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Department of Administrative Reforms and Public Grievances (DARPG), Government o

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Department of Administrative Reforms and Public Grievances (DARPG), Government o

The Department of Administrative Reforms and Public Grievances is also known by its acronym DARPG

On December 10, 1985 Ministry of Personnel and Training, Administrative Reforms, Public Grievances and Pensions was re-designated as the Ministry of Personnel, Public Grievances and Pensions with three departments namely, Department of Personnel and Training (DOPT), Department of Administrative Reforms and Public Grievances (DARPG) and Department of Pension and Pensioners Welfare. DARPG is the nod

al agency of the Government of India for administrative reforms as well as redressal of public grievances relating to the states in general and those pertaining to Central Government agencies in particular. Vision of DARPG is to Facilitate pursuit of excellence in governance for the benefit of all citizens.

01/12/2023

Sewa Setu – Citizen-Centric Service Delivery Platform!

Sewa Setu (Assam Right to Public Service) Portal empowers citizens to apply online for ARTPS-notified services.

It also promotes proactive disclosure related to citizens’ entitlements under the Act and procedures for assessing ARTPS services.

The Monthly Report for States/UTs for October 2023 is available at
👉https://darpg.gov.in/sites/default/files/2023-10-01_state.pdf

PMO India
Dr Jitendra Singh
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
MyGovIndia
National Centre for Good Governance, Government of India

30/11/2023

Empowering Citizens Nationwide!

From 1st January to 31st October, 2023:

✅647,336 citizen feedback collected by the BSNL Feedback Call Centre

✅233,894 citizens expressed satisfaction with Grievance Redressal

✅158,486 citizens rated Grievance Redressal as “Excellent & Very Good”

The Monthly Report for States/UTs for October 2023 is available at

👉https://darpg.gov.in/sites/default/files/2023-10-01_state.pdf

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

29/11/2023

Strengthening Grievance Redressal!

The rankings for October 2023 in the Monthly Report for States/UTs:

Sikkim was ranked 1st among North Eastern States, Group A; Lakshadweep was ranked 1st among Union Territories, Group B; Uttar Pradesh was ranked 1st among Group C States; and Kerala was ranked 1st among Group D States.

The Monthly Report for States/UTs for October 2023 is available at

👉https://darpg.gov.in/sites/default/files/2023-10-01_state.pdf

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

28/11/2023

The 19th NGGWS webinar saw the participation of 343 officers, including Secretaries of AR and IT from various states, District Collectors, and Directors of State ATI’s nationwide. Shri NBS Rajput, Joint Secretary, DARPG, extended the vote of thanks.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

28/11/2023

Dr. M.S. Lakshmi Priya, MD, , PM Awards 2022 recipient, showcased 'Sampoorna' in Bongaigaon, achieving a 95.6% transformation of malnourished children in a year via decentralized, tech-based, community-centric strategies, sustained by mothers' empowerment & innovation.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

28/11/2023

Shri Kundan Kumar, DC, Purnea, PM Awards 2022 recipient, presented an initiative on Navpravartan Startup Zone Chanpatia—addressing COVID-19 challenges, fostering tech startups, and transforming migrant workers into settled entrepreneurs.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

28/11/2023

Insightful presentation by Ms. Pauline Martin, Dy. Head, & Ms. Sandra Senichault, International Project Manager, showcasing Administrative Reforms in France. Their emphasis on the transformative policy in the French Civil Service reflects a commitment to innovation & efficiency.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

28/11/2023

Today, Shri V. Srinivas, Secretary, and Director General, , presided over the 19th National Good Governance Webinar Series, focusing on PM’s Award-Winning Initiatives with the theme 'Innovation at District Level.

Watch now: https://youtu.be/iKDrPvN59eo

PMO India
PMO India
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

28/11/2023

Release of four Case Studies of Good Governance Initiatives of Jammu & Kashmir today by Secretary, DARPG V.Srinivas at STC Building, New Delhi and by Chief Secretary, Shri Arun Kumar, Government of Jammu and Kashmir via Video Conferencing.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

28/11/2023

“Under Janbhagidari, Jammu and Kashmir have seen an extraordinary leap in project participation, soaring from 9,000 to a staggering 92,000 projects. This monumental shift is reshaping the Union Territory fundamentally.”

