CPS Case Consultation Services

CPS Case Consultation Services Specializes in CPS Case Analysis, Policies, Procedures, Informal Appeals/ARIFs, Child Abuse Prevention My name is Carrie D. Wilcoxson. Mary's University.

I was born and raised in El Paso, Texas (Lower Valley) & moved to San Antonio in 1995 to attend St. Today, I am a Case Consultant for parents and attorneys with CPS Cases throughout Texas. My services focus on family advocacy, DFPS policy & procedural education, case recommendations, and informal appeals of case findings. For over a decade the department has demonstrated an inability to triage and assess intakes & cases properly and as a result cause significant case backlog and limited protective resources for children who evidence a real need. In 2020, DFPS Data showed over 50% of all Informal Appeals of case findings were overturned. That is the error rate around CPS Investigations. My job is to make certain families are informed properly so to avoid harm to a family and help ensure protective services are getting a child in real need. This is Dialed-In Child Abuse Prevention. I also present on the Crossroads of Child Abuse and Domestic Violence. I provide training to faith-based communities on how to respond to domestic violence. It is my mission to help our families heal and strengthen where possible and teach our community how they can also help. I have a total of 27 years of work experience in the child welfare industry and working with at-risk children and their respective families. 15 years of the 27 were dedicated to direct services to include In-Home Skills Training for Anger Management, Coping Skills, Substance Abuse, Mental Health, Parenting, Homelessness, and much more. I am a certified Family Consultant via Boystown & a certified Parent Teacher for Common Sense Parenting. I have worked for Boystown, Baptist Child & Family Services, Bexar County Juvenile Probation, Southwest Key, Wilson County MHMR, Texas Department of Family & Protective Services, and the Texas Senate. From 2015-2018, I led a child abuse prevention taskforce in Bexar County (Blue Ribbon Taskforce) and have spent the past decade also dedicating time to Legislative Reform on Child Protection and DFPS Items. In 2017, I helped to draft legislation related to triaging low risk cps cases that is now law and part of DFPS policy. In 2020, I drafted House Bills 135 and 682 sponsored by State House Rep. Ina Minjarez to help improve due process and transparency within CPS Investigations. On September 1, 2021, Governor Abbott signed these bills into law and now they are mandatory procedures during all CPS Investigations. Individuals now have the right to be verbally notified of their rights to record all conversations with CPS and a right to be informal at the onset of an investigation of their right to appeal to the investigative findings. It is my pleasure and honor to serve our Texas children and families. I believe in Hope and Healing as much as I believe in Informed Advocacy.

Thank you for your service and time to our Bexar County children Papa Bear! 💙  RIP 💙
08/12/2026

Thank you for your service and time to our Bexar County children Papa Bear! 💙 RIP 💙

67 year-old Hector Hernandez died last weekend, after a motorcycle crash on the city's west side.

1st, the overturned ruling by the was correct. I'm an expert on child welfare policies and procedures and work on CPS ca...
07/27/2026

1st, the overturned ruling by the was correct. I'm an expert on child welfare policies and procedures and work on CPS cases throughout Texas and legislative efforts everyday as a Case and Legislative Consultant for families and attorneys. I have helped to draft some of these due process laws and an Unable to Determine absolutely should not have birthed up to a removal.

2ndly, until the industry and all the stakeholders educate themselves on the Error Rates demonstrated under the ARIF 2020 data we are going to continue have conflicting advocacy, hurting the very individuals we are supposed to be protecting (children) and strengthening (families).

I spent 3 years meetings with CEOs of some the largest state organizations on this data and it still is not recognized or acknowledge because it is a Budget Buster.

Most federal, state, and county grants contain a budget request indicator of 'Confirmed Child Abuse Cases'. This is an inherent flaw to providing funding for Prevention and Family Preservation because it forces a push on bad data.

My business services and advocacy are built on providing policy and procedural information independently to parents and attorneys, so we are Empowering Parents with information so they can make informed decisions to help avoid unnecessary removals.

Additionally, this conversation has never been intended to be critical of front liners ( I am a former investigator) or even leadership, however....
the bottom line is the data supports a completely different narrative about abuse rates in Texas and tax dollars pay for the work of the agency and while difficult, these conversations are necessary.

I am extremely grateful the department has always be open to having these conversations with me. As result, on specific cases and legislation we have been able to achieve good and accurate outcomes.

