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Pensacola Energy

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Pensacola Energy provides natural gas for Escambia County, FL, excluding Pensacola Beach & Century. Official page for the City of Pensacola, Florida.

All content is subject to Florida public records laws and may be retained and produced upon request. RULES OF ENGAGEMENT:
Thank you for joining Pensacola Energy’s page. We invite you to share comments and ask questions. If you would like to speak to us privately, please call 850-436-5050 or email [email protected]. This page is a limited public forum for use by Pensacola Energy and is dedicated to providing important information on specific topics. This page is not intended to engage with the public on any or all topics and is maintained for the limited purpose of disseminating accurate information and publicizing upcoming events. This page is not meant to be a public forum or venue for the expressions and/or postings of unlimited comments, videos, or additional links. The following types of comments will be considered a violation of the content policy for this page and will be removed:
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10/30/2026

REMINDER: SANITATION & NATURAL GAS BILL PAYMENT EXTENSIONS END NOV. 2

Following Hurricane Isaias, the City of Pensacola extended sanitation and natural gas bill payment deadlines through November 2.

Beginning Monday, November 2, late fees will once again accrue on past-due accounts. Significantly delinquent accounts, including those past due before the storm, may also be subject to service disconnection. The City's Billing Center will begin issuing disconnection notices Monday.

Customers with outstanding balances are encouraged to make a payment or establish a payment arrangement to avoid additional fees or service interruption.

Payment Options:
• Online: myaccount.pensacolaenergy.gov (available 24/7)
• In Person: City Customer Service Center, 308 S. Reus St., Monday–Friday, 8 a.m.–5 p.m.
• Automated Bill Pay: 833-714-3598
• Customer Service: 850-435-1800

Please take action to avoid late fees or service interruption.

10/29/2026

A pot of chili on the stove before Halloween plans? Dinner handled. 🎃

Natural gas allows you to go from a quick sauté to a steady simmer while the costumes come together.

10/27/2026

That home upgrade you’ve been thinking about? Check the rebate before you check out.

Pensacola Energy offers up to $3,000 in rebates on qualifying natural gas appliances, including water heaters, ranges, dryers, grills and whole-house generators. Depending on your project, you could get money back on an upgrade you were already planning.

See current offers and eligibility at pensacolaenergy.com/rebates-for-existing-homes/.

10/26/2026

Pilot light out on a natural gas appliance? Pensacola Energy can help.

We offer pilot lighting service for eligible residential appliances with pilot lights. Call 850-474-5300 during weekday business hours to schedule a visit and learn what to expect.

10/23/2026

The best kind of Pensacola fall night: a little cooler outside, nowhere to be, and everyone gathered around the fire pit.

If you’re dreaming up a backyard upgrade, a natural gas fire pit could be the spot where everyone ends up.

10/22/2026

Pensacola’s first chilly morning has a way of sneaking up on us. 🍂 Is your home ready to turn on the heat?

Before cooler weather arrives, schedule your natural gas heating system’s annual checkup with a qualified professional, check the air filter and make sure vents aren’t blocked by furniture. A little prep now can help your system run efficiently when you need it.

10/21/2026

Planting a tree? Putting up a fence? Digging for a backyard project? Start with 811. 🌱

Contacting 811 before you dig helps get underground utility lines marked, including natural gas lines. Make the call at least 48 hours before your project, excluding weekends and holidays.

10/20/2026

We stepped inside the kitchen at Jacksons Steakhouse with Chef Jeremiah Taylor as he fired up a Prime Delmonico au poivre vert over an open-flame natural gas grill.

Chef Jeremiah shared how cooking with gas connects all the way back to his childhood in rural Kentucky, and why it proved especially valuable for Jackson’s after the recent hurricane.

Watch the full behind-the-scenes video + read the story below. 👇

Where Great Energy Meets Great Chefs is a Local Pulse series in partnership with Pensacola Energy, the City of Pensacola's natural gas provider.

10/20/2026

Laundry day is already long enough.

If you’re shopping for a new dryer, a natural gas model is worth considering. It heats up quickly and can get loads dry faster, leaving you with one less thing on the to-do list. Plus, Pensacola Energy offers a $200 rebate when you add a new natural gas dryer to your home.

10/19/2026

A gas leak isn’t always something you can smell. Know what to look and listen for, too:

⚠️Bubbling water or discolored vegetation near a pipeline
⚠️An unusual hissing or roaring sound
⚠️A rotten-egg or petroleum-like odor

If you suspect a leak, leave the area immediately. Don’t use switches or your phone until you’re safely away. Then call Pensacola Energy’s 24-hour emergency line at 850-474-5300. Never try to locate or repair a leak yourself.

Save this reminder and share it with your household.

Address

222 W. Main Street
Pensacola, FL
32502

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

(850) 436-5050

Website

http://www.pensacolaenergy.com/

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