Lewisham Housing Services

19/03/2026

Everyone deserves a safe, secure and decent place to call home. Here in Lewisham, we want to support the responsible landlords who provide around 30% of homes in our borough get to grips with new legislation.

But we will not tolerate those who put renters at risk. This year, a landlord was fined £15,000 for operating several unlicensed properties in the borough. This was the final warning issued under our old policy, and fines will now be even tougher for those who fail to meet their legal responsibilities.

Find out more about landlord responsibilities in the new Renters' Rights Act at lewisham.gov.uk/landlords

16/03/2026

12/03/2026

Unplug your v**e when it’s fully charged to reduce the risk of fire.

Rechargeable v**es contain batteries which can overheat when left charging for too long - and that means fire risk.

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06/03/2026

Are there empty or derelict houses in your street? Have you inherited a property which you can't afford to do up?

Next week is , and we are taking the opportunity to shout about our new empty homes strategy. We have lots of ways to support property owners to bring homes back into use and we will take enforcement action if empty properties fall into disrepair or cause problems for the local community.

For Empty Homes Week we are holding two surgeries for property owners and local residents to come and talk to our Empty Homes team to report derelict properties or find out what support we can offer.

📍 Laurence House Reception, 1 Catford Road
📆 Wednesday 11 & Thursday 12 March
⏰ 10am–2pm

26/02/2026

18/02/2026

04/02/2026

The The Housing Ombudsman Service has updated its complaints process and will no longer accept new complaint enquiries by email.

Residents who wish to make a complaint must now use the Ombudsman’s online complaint form, which ensures all necessary information is collected from the start. The form guides residents to provide all the details the Ombudsman needs to understand the issue quickly. Email enquiries often miss key information, which can slow down the process and delay the support offered.

Residents who are unable to use the online form can scall 0300 111 3000. The Housing Ombudsman’s team will help submit the complaint over the phone or discuss alternative ways to get in touch.

This change does not affect any complaints that are already in progress.

Contact the Housing Ombudsman Service by filling in the online complaint form or emailing the team. Contact us today.

27/01/2026

Listen for the click! Fire doors are useless unless they're actually closed.
If you live in a block of flats, play your part in keeping your family and neighbours safe by listening for the click and reporting faulty doors to whoever manages your building.

22/01/2026

Food waste recycling is coming to our estates!

20/01/2026

Are you a private landlord in Lewisham?
Join us and the NRLA - National Residential Landlords Association for an evening designed for local landlords.

We will provide licensing and legislative updates to ensure that you have all the information to help you stay informed and compliant as a landlord, covering the Renters' Rights Act and more.

📅 When?
Thursday 19th February 2026, 5:45pm – 8:45pm

📍Where?
Civic Suite, Catford Road, London, SE6 4RU

🎟️To book your place? Click the link in the comments and complete the form
Places are limited – first come first serve basis

More info via ✉️[email protected] or ☎️ 020 8314 6420

23/12/2025

🚭 12 Days of Fire Safety – Day 12 🚭

Smoking indoors can pose a serious fire risk, especially during the holiday season. Today’s tip: Smoking safely.

✨ Always smoke outdoors where possible.
✨ Use ashtrays and dispose of cigarette butts safely.
✨ Keep smoking materials away from emollient creams or flammable products, which can ignite easily.

Small precautions can prevent accidents and keep your home and loved ones safe.

➡️ Download our complete 12 Days of Fire Safety guide for free and stay one step ahead of potential holiday fire risks: https://publuu.com/flip-book/921722/2199594