Auburn Water & Sewerage Districts

08/26/2026

We will be closing our office at noon on Friday, August 28th for a company outing. We sincerely apologize for any inconvenience this may cause.

As always, payments can be made online at any time by visiting our portal https://awsd.authoritypay.com/. In addition, our telephone payment network can also be accessed 24/7 at 1-866-891-2103, or stop by our office and utilize our after-hours drop slot at 268 Court St, Auburn, ME.

Thanks!

08/21/2026

Please see below for important information regarding an upcoming road closure on Lake Shore Drive!

🚨Upcoming road closure🚨

The Auburn Water District and City of Lewiston Water Division are working with Maine DOT to replace the Townsend Brook culvert on Lake Shore Drive. Road closure and construction is scheduled to begin on September 16th, with anticipated re-opening on September 30th. If you have questions about the project, please contact the Auburn Water District at 207-784-6469.

08/21/2026

As we ramp up our pipe replacement project on Hotel Rd, we just wanted to make our customers aware of a temporary shutdown as we switch over to the temporary water main that was constructed this week. We only expect service to be disconnected for approximately 2-3 hours today.

The affected areas are as follows:

• All of Tourmaline Ln
• All of Rubellite Ln (side street off Tourmaline)
• All of Clover Ln
• All of Brookdale (side street off Clover)
• 18 Clifford St.
• 1087,1092,1104, 1134, 1154 Hotel Road
• Hotel road from Stevens Mill Rd to Clover Lane

Thanks for your patience as our crews work diligently on this project!

07/01/2026

A friendly reminder that the Auburn Water and Sewerage Districts will also be closed on Friday, July 3rd in observance of Independence Day. We will resume regular operations on Monday, July 6th.

Have a safe and happy 4th of July!

Most City of Auburn facilities and departments will be CLOSED this Friday, July 3, as we celebrate Independence Day! 🇺🇸

Trash & recycling will be collected as scheduled on Friday. Residents are reminded that many services are available online at auburnmaine.gov.

Happy 4th of July! ❤️🤍💙

06/26/2026

TRAFFIC ALERT!

Our crews are actively working at the intersections of Turner, Union, and Center Streets where a sinkhole has developed overnight.

Please note that due to the location, some significant traffic issues may arise. We sincerely apologize for any delays as our crews are working hard to diagnose and repair the issue.

Thanks for your patience!

06/15/2026

As a friendly reminder, the Districts will be closed on Friday, June 19th in observance of Juneteenth. We will be open for our regular business hours on Monday, June 22nd. Thank you!

05/13/2026

We have some exciting news to share!

The Auburn Water District is partnering with HydroCorp, Inc. to install new smart water meters throughout Auburn!

Beginning as early as this week, residents will start receiving letters explaining the meter replacement process. Installations will take place in phases, so some customers may first receive an introductory letter with additional information before receiving their actual scheduling notice.

Once you receive your scheduling letter, please contact HydroCorp directly to set up your appointment. Please note that all appointment scheduling must be handled through HydroCorp, as the District will not be scheduling appointments.

To learn more about the project and the many benefits of smart water meters, please visit our website at:

https://awsd.org/newmeter/

Thank you!

05/01/2026

We are happy to report that our seasonal water service surrounding Taylor Pond has passed its chlorination and water testing and is now in service for the season!

Please note, our customers in this area MUST call our office at (207) 784-6469 option 1 to restore water service, if applicable. We have appointments available as soon as today in order to accommodate and complete this for you.

Thank you!

04/24/2026

**HYDRANT FLUSHING UPDATE**

The District plans to start hydrant flushing April 27, 2026. One change for this year is the majority of the flushing will be done during the day. If you see us in your area avoid using water until we're done, in most cases it won't be a long wait. If you happen to pull cloudy or orange water into your home, wait until we're done and then flush your cold water for 5-8 minutes. Below is a list of the areas we plan to do first:

Mon: 4/27/26 Route # 1. Starting on Court St. (top of Goff Hill) and working down Court towards Minot Ave.
Tues: 4/28/26 Route # 2 . Starting near Court St. Minot Ave. intersection working down Minot Ave. to Washington St. South. Down to ruffly 213 Washington St.
Wed: 4/29/26 Route # 3. Starting on Mill St. proceeding to Cook St. and then over to South Main St.
Thurs: 4/30/26 Route # 4. Starting on Mill St. to South Main to Fifth to Eighth to Loring to Seventh to Third and then finally to Fourth.
Fri: 5/1/26 Route # 5. Staring on Russell St. over to Goodrich Ave. to Western Ave. to Dana Ave. to Jefferson and then to Madison St.

04/06/2026

** NOTICE! **

Semi-annual seasonal hydrant flushing will begin Monday, April 27th, 2026. Historically, we have done the majority of our flushing at night to disrupt the impact to our customers but beginning this year in order to be more efficient and limit the long-term impact we will be performing mostly day flushing. Please stay tuned to our Facebook for neighborhood updates as our crews make their way around the city.

We expect this process to take approximately 6-8 weeks to complete. Please note, that you may experience some slight water discoloration or odor when we perform this regularly scheduled maintenance. If this occurs at your home, please flush your line by running your bathtub until the problem clears.

But why do we flush the hydrants?

1) To maintain proper distribution system operation.

2) This helps get rid of any potential sediment, solid matter, and biofilm in our system, and brings fresh water to the area.

3) It helps us monitor water quality and address any issues within our system.

4) This ensures that our hydrants are in proper working order and that they meet flow rates necessary for emergency purposes.

For additional information, please visit the US Environmental Protection Agency's page on hydrant flushing by clicking the link below:

https://www.epa.gov/.../ds-toolbox-fact-sheets_flushing...

Should you have any additional questions, please feel free to contact our office by dialing (207) 784-6469. Thank you!