28/08/2026
Star of the Sea Aged Care Residence in Torquay hosted a Scam Watch Forum yesterday to help residents stay informed during Scams Awareness Week.
Local Federal Member Libby Coker MP facilitated the forum, with guest speaker Dr Daniel Mulino MP Assistant Treasurer, Minister for Financial Services and Federal Member for Fraser. Dr Mulino spoke about how older Australians are disproportionately affected by scams and the importance of recognising the warning signs, speaking up and reporting scams.
Residents shared examples of just how convincing scams can be. Shirley spoke about a friend who lost $20,000 to a bank scam and felt embarrassed because she had worked in banking during her career. Helen shared how a friend lost thousands of dollars after receiving a fake electricity bill.
An important takeaway was that there is no shame in falling victim to a scam. Even people with financial expertise can be caught out, and speaking up helps protect others.
Residents were encouraged to remember three simple words: Stop. Check. Protect. Warning signs can include unsolicited calls, emails or texts, pressure to act quickly, spelling mistakes, offers that seem too good to be true and requests to move a conversation to social media. A good blanket rule is to never click on a link in an unexpected message.
At VMCH, helping our communities build their cyber safety awareness is an important part of supporting people to stay informed, confident and safe.
If you think you have been targeted, contact your bank immediately, report the incident to Scamwatch and contact police.
Thank you to Libby, Dr Mulino, our residents and the team at Star Cafe at Star of the Sea for providing catering on the day.