Orbus Queenstown

Orbus Queenstown Your public transport bus network in Queenstown. All comments are a person’s own responsibility and not endorsed by ORC.

Orbus Queenstown is Otago Regional Council’s official page for our Orbus public transport network in the Queenstown area, providing the latest bus alerts and news. Like the environment, please ‘keep it clean.’ Don’t share threatening or defamatory comments towards Otago Regional Council (ORC) staff, the ORC organisation, or any individual or group; any images or video not owned by you that could breach copyright law, or any personal details. The ORC reserves the right to hide or remove abusive, offensive, defamatory, disrespectful or harmful material. If you believe a comment breaches these house rules, or you feel targeted or harassed, please send a direct message to us via our social media platform. Remember, it’s a criminal offence for anyone to threaten to kill or seriously injure a person or use communication showing malicious intent. Orbus Queenstown's page must not be used for electioneering purposes. Any post — positive or negative — made by any individual specifically relating to their own — or someone else's — nomination, intention to run for Council or election campaign, will be removed immediately.

🚗💨 Give the car a day off!It’s World Car Free Day tomorrow, and the perfect opportunity to encourage a friend, colleague...
21/09/2026

🚗💨 Give the car a day off!

It’s World Car Free Day tomorrow, and the perfect opportunity to encourage a friend, colleague or whānau member to leave the keys at home try the bus or ferry. 🚌⛴️

Whether you're heading to work, catching up with friends, running errands or making the most of a spring day, our buses and ferries make it easier to get where you need to go.

On an average day, around 27,000 vehicles travel through the Frankton area alone, with numbers reaching as high as 44,000 on peak days.

That means every trip made by bus or ferry helps take a little pressure off our roads. 🚦

Plus, choosing public transport is an easy way for everyone to lower their carbon footprint while taking in our spectacular scenery, instead of staring at the brake lights ahead. 🌄

If you're already a regular passenger, tag them below — invite someone along for the ride tomorrow! 🚌⛴️💙

16/09/2026

Route 4 services are cancelled for the rest of the evening and night (16/09/2026) due to low visibility and road conditions caused by bad weather.

We apologise for any inconveniences caused

14/09/2026

Kia ora! It’s Te Wiki o te Reo Māori | Māori Language Week, and we've put together a special reel in te reo Māori showing how easy it is for everyone to get and use a Kāri Pī (Bee Card) on our pahi (buses) and waka kōpiko (ferries) 🚌🛥️ 😎

Whether you're a regular passenger or new to buses or ferries, hop on and learn a few kupu (words) along the way. 😁

Kia kaha te reo Māori. 💛❤️🖤

04/09/2026

📢 𝗡𝗲𝘄 𝗝𝗮𝗰𝗸’𝘀 𝗣𝗼𝗶𝗻𝘁 𝘁𝗼 𝗪𝗮𝗸𝗮𝘁𝗶𝗽𝘂 𝗛𝗶𝗴𝗵 𝗦𝗰𝗵𝗼𝗼𝗹 𝗯𝘂𝘀 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 📢

If you live in Jack’s Point or Hanley’s Farm, you may notice a new bus service operating from next week. Introduced in response to growing demand from Wakatipu High School students, the service will provide a direct, express connection from both communities to the high school during school terms from Monday, 7 September 2026 until the end of Term 1, 2027 while longer-term options are assessed.

This targeted service is being introduced while the Otago Regional Council works on a broader response to the Ministry of Education’s changes to school transport, which will look to provide additional services and capacity to many primary schools from next year.

While this service has been introduced to help meet demand from Wakatipu High School students, it is a public bus service and is available to anyone travelling with a topped-up Bee Card. Please note that cash fares and Bee Card top-ups are not available on board, and the service does not stop at Frankton Bus Hub. It operates directly between Jack’s Point, Hanley’s Farm and Wakatipu High School in both directions.

𝙒𝙝𝙚𝙣 𝙙𝙤𝙚𝙨 𝙞𝙩 𝙧𝙪𝙣?
Morning: The bus departs Jack’s Point at 8am, Monday to Friday during school terms, travelling through Hanley’s Farm and onto Wakatipu High School.
Afternoon: The bus departs the Frankton Library bus stop at 3.15pm, travelling directly to Hanley’s Farm and Jack’s Point.

𝙒𝙝𝙚𝙧𝙚 𝙬𝙞𝙡𝙡 𝙞𝙩 𝙨𝙩𝙤𝙥?
The service only stops at designated bus stops in Jack’s Point and Hanley’s Farm.
From Hanley’s Farm, the bus travels directly to Wakatipu High School.
It does not stop at any other bus stops along the route, including the Frankton Bus Hub.