Recent court rulings and new laws make it tougher for the state to remove children from their homes. 👇 Full story at the link in the comments.

07/24/2026

Part of my work involves Legislative Consulting at the Texas Capitol. For years, I have served as a Legislative Consultant, drafting and helping to pass key Texas child welfare laws intended to strengthen our investigative systems while protecting children and families.

Throughout that work, I have observed our Texas Leadership genuinely and diligently work alongside stakeholders to improve our systems involving children and families.

I believe this is one of those issues.

Most people are not aware this even occurs. 👇🏽

A single confirmed CPS finding against a child investigated as a caregiver should not create lifelong barriers that follow that young person into adulthood. We can protect children, maintain accountability, and still ensure that youth have a fair opportunity to move forward.

My hope is that greater awareness leads to streamlined policy improvements recognizing that children deserve a second chance.

07/24/2026

☎️ 210-300-0008 Hiring the Right Professional Advocacy on Day 1 can make a significant difference in your CPS Case. Fees Apply*

Child Trafficking and Abuse Prevention begins UpstreamŠ with proper assessments of a child abuse intake reports and at t...
07/15/2026

Child Trafficking and Abuse Prevention begins UpstreamŠ with proper assessments of a child abuse intake reports and at the initial contact of a child abuse investigation. - Former State Child Abuse Investigator, Legislative Consultant, & CPS Case Consultant.

Throughout my career inside Texas’ child protection system—as a former child abuse investigator, through state and local leadership roles, legislative reform work, and continued work directly with children, caregivers, and families—I have seen how early decisions can change the trajectory of a child’s life.

Several years before youth vulnerability, exploitation, and trafficking became central conversations, I expressed concerns about older youth being removed from their home communities without fully assessing their protective capabilities, strengths, and support systems.

Most teenagers desire to remain connected to their family, friends, and communities. When removed from those connections, many will attempt find a way to return—sometimes unknowingly placing themselves at increased risk of exploitation.

As an independent legislative consultant, I drafted the new Texas statewide child abuse investigative training standards enacted in 2023 and sponsored by State Senator Borris Miles.

These reforms strengthened the front end of the system by requiring investigative employees to receive training on:

• Evidence-based investigations and critical analysis.
• Due process protections.
• Better assessments of the strengths and protective capabilities of older youths.*
• Training on available local resources so identified needs may be addressed immediately versus several months later to avoid safely plan breakdowns and child removals.*

This work continued with legislation I helped draft creating the first-ever Advisory Committee for Child Abuse Investigations, sponsored by Senator Lois Kolkhorst and Representative Candy Noble.

The purpose was clear:
Strengthen investigative practices so the correct cases were worked on, earlier protection and intervention was provided, and older youths had a better opportunity to remain closer to home.

Child maltreatment is complex.

I have used my hands-on experiences with both children and caregivers, along with large systems and data analysis, to help improve our state child welfare systems alongside other stakeholders and key State Leaders.

Protecting children requires embracing deep-dive data analysis, difficult conversations with caregivers and child welfare professionals, understanding the caregiver behavior, intervening earlier, and preserving families when safety allows, and accountability.

Child safety and family preservation are not opposing goals.

Most Texas families are doing a good job. The data supports this fact.

I have learned most parents, when provided a safe space, are willing to open up and make huge changes for their children.

07/13/2026

☎️ 210-300-0008 Do Not Wait. Hire on Day 1.
*Fees Apply

07/10/2026

He's proof that your voice can make a difference. 🙏🏽

For those of us who work in the legislative process, testifying before committees is part of what we do. While it's never easy, it is always an honor, and we know what to expect.

But when everyday Texans—especially my former clients—step into that formal setting and courageously share their personal experiences, it never stops moving me.

Today, this legislation is codified into law, and his testimony—along with the testimony of several others—continues to make a difference for children and families across Texas.

As we gear up for the 90th Legislative Session, may this serve as a reminder that each of us has the power to make a difference. 🙏🏽

I couldn't be more proud of my former client for using his voice and his time to help create meaningful change.



07/02/2026

Wait till the end. ☎️ 210-300-0008

07/01/2026

☎️ 210-300-0008

06/30/2026

Did you know CPS can investigate children as caregivers and a single finding can follow them for the rest of their lives affecting career choices, parental rights, and much more. ☎️ 210-300-0008

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San Antonio, TX

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