๐๐ฎ๐ง๐ง๐๐๐๐ก ๐๐ก๐ข๐ซ๐ ๐๐จ๐ฎ๐ง๐๐ข๐ฅ ๐๐จ๐๐ข๐๐ฅ ๐๐๐๐ข๐ ๐๐๐๐๐ฉ๐ญ๐๐๐ฅ๐ ๐๐ฌ๐๐ซ ๐๐ฎ๐ข๐๐๐ฅ๐ข๐ง๐๐ฌ
Gunnedah Shire Councilโs page exists to provide information on Council initiatives, events, programs and news. This page is used as a tool for Council to actively engage with the community, serving as a place for discussion and an active exchange of ideas.
๐๐จ๐ง๐ข๐ญ๐จ๐ซ๐ข๐ง๐
Gunnedah Shire Council will monitor its social media pla
tforms between 8.30am and 5pm, Monday to Friday, excluding public holidays. If your matter is urgent, please contact Council 24 hours a day, 7 days a week on (02) 6740 2100.
๐๐ฑ๐ฉ๐๐๐ญ๐๐ญ๐ข๐จ๐ง๐ฌ ๐จ๐ ๐ฌ๐จ๐๐ข๐๐ฅ ๐ฆ๐๐๐ข๐ ๐ฎ๐ฌ๐๐ซ๐ฌ
We welcome your comments and we encourage you to discuss and share opinions with others via this page, however, in order to ensure our page is friendly and welcoming for all visitors, we ask that you ensure you adhere to our Acceptable User Guidelines. Social media users must not post or share comments, photos, videos, electronic recordings or other information that:
โข is defamatory, offensive, humiliating, threatening or intimidating to Council officials or members of the public;
โข contains profane language or is sexual in nature;
โข constitutes harassment and/or bullying within the meaning of the Model Code of Conduct for Local Councils in NSW or is unlawfully discriminatory;
โข contains content about Council, Council officials or members of the public that is misleading or deceptive;
โข breaches the privacy of Council officials or members of the public;
โข contains allegations of suspected breaches of Councilโs Code of Conduct or information about the consideration of a matter under the Procedures for the Administration of the Model Code of Conduct for Local Councils in NSW;
โข violates an order made by a court;
โข breaches copyright;
โข advertises, endorses or solicits commercial products or businesses;
โข constitutes spam; or
โข is in breach of the rules of the social media platform. If you upload content of this nature, it will be removed or โhiddenโ by the moderator and, where practicable, you will be advised of the reason for the removal and your rights of review. If you upload content that is removed or โhiddenโ on three occasions, you may be blocked or banned from all Council social media platforms. More details can be found here: www.gunnedah.nsw.gov.au/index.php/council/council-information/social-media-guidelines
๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ซ๐ฏ๐ข๐๐ ๐๐๐ช๐ฎ๐๐ฌ๐ญ๐ฌ
Council has an established Customer Service Request system (CSR) to help direct and deal with requests for service from the public. Council's social media platforms are not the approved method to seek Council action on a matter or to make complaints about Council or Council officials. To seek Council action on a matter, or to register a complaint, contact our Customer Service Team on (02) 6740 2100, or email [email protected]
View more about our complaints process here: https://www.gunnedah.nsw.gov.au/index.php/council/keep-in-touch/compliments-complaints
Councilโs page is also not the correct place to report dangerous situations or urgent issues. Residents should contact Council on (02) 6740 2100 if they have an emergency outside business hours.