Chief Secretary, Government of Jammu and Kashmir, Shri Arun Kumar, shared this transformative journey during the release of four Case Studies on Good Governance Initiatives.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

28/11/2023

Professor Jahan Ara from the Government of Jammu and Kashmir shared valuable perspectives during the release of Case Studies on Good Governance Initiatives in Jammu and Kashmir via Video Conferencing.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

28/11/2023

The preparation of Case Studies on Good Governance Initiatives in Jammu and Kashmir involved a meticulous four-step methodology:
✅In-depth research using Academic Literature, Reports, and Public Records for contextual understanding.
✅Data Collection through Diagnostic Workshops, Online Presentations, and One-to-One Interactions with Stakeholders.
✅Content Finalization – Draft Document Case Study presented for review and analysis.
✅Stakeholder Feedback and continuous updating for comprehensive insights.

Professor Harsh Sharma from the Centre of Public Policy, Administrative Staff College of India, Hyderabad, shared these key steps during the release of the Case Studies on Good Governance Initiatives in Jammu and Kashmir via Video Conferencing.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
MyGovIndia
National Centre for Good Governance, Government of India

28/11/2023

“J&K has been a pioneer in the adoption of e-Services, providing 1075 e-Services in October 2023 which is the highest in the country. The case studies document the success stories in the J&K governance model for dissemination.”

Secretary DARPG, Shri V. Srinivas, while releasing four Case Studies on Good Governance Initiatives in Jammu and Kashmir at the STC Building.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

28/11/2023

"The DARPG – Govt. of J&K collaboration was envisaged under “Behtar Nizam e-Hakumat - Kashmir Aelamia" adopted in 2019 Regional Conference chaired by Dr. Jitendra Singh, MOS(PP) and Shri Manoj Sinha, LG, J&K.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

28/11/2023

Delivering on the Promise of 'Service Delivery' through Digital Governance!

In October 2023, Uttar Pradesh received and disposed of the maximum number of grievances on the Portal.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

24/11/2023

Secretary DARPG, Shri V. Srinivas led the ‘Read the Preamble’ talks/webinars today on Constitutional Values and fundamentals of the Indian Constitution to all the officers/officials of the DARPG/DOPPW and NCGG.

Prof. Rajinder Kaur, Dean of the Faculty of Law Punjab University also delivered an insightful Constitution Day address on “Indian Constitution and Fundamental Duties”.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

24/11/2023

Empowering Rural Communities through CPGRAMS!

In October 2023, a total of 7973 grievances were registered through Common Service Centres.

The Department of Agriculture and Farmers Welfare leads in receiving the maximum number of grievances, followed by the Government of Uttar Pradesh at the 2nd place and the Department of Financial Services (Banking Division) at the 3rd place.

The report is available at 👉

https://darpg.gov.in/sites/default/files/2023-10-01.pdf

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

23/11/2023

Department of Administrative Reforms and Public Grievances (DARPG), Government of India has released its eighth-in-line Way Forward monthly report for States/UTs, October 2023!

This report especially features deeper insights and analysis of e-services in the (including , & ) sector.

The sector-wise analysis compares in (including , & ) sector across States/UTs, identifying citizen-centric sub-themes and state-specific scope of shifting from offline services to platforms. Moreover, the report also presents the status of e-services provided through the State’s/UT’s Single Unified Portal and brief insights regarding e-Services, Mandatory e-Services, Role of Right to Service Commission in e-Service Delivery, Driving Factors of Quality Service Delivery, and Best Practices of States/UTs.

Read the Report here: https://darpg.gov.in/sites/default/files/NeSDA_October.pdf

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
National Centre for Good Governance, Government of India
MyGovIndia
Indian Institute of Public Administration IIPA

23/11/2023

Fostering Efficient Resolution of Grievances!

In October 2023, the top performers in within Group B (grievances less than 500) include the Ministry of Drinking Water and Sanitation, the Department of Legal Affairs, and NITI Aayog.

The report is available at 👉

https://darpg.gov.in/sites/default/files/2023-10-01.pdf

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

22/11/2023

Let's Celebrate the Foundation of Our Democracy!

