Bexar Metro 9-1-1 Network

08/13/2026

Bexar Metro 9-1-1 Network hosted a CPR training class for Telecommunicators with our local agencies including the San Antonio Police Department, Bexar County Sheriff's Office, Balcones Heights Police Department, Schertz Police Department, and the Guadalupe County Sheriff's Office.

CPR enhances the skill set of our Telecommunicators by sharing knowledge and best practices and can significantly impact survival rates in emergencies.

08/12/2026

9-1-1 Totals for July 2026.

08/11/2026

Be prepared, be ready, be safe. Have a great school year!

08/03/2026

Bexar Metro 9-1-1 Network participated in Hero Like Her event at the San Antonio Fire Department Academy.
We spoke to 8-12 year old participants about 9-1-1 and Text to 9-1-1 and they even had the opportunity to practice calling 9-1-1 with our 9-1-1 simulators. San Antonio Fire Department

07/31/2026

Bexar Metro 9-1-1 Network participated in SB Day at Morgan's Wonderland.

SB Day is put on by Spina Bifida Texas and families were invited from all over the state to spend the day at Morgan's Wonderland.

07/30/2026

Study finds word choice is linked to depression and anxiety symptoms in 911 dispatchers.
The link to the story: https://news.utsa.edu/2026/07/how-word-choice-is-linked-to-depression-and-anxiety-symptoms-in-911-dispatchers/

07/27/2026

The words we use matter-especially for the invisible frontline of public safety.

A study by UT San Antonio found that specific words used by 9-1-1 telecommunicators to describe stressful calls can actually predict hidden warning signs of depression and anxiety.
Read more about the study: https://news.utsa.edu/2026/07/how-word-choice-is-linked-to-depression-and-anxiety-symptoms-in-911-dispatchers/

UT San Antonio researchers used artificial intelligence to spot hidden signals of psychological distress in an understudied frontline workforce.

07/20/2026

Bexar Metro 9-1-1 Network participated in KLRN's Back to School Bash at the San Antonio Food Bank.

We had the opportunity to talk to the kids about 9-1-1 and hand out some informational coloring books about 9-1-1.

07/17/2026

Shantelle Oliver, CEO and founder of A*O Leadership Solutions, presented her class on 5 Chairs/5 Choices at Bexar Metro 9-1-1 Network.

Her class provides Telecommunicators the framework to handle high-stress situations on the dispatch floor.

07/10/2026

Bexar Metro 9-1-1 Network participated in the Hero Like Her Camp at the San Antonio Fire Department Academy. We had the opportunity to talk about 9-1-1 and Text to 9-1-1 services in our service area of Bexar, Comal, and Guadalupe counties. Cell Phone Sally even showed up.