Sumner County Emergency Communications District - SCECD

09/12/2026

The passing of 25 years since that fateful day in September of 2001 almost seems impossible. And yet, as we look back we see how much time has passed, how much our nation has changed, and how this day will forever remind us of the precious gifts of life and freedom and those souls that were taken from our presence too soon. Let us always cherish our blessings. Let us always seek to serve and give and not to take. Let us always do better tomorrow than we did today - for ourselves and the generations to come.

09/08/2026

From Dispatch to each Emergency Agency in our communities in Sumner County, rest assured there will always be a person who cares about YOU in your moment of need and will be there to serve. Every single day.

August was BUSY at the Sumner County Emergency Communications Center!

Throughout the month, our telecommunicators handled a combined 55,243 calls between calls for service and phone activity.

Just how much is 55,243 calls? That averages out to approximately:

12,473 calls per week
1,782 calls per day
74 calls per hour
1.2 calls every minute
1 call every 49 seconds

And behind every number is a person. Someone calling for help, an officer requesting assistance, a first responder needing information, or one of the countless other communications that move through our center every day.

55,243 calls. 31 days. 24/7. One team.

Same mission. Different numbers. Always here.

07/04/2026

We hope everyone has a happy, safe, and blessed Independence Day as we commemorate this special 250th anniversary of our great nation. We are grateful for our freedom and the grace shed on us every day.

04/13/2026

🚨 NOW HIRING 911 DISPATCHERS 🚨
Sumner County Emergency Communications Center
Be the calm voice in someone’s worst moment
Starting Pay: $22.78
Night Shift Differential: +$0.75/hr
12-Hour Shifts (6a–6p / 6p–6a)
Every Other Friday–Sunday Off
Benefits Include:
• Medical, Dental & Vision Insurance
• 100% County-Funded Retirement Plan
• Paid Vacation & Sick Leave
• Paid Holidays
• Longevity Pay
No Experience? No Problem!
We provide fully paid, in-depth training to prepare you for success as a 911 Telecommunicator.
What You’ll Do:
• Answer emergency and non-emergency calls
• Dispatch Police, Fire, and EMS
• Provide life-saving instructions to callers
• Support first responders in real time
👉 Apply Today:
https://sumnerecc.org/
Questions? Contact:
Missy Behel
[email protected]

04/13/2026

Please join us as we recognize our hardworking telecommunicators.

Our team stands ready to serve Sumner County with care, pride, and dedication.

04/13/2026

Congratulations to our newest communications training officers!

Lauren, Kasumi, Lexie, and Kayla were recently promoted to CTO. Their weeklong classroom training included leadership, training skills, completing daily observation reports, and several other topics to prepare them for the invaluable role they are about to assume. Our new CTOs then shadow existing CTOs for some on-the-job training before imparting their dispatching or call taking knowledge to others.

Congratulations, ladies, on your promotion to this next level of leadership within the ECC. Keep doing great things!

Be kind. Be the example.

01/29/2026

Outstanding work from our 911 dispatchers! Thank you Sumner County ECC

01/01/2026

Happy New Year!!

Thank you to everyone for an outstanding 2025 and for the opportunity to serve Sumner County!

We are excited to see what 2026 will bring as we continue to team up with our remarkable first responders.

12/25/2025

Wishing you all a wonderful Christmas Day filled with love, laughter, and blessings. Merry Christmas and Happy Holidays!