05/06/2026
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Chongwe Municipal Council has continued its Special Rates Promotion Exercise by bringing its mobile office services closer to residents and businesses at Asado Shopping Complex and Waterfalls Mall, making it easier for ratepayers to access council services and settle their outstanding rates,licencing and building permissions.
The mobile office team is on-site to assist members of the public with rate payments, account inquiries, and other customer service needs as part of the council's ongoing efforts to improve service delivery and increase convenience for residents.
Speaking on the initiative, council's task force team encourages ratepayers to take advantage of the promotional discounts currently being offered to those who clear their outstanding rates in full during the promotion period.
Under the promotion, commercial ratepayers receive a 15 percent discount, while residential ratepayers enjoy a 10 percent discount on their outstanding rates when payment is made in full.
To further enhance accessibility, the council has also provided a convenient digital payment option through the *4466 # USSD platform. Ratepayers can make payments by selecting Option 6 โ Government Services, choosing Option 2, typing โChongweโ, selecting their preferred service, entering the payment amount, and choosing a payment method.
The mobile office operates from 09:00 to 18:00 hours on weekdays and 09:00 to 16:30 hours on weekends, allowing residents ample time to access services at both locations.
The Special Rates Promotion Exercise forms part of Chongwe Municipal Council's commitment to improving revenue collection while bringing essential services closer to the people. Residents and business owners are encouraged to visit the mobile offices at Asado Shopping Complex and Waterfalls Mall and take advantage of the discounts before the promotion ends.
The council remains committed to enhancing service delivery through community outreach initiatives that ensure residents can conveniently access municipal services within their localities.
"Let's make every ngwee count, for you and for Chongwe," the council has urged as it continues its outreach programme across the district.