Cass County Public Safety Communications

08/04/2026

Please Share

UPDATE - 3PM on 8-4-2026

We believe the issue has been resolved. If you experience any issues please don’t hesitate to call 911. Thank you for your patience!

8-3-2026 @ 7PM

We are still having issues. We apologize for the inconvenience, but unfortunately there isn’t anything we can do at this time to fix it. I’ve created a ticket with Verizon and Century Link and will update when I have more information. Please share this so everyone is aware.

12:10 AM - 8-2-2026

We have been made aware that some callers are experiencing issues reaching the Cass County Communications Center (712-243-2204), the Atlantic Police Department (712-243-3512), and the Cass County Sheriff’s Office (712-243-2206).

We are currently conducting additional testing, but at this time we believe the issue may be related to a Verizon and CenturyLink routing problem. We have experienced a similar issue in the past, where Verizon phones were unable to complete calls to CenturyLink landlines.

If this is determined to be a carrier routing issue, it will unfortunately be outside of our control to correct. We are continuing to investigate and will provide updates as we learn more.

If you are unable to reach us by phone and have an emergency or need to reach us, please call 911, as there is no know issue with that service.

08/02/2026

UPDATE - 3PM on 8-4-2026

We believe the issue has been resolved. If you experience any issues please don’t hesitate to call 911. Thank you for your patience!

8-3-2026 @ 7PM

We are still having issues. We apologize for the inconvenience, but unfortunately there isn’t anything we can do at this time to fix it. I’ve created a ticket with Verizon and Century Link and will update when I have more information. Please share this so everyone is aware.

12:10 AM - 8-2-2026

We have been made aware that some callers are experiencing issues reaching the Cass County Communications Center (712-243-2204), the Atlantic Police Department (712-243-3512), and the Cass County Sheriff’s Office (712-243-2206).

We are currently conducting additional testing, but at this time we believe the issue may be related to a Verizon and CenturyLink routing problem. We have experienced a similar issue in the past, where Verizon phones were unable to complete calls to CenturyLink landlines.

If this is determined to be a carrier routing issue, it will unfortunately be outside of our control to correct. We are continuing to investigate and will provide updates as we learn more.

If you are unable to reach us by phone and have an emergency or need to reach us, please call 911, as there is no know issue with that service.

07/24/2026

06/19/2026

Due to the current weather conditions, the sirens were not set off today!

06/11/2026

As the storms push through Cass County, be advised we have several trees and power lines down! Be very cautious as you travel this morning until clean up is complete.

04/30/2026

The city of Atlantic is doing maintenance on 2 of their sirens this morning. The location's will be at 22nd & Chestnut and at Sunnyside Park. The technician will be manually testing these sirens and will activate them for a short time. If you hear a siren in these areas there will be no need for concern. Thank you and have a great day!

04/15/2026

The Dispatchers are being well fed this week! A BIG Thank you to Jake Karns and Molly Denney for the Meat and Cheese trays and to Shawn Macha for dropping off homemade Cinnamon Rolls this morning! Thank you for always thinking of us!!

04/14/2026

Thank you to Chief Deputy Walton and his family for stopping by and dropping off all these goodies for Telecommunications Week! We appreciate you thinking of us!

04/13/2026

🖤💛🖤

04/13/2026

Thank you to the Atlantic Police Department for dropping off ALL the goodies for the crew this week! We appreciate you thinking of us 💛