Our main administration office is located a1 1 Rosebank Terrace, Balclutha, while Service Centres are located in Balclutha, Lawrence, Miilton and Tapanui. If you have a query about a Council service, we'll do our best to help. We might ask you to contact us by private message, email or phone to help us get the details we need to help you. We may not always be able to get back to you right away, if
you need a faster response please phone our customer service line on 0800 801 350. We ask you to remember that Facebook is public and to please be polite and respectful with your comments and views. Council's social networking sites are monitored and if any of the content listed below is discovered, it may be removed at Council’s discretion:
• Profane language or content
• Personal attacks on individuals or specific groups
• Content that promotes, fosters or perpetuates discrimination based on race, colour, age, religion, gender, marital status, national origin, physical or mental disability or sexual orientation.
• Sexual content
• Conduct or encouragement of illegal activity
• Content related to non-Council related sales, advertising or promotions
• Content that promotes a candidate standing for election
• Information that may compromise the safety or security of people or a place
• Content that violates legal ownership of another party
• Content that is considered inappropriate in the opinion of the Communications Coordinator and/or Executive staff. Should a conversation be deemed by Council to be of a defamatory nature, Council reserves the right to remove the entire thread and block those who raise the issue again. Council reserves the right to block users who make repeated inappropriate posts. If a comment is made which threatens violence of any sort, the user will be blocked and the threat may be reported to the police. Clutha District Council's page must not be used for electioneering purposes. Any post - positive or negative - made by any individual specifically relating to their own - or someone else's - nomination, intention to run for Council or election campaign, will be removed immediately.