To commemorate the 73rd , Department of Administrative Reforms and Public Grievances (DARPG), Government of India invites all to participate in the online reading of the preamble.
Join in & share your pictures with .

For online reading of the preamble visit http://readpreamble.nic.in
PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

22/11/2023

Secretary Department of Administrative Reforms and Public Grievances (DARPG), Government of India Shri V. Srinivas convened a meeting with the knowledge partner on 22nd November, 2023 to review the progress of the which is a biennial exercise undertaken by the department to assess the effectiveness of e-Service delivery across the nation.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

22/11/2023

Enhancing Governance with !

In October 2023, the top performers in within Group A (grievances more than equal to 500) include the Department of Justice, Department of Food and Public Distribution, and Department of Agriculture & Farmers Welfare.

The report is available at 👉

https://darpg.gov.in/sites/default/files/2023-10-01.pdf

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

21/11/2023

Strengthening Redressal Machinery!

In October 2023, a decrease was witnessed in the pendency of appeals in the Central Secretariat on the Portal.
in action, forging a more responsive system.

The report is available at 👉

https://darpg.gov.in/sites/default/files/2023-10-01.pdf

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

21/11/2023

A Meeting chaired by Shri V. Srinivas, Secretary, DARPG was held on 20.11.2023 at 3.30 PM (IST) through VC on commissioning of a new book on Public Governance and Public Administration in India under the IIAS- Palgrave Series as a part of IIAS New Delhi 2025.

The meeting was attended by Dr. S.N. Tripathi, DG, IIPA, Dr CK Mathew IAS(Rtd), and Prof. C. Sheela Reddy.

Mr. Paul Joyce, Publication Director and other officers from IIAS, Belgium also participated in the meeting.

PMO India
Dr Jitendra Singh
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia
Press Information Bureau - PIB, Government of India

20/11/2023

Efficiency at Motion! Paving the Way for Minimal Pendency!

In October 2023, a decrease was witnessed in the pendency in the Central Secretariat on the CPGRAMS Portal.

A commitment to streamlined operations – forging a path to optimal efficiency.

The report is available at 👉
https://darpg.gov.in/sites/default/files/2023-10-01.pdf

PMO India
Dr Jitendra Singh
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Press Information Bureau - PIB, Government of India
MyGovIndia
Indian Institute of Public Administration IIPA

19/11/2023

Ensuring Responsive and Citizen-Centric Feedback!

In October 2023, BSNL achieved a milestone, collecting the highest number of feedbacks since its inception in July, 2022.
The BSNL Feedback Call Centre covers all grievances redressed on CPGRAMS across Central Ministries/Departments and States/UTs.

Check out the full report here 👉

https://darpg.gov.in/sites/default/files/2023-10-01.pdf

PMO India
Dr Jitendra Singh
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
National Centre for Good Governance, Government of India
Indian Institute of Public Administration IIPA
MyGovIndia
Press Information Bureau - PIB, Government of India

18/11/2023

Citizen-Centric Development in Action!

DARPG has released the 18th Monthly Report for the month of October 2023 for Central Ministries/Departments.
In the month of October, the Central Secretariat records the lowest-ever pendency in grievances and appeals.

The report is available at 👉

https://darpg.gov.in/sites/default/files/2023-10-01.pdf

PMO India
Dr Jitendra Singh
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia
Press Information Bureau - PIB, Government of India

14/11/2023

Empowering Citizens!

The Government of Punjab’s integrated platform – Connect Punjab, offers an easy way to:

✅Apply for services

✅Lodge Grievances

✅Seek RTI’s

✅Request Water Connections

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

13/11/2023

Streamlining Public Finance for Good Governance in Uttarakhand!

The Govt. of Uttarakhand introduced the Integrated Financial System (IFMS) – a cutting-edge web-based financial management platform.

❇️Streamlined Bill Processing

❇️Efficient Receipt Management

❇️Color-coded Reporting

❇️Employee Onboarding & Pension Management

Empowering decision-making with technology!

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

12/11/2023

Diverse e-Services Transforming the Finance Sector!

With 1,285 e-services, the finance sector is undergoing a significant transformation, making processes simpler and improving access to financial services for everyone.

