Comments and direct messages through this page are not considered formal correspondence. You should contact Singleton Council by email, phone or in writing if you have:
➡ a formal request, comment, enquiry; or
➡ a compliment or complaint concerning Council services, staff or councillors. You can lodge your request online at www.singleton.nsw.gov.au, or email [email protected]
Council wi
ll deal with these types of enquiries in accordance with relevant policies. SOCIAL MEDIA HOUSE RULES
We encourage you to be respectful of other community members, adhere to the appropriate
social media channel posting guidelines (eg the guidelines of Facebook, Twitter, LinkedIn,
Instagram, YouTube etc.) and understand that Singleton Council reserves the right to remove
any content including posts, comments, photos, videos, electronic recordings or other
information, that:
➡ is harassment and/or bullying or unlawfully discriminatory
➡ is inaccurate, misleading, fraudulent or deceptive
➡ is defamatory, offensive, humiliating, threatening or intimidating
➡ contains profane language or is sexual in nature
➡ is discriminatory in any way (eg racist, sexist, homophobic, ageist)
➡ involves trolling or deliberate disruptions to conversations
➡ is spam, junk mail, or files that contain viruses or programs that could damage the operation
of other people's electronic devices
➡ contains any personal details, like phone numbers, email address etc
➡ is anything that promotes, incites or instructs in matters of crime or violence
➡ violates the intellectual property rights of another
➡ violates any law or regulation
➡ advertises, endorses or solicits commercial products or business
➡ or is otherwise deemed offensive or inappropriate. Keeping this in mind, we reserve the right to address factual errors. Inappropriate or offensive
comments will not be tolerated, and we reserve the right to remove comments at our own
discretion. Users who repeatedly breach the page guidelines will be removed from the page. OUR RIGHTS
We reserve the right to:
➡ remove any content that breaches the guidelines above and block any user that repeatedly
violates these rules
➡ change these house rules at any time without prior notice
➡ use your comments, ideas and images. By engaging with us on our social media channels, you agree that any material posted belongs
to you and does not infringe the intellectual property rights of anyone else. You also grant us the
right to use, develop, modify, adapt and publish your comments, materials and ideas in any
format and on any channel, without obligation to you. COMMENTS AND FEEDBACK
We value your comments and feedback, however this page is not an official channel
for customer requests or submissions. For all service requests, incident reporting, comments
and feedback, please contact our Customer Service team on 02 6578 7290 or send your
enquiry to [email protected]. To view our social media policy, visit ➡ https://docs.singleton.nsw.gov.au/default.aspx?DocID=w%2bf7fYuxZlU%3d
