New York State Office of Information Technology Services

New York State Office of Information Technology Services NYS ITS provides IT strategic direction and directs IT policy that supports the mission of NYS.

Smishing scams are especially dangerous and effective, since anyone can send a text message. Protect yourself from smish...
10/02/2026

Smishing scams are especially dangerous and effective, since anyone can send a text message. Protect yourself from smishing attacks with these simple tips:

- Filter or block suspicious texts.
- Never respond to, click on or open links in suspicious texts.
- Check texts for incorrect or unusual grammar.
- Keep all devices and apps updated.

October is National Cybersecurity Awareness Month! New and evolving technology like artificial intelligence means cyber ...
10/01/2026

October is National Cybersecurity Awareness Month! New and evolving technology like artificial intelligence means cyber threats are getting faster and smarter. At ITS, we make cybersecurity happen for New York. Follow along as we share cybersecurity tips all month long. In the meantime, check out our Cybersecurity Tips Newsletter for tips and resources.

https://its.ny.gov/cybersecurity-tips-newsletter.

“We want to empower our teams and agency partners to build, innovate and move fast while remaining secure.”Yesterday, IT...
10/01/2026

“We want to empower our teams and agency partners to build, innovate and move fast while remaining secure.”

Yesterday, ITS Chief Technology Officer Tito Panicker spoke at the NYS Forum Annual Meeting about our strategic priorities. He outlined key initiatives including modernizing legacy IT systems, strengthening New York State’s cybersecurity posture, safely leveraging AI to increase productivity and empower employees and more. These initiatives underscore our ongoing commitment to delivering more efficient, secure and responsive government services for all New Yorkers.

We are excited to announce that ITS has received a 1st place award in recognition of our strategic IT initiatives from t...
09/30/2026

We are excited to announce that ITS has received a 1st place award in recognition of our strategic IT initiatives from the Center for Digital Government, presented at the NASCIO annual conference! This honor highlights our commitment to aligning IT strategy with Governor Hochul’s priorities, while continuing to foster strong agency relationships, statewide coordination and strategic planning.

Acting Chief Information Officer Jenson Jacob, Deputy Commissioner for Technology Divya Dileep and Chief Strategy Officer Melcher Mack represented ITS to accept this award.

Thank you NASCIO for this incredible recognition and congratulations to the entire ITS team whose dedication and hard work make a difference for New Yorkers every day.

starts later this week! Learn simple steps on how to . For helpful resources this month and year-round, visit the ITS...
09/29/2026

starts later this week! Learn simple steps on how to . For helpful resources this month and year-round, visit the ITS Cybersecurity webpage: https://its.ny.gov/cybersecurity

Big news for cybersecurity in New York State! We are thrilled to welcome Hamilton County as the newest county subscriber...
09/28/2026

Big news for cybersecurity in New York State! We are thrilled to welcome Hamilton County as the newest county subscriber to the New York State Operations Center (NYSOC).

NYSOC provides critical, around-the-clock coverage including endpoint detection, real-time threat intelligence, and more to protect New York communities.

Welcome aboard, Hamilton County!

More than 800 IT and other government professionals attended the GovTech New York Digital Summit this week, and as part ...
09/25/2026

More than 800 IT and other government professionals attended the GovTech New York Digital Summit this week, and as part of this event, New York's best technology initiatives were celebrated. Congratulations to the many ITS "Best of New York" award winners!

Best Application Serving an Agency's Business Needs
Returns Processing Case Identification and Selection System (RP CISS): NYS Department of Taxation and Finance and NYS Office of Information Technology Services

MHARS Enhancement and Transformation (MET): NYS Office of Mental Health and NYS Office of Information Technology Services

Automatic Voter Registration (AVR) Clearinghouse: NYS Board of Elections and NYS Office of Information Technology Services

Best Application Serving the Public
Redesign of OCFS Regulated Child Care Search Website: NYS Office of Children and Family Services and NYS Office of Information Technology Services

Best IT Collaboration
Cybersecurity Incident Reporting: NYS Office of Information Technology Services, NYS Office of the Chief Cyber Officer, NYS Division of Homeland Security and Emergency Services, NYS Department of Health, and NYS Department of Environmental Conservation

DOH NetApp Migration: NYS Department of Health and NYS Office of Information Technology Services

Best Workforce/Workplace Initiative
AI Pro: NYS Office of Information Technology Services

Global Accessibility Awareness Day Campaign 2026: NYS Digital Accessibility/NYS Design System Teams

Excellence in Project Management
Audrey Murphy, Cyber Risk Remediation Program (CRRP)

Outstanding IT Client Service
Travis Masick
Mike Hutchens
Peter Kitz
Jennifer Drebitko

Technology gives kids new ways to learn, create and connect with others. It also comes with inherent risks. Kids often e...
09/23/2026

Technology gives kids new ways to learn, create and connect with others. It also comes with inherent risks. Kids often encounter fake content, suspicious messages or requests for personal information without even knowing it is a scam. In this month’s Cybersecurity Newsletter, brush up on some newer technology terms and learn how you can teach the kids in your life how to be safe online.

https://its.ny.gov/news/staying-educated-digital-age

Jenson Jacob encouraged attendees to view every challenge as an opportunity in his first public remarks since being appo...
09/22/2026

Jenson Jacob encouraged attendees to view every challenge as an opportunity in his first public remarks since being appointed Acting Chief Information Officer at the Government Technology New York Digital Government Summit today in Albany.

As the leaves begin to change, it’s the perfect time to turn over a new leaf with your digital habits! ✅ Rake up your di...
09/22/2026

As the leaves begin to change, it’s the perfect time to turn over a new leaf with your digital habits!

✅ Rake up your digital clutter by deleting old apps and reviewing app permissions.
✅ Harvest stronger passwords using complex passphrases and turn on multifactor authentication when possible.
✅Layer up your security by keeping your devices and apps up to date.

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Swan Street Core 4
Albany, NY
12220

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Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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