City of Dallas Emergency Management & Crisis Response

07/22/2026

Residents needing temporary relief from the heat are encouraged to use any City of Dallas public facility including recreation centers and libraries, available during regular business hours. Extended Cooling Centers include DART locations.  

07/22/2026

🌞 Need a place to cool off?

When temperatures get too hot, stay safe by spending time in an air-conditioned building.

Dallas residents can visit City recreation centers and libraries during normal business hours to cool down.

Additional cooling centers are also available:
📍 West Dallas Multipurpose Center
2828 Fish Trap Road, Dallas, TX 75212

📍 MLK Community Center
2922 Martin Luther King Jr. Blvd, Dallas, TX 75215

Find locations and hours:
https://dallascityhall.com/departments/officeemergencymanagement/Pages/Cooling-Centers.aspx

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🌞 ¿Necesita un lugar para refrescarse?

Cuando haga mucho calor, manténgase seguro pasando tiempo en un edificio con aire acondicionado.

Los residentes de Dallas pueden visitar los centros recreativos y las bibliotecas de la Ciudad durante su horario normal para refrescarse.

También hay centros de enfriamiento disponibles en:
📍 Centro Multipropósito de West Dallas
2828 Fish Trap Road, Dallas, TX 75212

📍 Centro Comunitario Martin Luther King Jr.
2922 Martin Luther King Jr. Blvd, Dallas, TX 75215

Consulte las ubicaciones y los horarios:
https://dallascityhall.com/departments/officeemergencymanagement/Pages/Cooling-Centers.aspx

Residents needing temporary relief from the heat are encouraged to use any City of Dallas public facility including recreation centers and libraries, available during regular business hours. Extended Cooling Centers include DART locations.  

07/01/2026

🚨🚨 Monthly Outdoor Warning System Test today. The City of Dallas will conduct a full audible test of the Outdoor Warning System today, July 1, 2026, at noon. This is only a test. 🚨🚨

🚨🚨Prueba Mensual de Sistema de Sirenas de Alerta Exterior hoy. La Ciudad de Dallas realizará una prueba audible completa del Sistema de Sirenas de Alerta Exterior hoy, 1 de julio de 2026, al mediodía. Esto es solo una prueba 🚨🚨

06/10/2026

The Dallas Street Response Team is committed to serving our community with compassion, professionalism, and urgency. No matter the situation, our team stands ready to respond when individuals are experiencing a crisis, facing homelessness, or simply need help connecting to vital resources.

Every day, we work alongside our partners to provide outreach, crisis intervention, resource navigation, shelter connections, transportation assistance, wellness checks, and support for some of our city's most vulnerable residents. We meet people where they are, listen without judgment, and help create pathways toward stability and hope.

Whether it's responding to a call for service, assisting someone in need of shelter, connecting individuals to healthcare and behavioral health services, or helping resolve quality-of-life concerns within our neighborhoods, our mission remains the same: to serve with dignity, respect, and care.

We are proud to be a team that doesn't hesitate when called upon. We show up, we collaborate, and we work tirelessly to make a positive difference in the lives of those we encounter.

Thank you to our community partners, public safety agencies, service providers, and residents who continue to support this important work. Together, we are building a stronger, safer, and more compassionate Dallas.

Dallas Street Response — Serving, Supporting, and Responding When It Matters Most. 💙

06/03/2026

The Monthly Outdoor Warning System Test scheduled for today has been canceled due to weather conditions.
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La Prueba Mensual del Sistema de Sirenas de Alerta Exterior programada para hoy ha sido cancelada debido al mal tiempo.

05/29/2026

Our DSR team is centered around providing outreach and advocacy out in our communities to those who are experiencing homelessness. Sometimes all it takes is just to be a shoulder or ear to lean on in order to elicit change and hope for those that need it.

05/15/2026

05/12/2026

Wanting to share a snapshot of the work our Dallas Street Response does; because sometimes the work goes far beyond simply connecting someone to shelter. Sometimes it’s about trust, patience, and showing people that they are seen.

That was the case recently near the 13700 block of North Central Expressway, where Dallas Street Response team members Christie W and Devery W assisted an unsheltered pair of siblings that were facing serious medical and personal challenges.

One sibling lives with cerebral palsy, while the other experiences epileptic seizures. But beyond the immediate need for shelter, there was another concern weighing heavily on them: Their pets. While the siblings are facing hardship, they didn’t want to abandon the animals that had remained by their side and that they care for

Rather than treating the situation like a quick transaction, the team approached it with compassion, empathy and persistence.

As Christie continued building rapport with the siblings, they eventually agreed to accept assistance and transition into shelter services at Dallas Life. At the same time, the team worked tirelessly behind the scenes to locate resources for the pets, making numerous calls in search of help.

When traditional options came up short, Ms. Whitehead reached out to a personal contact who fosters animals. That connection ultimately led to both pets being safely fostered at no cost while the siblings begin their transition into stable shelter.

Meanwhile, Christie's partner Devery Williams retrieved the Dallas Street Response transport van to ensure the brother and sister could be transported safely to Dallas Life.

It’s a reminder that the work being done by Dallas Street Response often requires more than logistics. It requires empathy, creativity, and a willingness to stay committed until a solution is found.

This is what the Dallas Street Response team does every day: meeting people where they are, treating them with dignity, and understanding that every situation comes with its own human story.

The efforts of Christie and Devery reflect the heart of that mission—and the impact that can happen when compassion and determination work side by side.