Alpine Energy

Alpine Energy Alpine Energy is proudly community-owned, delivering power to over 34,000 homes, farms and businesses across South Canterbury.

Outage information: https://www.alpineenergy.co.nz/customers/outages We are proud to connect over 34,000 customers throughout South Canterbury. We are considered an essential lifeline service, playing a significant role in our community, contributing to the growth and prosperity of our region and New Zealand's transition to a low-carbon economy. We are committed to work practices, operations and outcomes that support our employees and the wider community. Our people form the backbone of our network and are vital to help us ensure that we can keep the lights on for South Canterbury. In the event of an unplanned outage, please visit our website (www.alpineenergy.co.nz) for updates. If your outage is not listed, please report a fault via the website or contact our 24-hour call centre on 0800 66 11 77. Our Facebook platform is monitored between the hours of 8am – 8pm daily. Our online Mailbox ([email protected]) is monitored during working hours Monday – Friday. We are a member of the Utilities Disputes complaints scheme. If you have raised a complaint that we have not managed to resolve, you can contact Utilities Disputes for resolving complaints, this is a free and independent service- www.udl.co.nz

🌱 Small crew. Big impact.A team of Alpine volunteers, with family members, recently swapped their usual weekend plans fo...
17/09/2026

🌱 Small crew. Big impact.
A team of Alpine volunteers, with family members, recently swapped their usual weekend plans for gumboots and spades, helping plant native species on Beach Road as part of the Our Waitarakao project.

Together, they helped launch a project that will see 750 native plants established along the waterway, improving water quality and creating healthier habitats for native plants and wildlife around Washdyke Lagoon.

Supporting projects like this is one way we're bringing our Sustainability Roadmap and commitment to Thriving Communities to life. By investing in the health of our local environment today, we're helping create a stronger, more sustainable future for the communities we serve.

A big thank you to Canterbury (ECan) for organising the day, and to our team and their families for rolling up their sleeves and making a difference. πŸ’šπŸŒΏ

**UPDATE 2:03pm - Power has been restored. Thanks team!**An UNPLANNED power outage has occurred.Date and time: Tuesday 1...
14/09/2026

**UPDATE 2:03pm - Power has been restored. Thanks team!**

An UNPLANNED power outage has occurred.

Date and time: Tuesday 15 September 11:27am
Estimated restoration time: TBA

Our crews are currently working hard to restore power to you.

Affected Areas:
Braemar

We are committed to restoring your power as quickly and as safely as possible. We apologise for any inconvenience. Updates will be posted here and on our website.

Please treat all wires as LIVE, as normal power supply could be restored at any time.
Thank you for your patience.

**Update as at 6am: Power restored to remaining customers at 1am. A massive thanks to our hardworking crew and network c...
14/09/2026

**Update as at 6am: Power restored to remaining customers at 1am. A massive thanks to our hardworking crew and network controllers for safely carrying out this work.

** update 10pm

Our teams have restored power to approximately 350 customers affected by this evening's outage.

The outage was caused by a fault involving high-voltage network equipment, which also damaged some connected equipment on the network.

Crews are continuing fault-finding and repair work to restore power - aiming for later this evening - to the remaining affected customers as quickly and safely as possible.

Thank you for your patience and understanding while this work is carried out.

**

An UNPLANNED power outage has occurred.

Date and time: Monday 14 September 5:02pm

Estimated restoration time: TBA

Our crews are currently working hard to restore power to you.

Affected Areas:
Seaview
Timaru Central

We are committed to restoring your power as quickly and as safely as possible. We apologise for any inconvenience. Updates will be posted here and on our website.

Please treat all wires as LIVE, as normal power supply could be restored at any time.

Thank you for your patience.

We're proud to support the important work of Multicultural Aoraki.Moving to a new country can mean navigating unfamiliar...
14/09/2026

We're proud to support the important work of Multicultural Aoraki.
Moving to a new country can mean navigating unfamiliar systems, building new connections, finding employment, and helping children settle into a new environment. Through practical support, advocacy, community programmes, and cultural connections, Multicultural Aoraki helps make that journey a little easier for individuals and families across South Canterbury.

Thank you to the team and volunteers for helping people feel welcomed, connected and at home in South Canterbury. We're grateful to play a small part in helping you do thisπŸ’™

πŸ’™ A Big Thank You to Alpine Energy πŸ’™

We would like to take a moment to acknowledge and sincerely thank Alpine Energy for their ongoing support of Multicultural Aoraki and the wider community. πŸ™

Your support means so much to us and helps us continue creating opportunities, bringing people together, celebrating our diverse cultures, and supporting our communities here in South Canterbury. 🌏❀️

We truly appreciate the partnership, encouragement, and commitment that Alpine Energy has shown towards the work we do.

