08/03/2026
Update 1PM- The nap is over but slow to start. All systems are a go but please have patience as the system works through the sluggish wake-up.
Dear Gallatin Community,
Our billing system is currently taking an unscheduled nap. It didn't ask for permission, we didn't get a vote, and now we're all just here waiting for it to wake up refreshed and ready to get back to work again. 💸😴
Thanks for your patience — we promise we don't like it, just as much as you don't.
What does this mean for you?
1. If you are coming to the office to make a payment, you must have your bill will you to make the payment. This is needed because we cannot currently verify your account.
2. A receipt for the payment will not be available, but we will be able to stamp your bill showing payment was received.
3. If you are using the third party: phone, website or kiosk your account number cannot not be verified, please try back once you see we are back up and running.
Thank you for understanding!