's post

Debt collector comingStaff ReporterCouncil is engaging debt collectors for difficult clients.The move will enhance reven...
14/07/2021

Debt collector coming
Staff Reporter
Council is engaging debt collectors for difficult clients.
The move will enhance revenue collection and ensure all service consumers contribute towards service delivery.
Council is owed more that ZWL$8 billion by Government, business and residents.
A recent special council meeting council approved the engagement of debt collectors.
Acting Finance Director Mr Livingstone Churu said only difficult customers will be pursued by debt collectors.
Said Mr Churu “Some clients are influential and non-complaint. Council might not have the necessary power to pursue them,” he said.
He said collection efficiency for the month of April 2021 was at 35 percent and the collection efficiency rate should be increased to further support service delivery issues.
Mr Churu told Council that his department was targeting at least 70 percent collection efficiency.
Council also heard that some ratepayers had not paid anything since 2013 when debts were written off.
“Therefore, Council was losing out due to late payments by clients, hence the longer council took to collect revenue would result in more losses due to the time value of money concept. The Committee enquired whether the use of a debt collector in debt management had assisted in council debt collection.
Mr Churu told council that there would not be a blanket referral of debts for debt collection as committee approval would be sought before referral of defaulters to debt collectors.
Council requested the Mr Churu to ensure that ratepayers’ bills were accurate before referring them to debt collectors.
Following discussion council authorised the engagement of debt collectors for difficult clients to unlock revenue collection.

Debt collector coming
Staff Reporter
Council is engaging debt collectors for difficult clients.
The move will enhance revenue collection and ensure all service consumers contribute towards service delivery.
Council is owed more that ZWL$8 billion by Government, business and residents.
A recent special council meeting council approved the engagement of debt collectors.
Acting Finance Director Mr Livingstone Churu said only difficult customers will be pursued by debt collectors.
Said Mr Churu “Some clients are influential and non-complaint. Council might not have the necessary power to pursue them,” he said.
He said collection efficiency for the month of April 2021 was at 35 percent and the collection efficiency rate should be increased to further support service delivery issues.
Mr Churu told Council that his department was targeting at least 70 percent collection efficiency.
Council also heard that some ratepayers had not paid anything since 2013 when debts were written off.
“Therefore, Council was losing out due to late payments by clients, hence the longer council took to collect revenue would result in more losses due to the time value of money concept. The Committee enquired whether the use of a debt collector in debt management had assisted in council debt collection.
Mr Churu told council that there would not be a blanket referral of debts for debt collection as committee approval would be sought before referral of defaulters to debt collectors.
Council requested the Mr Churu to ensure that ratepayers’ bills were accurate before referring them to debt collectors.
Following discussion council authorised the engagement of debt collectors for difficult clients to unlock revenue collection.

13/07/2021
News Bulletin

Sunshine News Bulletin for the week ending 02 July 2021.

13/07/2021
News Bulletin

Sunshine News Bulletin for the week ending 09 July 2021.

Refuse collection schedule.
12/07/2021

Refuse collection schedule.

City of Harare Covid-19 vaccination Centres#MaskupSanitise #HarareGetVaccinated
08/07/2021

City of Harare Covid-19 vaccination Centres
#MaskupSanitise #HarareGetVaccinated

City of Harare Covid-19 vaccination Centres
#MaskupSanitise #HarareGetVaccinated

Acting Mayor  Clr Musarurwa Mutizwa and Acting town clerk Phakamile Moyo receive 200 litres of hand sanitizers donated t...
07/07/2021

Acting Mayor Clr Musarurwa Mutizwa and Acting town clerk Phakamile Moyo receive 200 litres of hand sanitizers donated to the city by Agricura, a division of TSL Zimbabwe.
Presenting the donation is Agricura's Operations Manager Mr Musekiwa Peter Masundire and Marketing Officer Chiedzo Kanjanda.