We are looking forward to continuing to collaborate in the future, especially on events, community initiatives, and opportunities that support and empower our wahine and families. πŸ’ͺ🏽🌺

Thank you, Alpine Energy, for standing alongside Multicultural Aoraki and supporting our community. We value your partnership and look forward to what we can achieve together!

πŸŒΊπŸ€πŸ½πŸ’™ Timaru District Council

Yesterday's unplanned outage in Timaru Central impacted local businesses, and we'd like to extend a genuine thank you to...
06/09/2026

Yesterday's unplanned outage in Timaru Central impacted local businesses, and we'd like to extend a genuine thank you to everyone affected.

Our team has shared how understanding and supportive customers were while crews worked to restore power safely and as quickly as possible. In situations like these, that patience makes a real difference and is greatly appreciated.

Most importantly, thank you for your understanding yesterday. We're proud to serve a community that backs its local crews when they're out doing what they do best!

Update as at 6.26pm: all power now restored, huge thank you to our Crew and Control Room! An UNPLANNED power outage has ...
06/09/2026

Update as at 6.26pm: all power now restored, huge thank you to our Crew and Control Room!

An UNPLANNED power outage has occurred.

Date and time: Sunday 6 September 12.55pm

Estimated restoration time: TBA

Our crews are currently working hard to restore power to you.

Affected Areas:
Timaru Central

We are committed to restoring your power as quickly and as safely as possible. We apologise for any inconvenience. Updates will be posted here and on our website.

Please treat all wires as LIVE, as normal power supply could be restored at any time.

Thank you for your patience.

An UNPLANNED power outage has occurred.Date and time: Saturday 5 September 8.36pmEstimated restoration time:  Saturday 5...
05/09/2026

An UNPLANNED power outage has occurred.

Date and time: Saturday 5 September 8.36pm

Estimated restoration time: Saturday 5 September 11pm

Our crews are currently working hard to restore power to you.

Affected Areas:
Cricklewood

We are committed to restoring your power as quickly and as safely as possible. We apologise for any inconvenience. Updates will be posted here and on our website.

Please treat all wires as LIVE, as normal power supply could be restored at any time.

Thank you for your patience.

**UPDATE 1:14pm - Power has been restored. Thanks team!**An UNPLANNED power outage has occurred.Date and time:  Thursday...
02/09/2026

**UPDATE 1:14pm - Power has been restored. Thanks team!**

An UNPLANNED power outage has occurred.

Date and time: Thursday 3 September 10:15am
Estimated restoration time: TBC

Our crews are working hard to restore power to you.

Affected areas:
Clandeboye
Milford

We are committed to restoring your power as quickly and as safely as possible. We apologise for any inconvenience. Updates will be posted here and on our website.

Please treat all wires as LIVE, as normal power supply could be restored at any time.

Thank you for your patience

*UPDATE: Power has been restored. Thanks team!*An UNPLANNED power outage has occurred.Date and time: Tuesday 1 September...
31/08/2026

*UPDATE: Power has been restored. Thanks team!*

An UNPLANNED power outage has occurred.

Date and time: Tuesday 1 September 10:37am
Estimated restoration time: For the safety of our crews while repairs are underway to address trees over power lines in the area, power will need to remain off until approximately 5pm today.

Our crews are working hard to restore power to you.

Affected areas:
Orton
Rangitata Island

We are committed to restoring your power as quickly and as safely as possible. We apologise for any inconvenience. Updates will be posted here and on our website.

Please treat all wires as LIVE, as normal power supply could be restored at any time.

Thank you for your patience

**Update 4.04pm. Power has been restored. Thanks team!**Kia ora, South Canterbury. An UNPLANNED power outage has occurre...
30/08/2026

**Update 4.04pm. Power has been restored. Thanks team!**

Kia ora, South Canterbury.

An UNPLANNED power outage has occurred

Date and time: Sunday 30th August, 1.08pm

Estimated restoration time: Sunday 30th August, 5.00pm

Our crews are currently investigating and working hard to restore power to you.

Please continue to report any outages by calling 0800 66 11 77 or visiting our website for updates.

Affected Areas:
Langly Downs
Raincliff

We are committed to restoring your power as quickly and as safely as possible. We apologise for any inconvenience. Updates will be posted here and on our website.

Please treat all wires as LIVE, as normal power supply could be restored at any time.

Stay safe and thank you for your patience.

Address

PO Box 530
Timaru

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