MatCom Public Safety Dispatch

MatCom Public Safety Dispatch Proudly serving the Mat-Su Borough since 2004. MatCom Dispatch is the primary 9-1-1 answering point for our Valley community.

NOTE: This page is not for reporting crimes.

***  UPDATE: The fire at 1201 N. 49th State Street, the MatSu Landfill, has been extinguished. ***๐Ÿšจ COMMUNITY NOTICE ๐ŸšจMa...
06/23/2026

*** UPDATE: The fire at 1201 N. 49th State Street, the MatSu Landfill, has been extinguished. ***

๐Ÿšจ COMMUNITY NOTICE ๐Ÿšจ

MatCom is aware of an active fire at the Mat-Su Landfill.

Firefighters are currently on scene and working to bring the situation under control. Residents may notice increased emergency vehicle traffic and visible smoke in the area.

At this time, we ask the public to avoid the area and allow emergency personnel the space they need to safely conduct operations.

We will provide updates as additional information becomes available. Thank you for your patience and cooperation as crews work to mitigate the incident.

A big thank you to MAC Federal Credit Union for their support and these snacks!
05/20/2026

A big thank you to MAC Federal Credit Union for their support and these snacks!

May is Mental Health Awareness Month.First responders show up on someone elseโ€™s worst day โ€” every single shift. Behind t...
05/18/2026

May is Mental Health Awareness Month.

First responders show up on someone elseโ€™s worst day โ€” every single shift.

Behind the uniforms are human beings who carry the weight of trauma, long hours, critical decisions, and the emotional impact of what they see and hear. Mental health education isnโ€™t a luxury in this profession โ€” itโ€™s essential.

Strong responders build strong communities. Taking care of those who take care of us isnโ€™t optional โ€” itโ€™s our responsibility.

** Update: Burn Completed **Palmer Fire & Rescue is conducting an acquired structure burn at 2600 Palmer Fishhook Road, ...
05/17/2026

** Update: Burn Completed **

Palmer Fire & Rescue is conducting an acquired structure burn at 2600 Palmer Fishhook Road, near the intersection of Palmer Fishhook Rd and the Glenn Hwy. The burn started Sunday May 17, 2026 at 9:00 AM.

Please do not enter the location in attempt to observe the training due to hazards of the exercise or fly drones over the area.

We are proud to share that on Tuesday, our Dispatcher of the Year, Heather Cleveland along with Wasilla Police Departmen...
05/15/2026

We are proud to share that on Tuesday, our Dispatcher of the Year, Heather Cleveland along with Wasilla Police Department Officer Nate Lecours as Officer of the Year, were recognized by the Wasilla Sunrise Rotary!

Please join us in congratulating these two on their well-deserved recognition and for exemplifying the very best of public safety!

On Peace Officers Memorial Day, we remember the men and women who answered the call and never made it home. We remember ...
05/15/2026

On Peace Officers Memorial Day, we remember the men and women who answered the call and never made it home. We remember the voices behind the badge, the families who carry their legacy, and the communities forever changed by their sacrifice.

From dispatch, we know the weight of every โ€œ10-33,โ€ every foot pursuit, every traffic stop that doesnโ€™t feel quite right. We hear the strength in your voices โ€” and sometimes the strain. We clear the air when it gets quiet. We hold our breath with you. And when the worst happens, we never forget.

To those who made the ultimate sacrifice: your watch may have ended, but your impact never will.

To those still out there answering the call: weโ€™ve got your back โ€” today and every day.

Stay safe. Stay strong. We will always be here. ๐Ÿ–ค๐Ÿ’™

05/08/2026
๐Ÿšจ WEโ€™RE HIRING! ๐ŸšจJoin the team behind the headset at MatCom Public Safety Communications Center.MatCom is looking for de...
05/07/2026

๐Ÿšจ WEโ€™RE HIRING! ๐Ÿšจ
Join the team behind the headset at MatCom Public Safety Communications Center.

MatCom is looking for dedicated, calm-under-pressure professionals to join our team as Public Safety Dispatchers/Telecommunicators serving the Mat-Su Valley.

This is more than answering phones. Dispatchers are the first first responders, providing critical support to law enforcement, fire, and EMS while helping people through some of the most difficult moments of their lives.

๐Ÿ’ฌ What you can expect:
โœ” Fast-paced and rewarding work
โœ” Strong team environment
โœ” Opportunities for growth and advancement
โœ” Training provided
โœ” Meaningful public service career

๐Ÿ“ Serve a region roughly the size of West Virginia
๐Ÿ“ž Help answer over 160,000 calls for service annually
๐Ÿš” Support Police, Fire, EMS, and partner agencies across the Valley

We are looking for individuals who are:
โœ” Professional
โœ” Adaptable
โœ” Team-oriented
โœ” Strong communicators
โœ” Able to multitask under pressure

If you are looking for a career where your voice truly makes a difference, we encourage you to apply.

If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. After your account has been established, you can upload it from a saved document on your computer, or manually enter your personal information. This app...

To our brave firefighters:Thank you for responding at 3:17 a.m. with zero complaints (to us, anyway).Thank you for under...
05/04/2026

To our brave firefighters:

Thank you for responding at 3:17 a.m. with zero complaints (to us, anyway).

Thank you for understanding that when we say, โ€œCaller reports a small smell of smoke,โ€ it could mean anything from burnt toast to a three-alarm inferno.

And thank you for pretending not to hear us triple-tone the station because someone leaned on the console.

Stay safe out there. Weโ€™ll keep the tones coming (sorry in advance). ๐Ÿšจ

โ€” Dispatch ๐Ÿ’›

Safely dispose of your unused or expired medications at the Palmer and Wasilla Fred Meyer locations this Saturday.
04/23/2026

Safely dispose of your unused or expired medications at the Palmer and Wasilla Fred Meyer locations this Saturday.

Wasilla friendsโ€”letโ€™s take care of our community together ๐Ÿ’™

Safely dispose of your unused or expired medications at DEA National Prescription Take Back Day ๐Ÿ’Š

Saturday, April 25, 2026
10 AM โ€“ 2 PM
Fred Meyer in Wasilla & Palmer

Help prevent drug misuse, protect your family, and keep our water safe.

โœ” Bring unused or expired medications
โœ” Keep liquids (like cough syrup) tightly sealed
โŒ No sharps (syringes) or medical waste

Questions? (907) 861-8557 | [email protected]

Address

1800 E Parks Highway
Wasilla, AK
99654

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