Comments
Why is the connector of the two N.Terminal Rds closed to general traffic. It is hardly used, has low speed traffic and is very much a short cut for ride share drivers who get a request for a A or B pick up immediately after dropping someone of at Lower C.
Buen día
Me comentaron que hay un modulo dentro del aeropuerto para vacunación Covid-19 y te ofrecen al llegar vacunarte.
Es esto cierto? Tienen la vacuna de Janssen (J&J)?
Si es así hasta cuando estará?
Me interesa ponerme la vacuna J&J
To the IAH traffic control
We’re on United flight 1016 waiting to depart to Cancun. We’re trying to beat the hurricane. Pilot says you won’t let us leave cuz you are allowing other planes to land
Why won’t you allow us to leave?
An Open Letter to the Hertz Rental Car Company
Without question, the “Front Door” to a major City is the Airport. And it follows that just inside that “Front Door”, for us visitors, tourist and businessmen, are the first real representatives of Denver, Salt Lake, Phoenix, San Francisco and even Houston. And within the Airport, the first real conversation or exchange of any importance is with a Hotel, Restaurant or Rental Car Company. I cannot overestimate my total disgust and loathing for the City of Houston, based on my dealings with not just one but several “Representatives” of both your degenerate City and the manipulative and controlling games of the Hertz Rental Company.
On the evening of Friday, 23 July, at the Thrifty Rental Car Company, at the Houston Intercontinental Airport, my wife and I attempted to secure a compact car under our pre-Paid Contract with Travelocity (J8234398382).
At that time, approximately 6:20 p.m., the customer line for Thrifty numbered precisely 56 persons (including Families). After a few minutes at the end of the line, I walked to the front of the line and asked an older couple at the head of the group: “How long have you been in this line?” the man looked at his watch and said: “1 hour and 23 minutes.”
I then asked the Thrifty employee at the counter: “Will you have enough cars for this entire line?” She responded with: “I have no way of knowing that Sir.” I then went over to the Dollar Rental Car counter and then the Hertz Rental Car counter, both responded with essentially the same claim, that they only had luxury or sports cars as they had “transferred” or “shared” their inventory with Thrifty.
After about 35 minutes in line, I then went to the SIXT counter. They had cars and told me that the Thrifty/Dollar/Hertz line had been crazy long for days and days. I secured a contract and then went back to the Thrifty counter and was told to go downstairs and speak with the Hertz Manager, as he was in control of the Thrifty and Dollar cars and counters as well.
I found the Manager, who was aware of the long line and told me the best thing to do was to: “Call Travelocity and tell them that we [Thrifty] was out of cars.” I asked if he was in fact out of cars and he stated: “Not yet, but we will be.” I then returned to SIXT and instructed my wife to call Travelocity with the report that Thrifty was out of cars. The SIXT representative told me that Travelocity would in deed call Thrifty and if they were not in fact out of cars, I would hold two active contracts for two cars.
I returned to speak with the Thrifty/Dollar/Hertz Manager to ask if he would take the call, if it came from Travelocity. He said: “No, Sir, that is on you if you chose to do that.” It was then that I began to record our conversation on my phone and his demeanor and attitude immediately changed. He would not repeat the earlier instructions to me about any call to deceive Travelocity. I asked for his name, but as a Disabled Veteran with hearing loss, I could not understand his name through his mask. I asked him to write it down and he refused. He told me to leave or he would call the Police. He said that I was harassing his Staff.
His Staff, two young ladies, then went counter to counter (including SIXT) to see if I had been “harassing” any other Rental Companies. Is this Hertz police and training… not to provide me with the name and contact information of the Manager, yet send employees out to investigate my behavior? The police did interview me and stated that it was reported that I had harassed the Hertz employees. I had them watch my recordings of these events and they spoke with the other Rental Companies, and dismissed the allegations.
As you can see by the video documentation, I centered all my questions and comments on the issue of being told to call Travelocity and deceive them.
The fact of the matter is this, and I would suggest you check this as well. As I was leaving the Rental Car area, three men came to me to ask what my issues were with Thrifty and Hertz. As we were speaking, the remainder of the line, nearly 30 persons in total, ran from the Thrifty line over to SIXT, as Thrifty had in fact ran out of cars for the remaining customers with contracts.
I told one of the three men that the Manager had predicted that he would run out of cars nearly 50 minutes ago. This man was very upset and told his companions: “Those bastards… at some point they must have known that they only had 10 and then 5 cars and they did not let us know!”
This event can be corroborated and confirmed by the fact (see my documentation) that Travelocity did call Thrifty to my claim that they were out of cars, and by luck alone they really were out of cars and I was Refunded my payment. Yet, Thrifty did not inform or warn their loyal customers and they ran to secure other transportation… it was an embarrassing mad rush and I was spared only by my research and questions to the elusive, lying, unprofessional Management of Hertz.
At the end of the evening I felt like I had just been abused by the night-shift Management of an inter-city Taco Bell. Welcome to Houston!
Lee B. Baker
https://www.youtube.com/watch?v=FRbyCCOHHqM
https://www.youtube.com/watch?v=I_xoPcBD8Gc
Check in Bush Intercontinental Airport going to Punta Cana Dominican Republic with Dorian Carolina Baba and Kailley. Vacation time
🗣🗣Car theft is really high here!! If you have a GMC Denali truck.. Please do not leave your truck parked here to go avacation of any kind!!! This airport is all over Houstons news for stolen vehicles. My brother-in-law truck was stolen from here and the airport stuff has no information to what happened!!.They can't explain anything...Like how does this happen‼️ When I say unprofessional.. as big as this airport is, how is it possible for not 1..2..but 3 cameras to not be working🤷♀️ no one knows how his vehicle got out of the airport , it literally vanished into thin air !. My family is really convinced this was an inside job.‼️
Do disabled military veterans (with DV plates) park free at IAH? If so, where can I find this information and what are the procedures?
Looks like no body cares about passengers now, "that is new American service", only 4 windows open at passport control. With a lot of people in line
We took an hour from the time we got into our car on level 5 of IAH parking above terminal C until we got out of the lot.
It is an absolute disgrace that a modern airport has this kind of problem.
The $80 we paid for parking so that we could leave quickly was a total waste of money.
What will you be doing to alleviate this problem in the future?
A Golden Evening Sky!