Identified Themes of e-Services under Finance Sector

❇️486 e-services for Registration and Finance-related Certificates and documentation.

❇️373 e-services supporting Financial Facilitation, Revenue Management and taxation.

❇️263 e-services for Partnership, Co-operative, and Society-related matters.

❇️109 e-services for Tender Management.

❇️54 e-services covering a variety of other financial services.

The report is available at👉

https://darpg.gov.in/sites/default/files/NeSDA_September.pdf

PMO India
Dr Jitendra Singh
Department of Personnel and Training (DoPT), Government of India
Press Information Bureau - PIB, Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

12/11/2023

Let's illuminate together, prioritizing sustainability- A for a cleaner & eco-friendly planet!🪔🪔

Secretary, DARPG, Shri V Srinivas interacted with Officials and employees to discuss the implementation of various stages of the 'Swachh Diwali Shubh Diwali' Signature Campaign at STC Building, New Delhi.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

12/11/2023

Make this Diwali extra special with Swachh Celebrations!

Share your Swachh Diwali moments in 30-60 second video reels on social media and sign up for a clean, green, single-use plastic-free Diwali on the MyGov portal.

Let’s make a difference together.

Pledge for Swachh Diwali Shubh Diwali Celebrations 👉

https://pledge.mygov.in/swachh-diwali-shubh-diwali/

PMO India
Dr Jitendra Singh
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia
Press Information Bureau - PIB, Government of India
Ministry of Housing and Urban Affairs
Swachh Bharat Mission - Urban

10/11/2023

A significant leap towards streamlined, efficient service delivery!

Jammu and Kashmir, Kerala, Assam, and Odisha lead the way with 100% of their services available through dedicated Single Unified Service Delivery Portals - e-UNNAT, eSevanam, Sewa Setu, and Odisha One.

The report is available at👉

https://darpg.gov.in/sites/default/files/NeSDA_September.pdf

The figures and details of the services are reported by States/UTs on the NeSDA Way Forward dashboard

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

10/11/2023

The India-Gambia 3rd Joint Working Group meeting to implement the bilateral MOU on Personnel Administration and Governance was held under chairmanship of Secretary DARPG Shri V.Srinivas and Chairman, Public Service Commission of Gambia Mr Lamin Samateh by video conference.

The 2 sides agreed to strengthen bilateral collaboration by extending the India-Gambia MOU up to 5 years from 2021-2026, and conduct a capacity building program for Gambian Civil servants at NCGG and a study tour during January- February 2024.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

09/11/2023

Team DARPG, led by Secretary DARPG, Shri V.Srinivas celebrated ‘Swachh Diwali Shubh Diwali’ today at the STC Building.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

09/11/2023

Secretary DARPG, Shri V. Srinivas presented awards to the Team DARPG for their participation in the Essay Competition on “Sardar Patel: Vision for Modern India” during the observance of Rashtriya Ekta Diwas.

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

09/11/2023

Digital Empowerment and Efficient Public Service Delivery!

DARPG has released the seventh edition of NeSDA-Way Forward Monthly Report for States/UTs, which provides a detailed overview of status of e-services delivery across States/UTs.

The report is available at👉

https://darpg.gov.in/sites/default/files/NeSDA_September.pdf

The figures and details of the services are reported by States/UTs on NeSDA Way Forward dashboard

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

08/11/2023

विभाग में आज दिनांक 08.11.2023 को माननीय निदेशक(प्रशासन) श्री नरेन्द्र कुमार मीना की अध्यक्षता में राजभाषा कार्यान्वयन समिति की बैठक सम्पन्न हुई ।

PMO India
Dr Jitendra Singh
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia
Press Information Bureau - PIB, Government of India

07/11/2023

DARPG has released its 18th Monthly Report for the month of October 2023, for Central Ministries/Departments

➡️ A total of 1,23,491 grievances were redressed by Central Ministries/Departments in October 2023

➡️ Pendency in the Central Ministries/Departments stands at 57,211 grievances at the end of October 2023, the lowest ever recorded in the Central Secretariat

The report is available athttps://darpg.gov.in/sites/default/files/2023-10-01.pdf

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

07/11/2023

DARPG has released its 15th Monthly Report for the month of October, for States/UTs.

