Jessica Costello

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Jessica Costello Evansville Fire Department 🚒
PIER Manager
(Public Information, Education & Relations)

31/07/2026
22/07/2026

DID YOU KNOW? 🚨

Since July 1, the Evansville Fire Department and Evansville-Vanderburgh Central Dispatch have partnered to begin the Crosswalk to Careâ„¢ program, a 911 Care Navigation program designed to help residents with non-emergency medical concerns find the care they need.

So, what does that mean?

When someone calls 911 for a medical concern, dispatchers will continue sending an ambulance for life-threatening or urgent emergencies. That will never change.

However, for calls that do not require an emergency response, callers may be connected with a Care Navigator who can help identify the best next step for their healthcare needs.

That could include:

✅ Connecting with a doctor or urgent care
✅ Helping with medication questions or follow-up care
✅ Connecting to behavioral health resources
✅ Providing guidance for managing care at home
✅ Helping arrange transportation when needed

And here’s something important:

This service is available to everyone: insured, underinsured or uninsured. There is no cost to the resident or the City of Evansville. Funding comes through participating healthcare insurance partners.

The goal is simple: The right care. The right time. The right resource.

Our firefighters, paramedics, EMTs and dispatchers will always be there when you need emergency help. The Crosswalk to Care program simply provides our community with another option for those situations when an ambulance may not be the best solution.

REMEMBER: If you’re experiencing a life-threatening emergency, call 911.
See the attached example for more information on a type of situation that may be considered a non-emergency and where Crosswalk to Care may be able to help connect residents with the right resource.

21/07/2026

Public Safety Slugfest 2026 is more than a softball game. It’s an opportunity to support local children and families while cheering on our police officers and firefighters.

We’re looking for community sponsors to help make this event a success. Sponsorships start at $250 and include recognition before, during, and after the game.

Your support benefits Santa Clothes Club, Easterseals Rehabilitation Center, Ark Crisis Children’s Center, and Mattingly Charities.

If your business would like to get involved, send us a message or contact us using the information on the sponsorship form. Together, we can make a lasting impact. Indiana Fraternal Order of PoliceNational Fraternal Order of PoliceEvansville OttersEvansville Police DepartmentEvansville Fraternal Order of Police County Sheriff's OfficeEvansville Professional Fire Fighters Local 357

https://unionly.io/o/foplodge73/public-safety-slugfest-2026-donations

20/07/2026
08/07/2026

🚨Mayday Alert for Capt Pace’s son, Jentry🚨

On July 5, Captain John Pace of the Ohio Township Fire Department was boating with his family when a tragic accident occurred. His five-year-old son, Jentry, suffered critical injuries after being struck by a boat propeller. Captain Pace immediately pulled Jentry from the water and brought him safely to shore, where they were met by a conservation officer. Using a tourniquet provided by the officer, Captain Pace helped stabilize his son until emergency medical care arrived. Jentry was then transported to Norton Children's Hospital in Louisville, where he has undergone multiple surgeries.

Jentry pulled past his initial injuries, but it is still uncertain whether his leg can be saved. He continues to face additional surgeries, followed by what is expected to be a long and challenging recovery. Captain Pace and his wife, Jana, are standing by Jentry's side every step of the way while also caring for their two daughters during this difficult time. The entire Pace family is facing an overwhelming emotional and physical journey together, so let’s pull together some love and financial support while they face this fight.

https://www.theyardfoundation.org/mayday/pace

thanks you 💚
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Ohio Township Fire Department
Town of Newburgh Indiana
Newburgh Volunteer Fire Department
Norton Children's

Address

550 SE Eighth Street

47713

Opening Hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00

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