19/05/2026
We're hiring!
Together with Tameside, Oldham, Glossop & Stockport Mind, Rochdale and District Mind and Family Action, we're on the lookout for a Mental Health Urgent Triage Navigator.
📌 Role details:
Location: Sefton House, Bolton, BL1 5DD (NWAS 999 Emergency Operations Centre)
Salary: £26,343 per annum (full-time), £13,171.50 (part-time, 18 hours)
Hours: One full-time (36 hours per week) position and one part-time (18 hours per week) position available.
Contract: Permanent
Closing date: Sunday 7th June 2026
📌 Background:
Emergency services are receiving increasing volumes of calls for individuals presenting with acute mental health issues in the community. A significant proportion of emergency services resource is being used to support individuals struggling with their mental health, who often present with complex issues that require further assessment and ongoing support by a mental health professional.
Based in the North West Ambulance Service (NWAS) 999 emergency operations call centre, The Mental Health Urgent Triage (MHUT) Team provides timely access to relevant all-age patient information for Greater Manchester residents across the Service Providers’ areas which shall include CAMHS, learning disabilities and older people.
For the MHUT Navigator role, four VCSE organisations have come together to deliver the MHUT VCSE service within the 999-emergency operations centre.
Our aim is to combine expertise, capacity, and local insight to deliver outstanding outcomes for people and communities. Successful candidates will be part of a multiagency team alongside NHS Mental Health Trust colleagues, Greater Manchester Police and NWAS.
📌 How to apply
To find out more and apply, head to our website: https://www.gaddum.org.uk/work-with-us/