➡️ A total of 54,809 grievances were redressed by States/UTs in October 2023
➡️ Pendency stands at 1,82,722 grievances at the end of October 2023

The report is available athttps://darpg.gov.in/sites/default/files/2023-10-01_state.pdf

PMO India
Dr Jitendra Singh
Press Information Bureau - PIB, Government of India
Department of Personnel and Training (DoPT), Government of India
Department of Pension & Pensioners' Welfare
Indian Institute of Public Administration IIPA
National Centre for Good Governance, Government of India
MyGovIndia

Address

Sardar Patel Bhawan, Parliment Street
Delhi
110001

Opening Hours

Monday	9am - 6pm
Tuesday	9am - 6pm
Wednesday	9am - 6pm
Thursday	9am - 6pm
Friday	9am - 6pm

Website

http://darpg.gov.in/

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Videos

Ushering The #Swachhata Revolution! Inspired by the ideals of Mahatma Gandhi Ji, DARPG launched #SpecialCampaign2.0 for Swachhata at govt offices and disposal of pending matters from 2nd Oct 2022 to 31st Oct 2022. ✅It covered all Ministries/Department of Government of India and their attached/subordinate offices. #SwachhBharat #SwachhataHiSeva PMO India Dr Jitendra Singh Department of Personnel and Training (DoPT), Government of India Department of Pension & Pensioners' Welfare National Centre for Good Governance, Government of India LBSNAA Press Information Bureau - PIB, Government of India DDNewsLive MyGovIndia Swachh Bharat

This time we are focused on evolving some best practices and also dealing with the online clearance We will seek the help of @MIB_India to propagate innovative practices among the general masses Hon’ble MoS (PP) @DrJitendraSingh on #SpecialCampaign 2.0 #SwachhBharat #SwachhataHiSeva PMO India Department of Personnel and Training (DoPT), Government of India Department of Pension & Pensioners' Welfare National Centre for Good Governance, Government of India LBSNAA Press Information Bureau - PIB, Government of India DDNewsLive Swachh Bharat MyGovIndia

"Nearly 88 lakh square feet of the area was cleared and nearly one lakh locations were involved in this campaign. As many as 300 best practices were involved." -Hon’ble MoS (PP) @DrJitendraSingh on #SpecialCampaign 2.0. #SwachhBharat PMO India Department of Personnel and Training (DoPT), Government of India Department of Pension & Pensioners' Welfare National Centre for Good Governance, Government of India LBSNAA Press Information Bureau - PIB, Government of India DDNewsLive Swachh Bharat MyGovIndia

Here is the full interview of Shri V. Srinivas, Secretary, DARPG, talking about the progress of Special Campaign 2.0. on All India Radio News #SpecialCampaign2.0 #SwachhBharat PMO India Dr Jitendra Singh Department of Personnel and Training (DoPT), Government of India Department of Pension & Pensioners' Welfare National Centre for Good Governance, Government of India LBSNAA Press Information Bureau - PIB, Government of India DDNewsLive MyGovIndia

Pacing ahead with the vision of#SwachhBharat! Under the #SpecialCampaign2.0, officials @DARPG_GoI joined hands in shredding of physical files. ✅The key focus is boosting space management and enhancing the efficiency of the work place environment & recycle paper waste. #SwachhataHISeva PMO India Dr Jitendra Singh Department of Personnel and Training (DoPT), Government of India Department of Pension & Pensioners' Welfare National Centre for Good Governance, Government of India LBSNAA Press Information Bureau - PIB, Government of India DDNewsLive

माननीय राज्य मंत्री डॉ जितेंद्र सिंह ने डीएआरपीजी द्वारा संचालित Special Campaign 2.0 के अंतर्गत हुए कार्यों को समझाते हुए उस पर विचार व्यक्त किए और पूरे कार्यक्रम की सराहना भी की। PMO India Dr Jitendra Singh Department of Personnel and Training (DoPT), Government of India Department of Pension & Pensioners' Welfare National Centre for Good Governance, Government of India LBSNAA Press Information Bureau - PIB, Government of India DDNewsLive