05/07/2021

Address

Jason Moyo/Julius Nyerere, Town House Harare
Harare
+263

General information

As Zimbabwe's largest or capital city, Harare is therefore the country's administrative, commercial, and communications centre. The city is set on a high-lying plateau, above the sweltering river lowlands of the Zambezi in the north and the Limpopo River in the south. It is a trade centre for to***co, maize, cotton, and citrus fruits. Manufactures include textiles, steel, and chemicals. Harare has one of the most ideal climates in the world and one of the most developed infrastructures in sub Saharan Africa. It is called "Sunshine City" because of its year-round good weather. It has many beautiful parks and gardens. The city is multi-racial and ethnic, making a rich culture of different people and languages. For a greater part of the year the sun shines on Harare from unclouded deep blue skies and the temperature remains pleasantly warm with the altitude of 1,492 metres above sea level which ensures that it remains cooler than most parts of Africa.

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

0478181019

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Comments

CAN YOU DO SOMETHING ABOUT THE WATER SITUATION IN RIDGEVIEW, CAN YOU APPLY THE SAME ENTHUSIASM TO SERVICE DELIVERY LIKE YOU DO WITH HIKING TARIFFS, DO YOU PEOPLE NOT RECOGNIZE THAT THERE IS A PANDEMIC, ????
Traffic lights at the intersection of Samora Machel and Enterprise are not working properly. Traffic light controlling vehicles driving due south along Enterprise has shifted position such that the controlling lights is seen by both traffic along Samora due West as well those along Enterprise. There are near misses as both traffic is face a Green light. An Engineer from the dept was contacted but no response yet this has gone for weeks. A you waiting for an axxdent to to occur before you attend. Its difficult to think that all this long no council official has passed through and seen it.
Hi l would like to know my balance for account num 223007225000006
Water comin from the tap nhai city of hre
Harare Municipality isusu maresidents ekuBudiriro 5 tanzwa nekugara mumadhodhi . Sewage is becoming too much hakuchagarika please . Inga marates tirikubhadhara wani . Please do something kubva pakatanga rainy season .Taaaaaaanzwa!!!! Please do something we are pleading with you
Help
Good morning so wonderful to see that the city has water. Pity there is none at.my house
Theres is a burst pipe on corner of Hudson and Harvard Roads in Ridgeview. Can you send a team to attend to this.
Can you please advise what's happening with the water situation in Ridgeview. Theres been no supply since 31st December 2020. And no communication from you. And I hope you realize there is a covid 19 pandemic at the moment.
Council officials(Traffic) kindly do something on this.Musi wa24 December ndainge ndakapaka corner Jason Moyo naLeopold Takawira parking bay rakatarisana neshop iripo inotengesa maweave .Pakauya matraffic police officers 3 ,2 in uniform one mudzimai ange asina uniform.Vakatarisa parking disc rangu ndokuona riri valid ndokuzotarisa zinara licence disc rangu vakati harisi kunyatsooneka uye rakaexpire ndokubva ndavati riri valid but madocuments anoratidza izvozvo ndange ndisina ipapo.Ndobva vati tokunyorera tickert rokuti failure to display zinara disc ndikati its okey kana zvisingaoneke nyorai.after some minutes vakabva vati hatina tickert book saka you choose kuti woda kutamba xmas usina mota here toiclempa kana kuti wotipa 10USD.Vakabva vati kana usina mari regai tifonere surgent wedu pauye mota yekutakura coz urikuramba kubudisa mari.vacidero ndakabva ndaona mota yekutakura ichiuya ipapo vehicle number AAE7035 ndobva one mupurisa aivemo ati haasi kuda kubhdhara here ndikati aiwa handina kuramba asi vati hatikunyorere tickert tipe mari.Mutraffic police wechikadzi aive muplain ndobva ati uri munhu mukuru woda zvipi saka nokupiwa presure uye kutya kudhonzerwa mota ndakabva ndati ngatichienda pajet painge pane vana vangu vachitenga ndukupei mari yacho 10USD ,ndobva vatoti mota yakutakura ichienda asi vainge vaclempa mota yangu vhiri.ndakazofoneravo sawhira wangu anonzi Mazinyani ndobva auya nemari pajet ndokuvapa ndobva vabvisa clamp.Mukadzi uyu aive muplain clothes ndikamuona chero paparade ndokuziva kumuona nokuita idenfy uye ndine mawitness akaona ndichivapa mari anokwanisa kuve zvapupu panyaya iyi.Ndaikumbiravo nyaya iyi isvike kuvakuru vetraffic yecity of harare nokukasika sezvo ndirikuitavo effort yekuAnti -corruption.