𝙄𝙨 𝙩𝙝𝙞𝙨 𝙖 𝙛𝙧𝙚𝙚 𝙨𝙚𝙧𝙫𝙞𝙘𝙚?
No, students will need to pay a standard Bee Card child fare for this bus service.
Bee Cards must be topped up in advance and cash fares are not available.
Bee Card is the only way to pay – cash fares are not accepted on this bus service.
Bee Cards cannot be topped up on the bus.
Students must ensure they have sufficient Bee Card credit before boarding.
There is no need to tag off. The driver will tag students on when they board and provide a printed ticket.

𝙃𝙤𝙬 𝙙𝙤 𝙄 𝙗𝙪𝙮 𝙤𝙧 𝙩𝙤𝙥 𝙪𝙥 𝙢𝙮 𝘽𝙚𝙚 𝘾𝙖𝙧𝙙?
Order a card or top up online at beecard.co.nz. Please allow up to 24 hours for the credit to load.

Buy a card or top up at these Queenstown Bee Card retailer locations:
Otago Regional Council Queenstown office, Ground Floor, Alta House, Terrace Junction, 1092 Frankton Road. Monday to Friday: 8am to 1pm; 2pm to 4pm (EFTPOS only).
Paper Plus at Queenstown Airport.
Watersports NZ kiosk at Earnslaw Park, by the Queenstown Ferries stop.
Hilton Queenstown.
Watersports NZ kiosk at the blue shed (Frankton marina)Boarding the bus
To help everyone board safely and efficiently:
Students should form an orderly queue before boarding.
Each student will present their Bee Card to the driver to be tagged on.
Students will then receive a printed ticket.
Boarding and getting off the bus is through the front door only.
There is no rear door, so students need to get on and off one at a time in single file.

This service won't appear on bus tracking

Because this is a temporary service, it will not appear on the Transit app or the Orbus Queenstown website.

Other regular services are available
Regular public bus services will continue to operate, including:
7.53am: service from Jack’s Point.
3.24pm and 3.50pm: services from the Frankton Library bus stop.
Students should know which service they are catching and have a topped-up Bee Card ready before they travel.

For more information contact Orbus Queenstown at [email protected] or 0800 672 8778

02/09/2026

[UPDATE: 03/09/2026 @ 8:55am]
Edith Cavell Bridge has been reopened following assessment made by QLDC engineers. Services will now resume as normal.

[ORIGINAL POST: 02/08/2026 @ 7pm]
🚫Edith Cavell Bridge Closure - 2/09/2026🚫

QLDC has advised that Edith Cavell Bridge is closed now and overnight due to recent earthquake. The buses will not be able to access Arthurs Point tonight and buses will follow detour as mentioned below until further notice.

Route 4 - Arrowtown to Jacks Point will depart Arrowtown at normal time but follow the Route 2 route into the Frankton Bus Hub and then will travel out to Jacks Point.

Route 4 - Jacks Point to Arrowtown, will depart Jacks Point at the normal time but follow the Route 2 route out to Arrowtown.

Bus stops in Manse Road, all of Arthurs Point and Gorge Road will not be serviced until the bridge is cleared its inspection.

Apologies for the inconvenience.

We’ve moved a step closer to a public transport service connecting Alexandra, Clyde, Cromwell and Wānaka to Queenstown! ...
01/09/2026

We’ve moved a step closer to a public transport service connecting Alexandra, Clyde, Cromwell and Wānaka to Queenstown! 🙌

The next step is for the Council to consider whether to include the proposal in our 2027–37 Long-Term Plan early next year.

You’ll be able to have your say on the proposal, including how the local share of the service could be funded through rates and fares, as well as routes and scheduling through the draft Long-Term Plan consultation early next year.

If supported for inclusion in the Long-Term Plan, and successful for funding, a trial could start as early as 2028.

It would have two routes providing four return trips a day, seven days a week.

🚌One route connects Alexandra, Clyde and Cromwell.
🚌The other route connects Wānaka, Luggate, Pisa Moorings, Cromwell, Frankton and Queenstown.

We’ll keep you updated on progress of this exciting development!

We’ve broken the record! 💥🏆Otago bus trips continued to climb in the July 2025-June 2026 period compared to the same per...
30/08/2026

We’ve broken the record! 💥🏆

Otago bus trips continued to climb in the July 2025-June 2026 period compared to the same period in 2024-2025.

The quick stats:
🚌Queenstown: 7% increase (2 million trips – a record for Queenstown)
⛴️Queenstown Ferries: 32% boost in passengers, thanks to additional ferry services
🚌Dunedin: Steady at 3.5 million trips (a record for Dunedin)
🚕Total Mobility: 6.4% increase (151,408 trips helping our community stay connected)

These numbers show a strong, ongoing demand for our buses and ferry services.

Thank you to everyone using and supporting our services! 😊

Learn more about the patronage numbers:
👉orc.govt.nz/your-council/latest-news/news/2026/august/passenger-numbers-up-in-queenstown-and-dunedin

28/08/2026

There are significant delays across the network this afternoon (28/08/2026) due to road conditions and ongoing works in response to land slips and flooding caused by heavy rain.

Please allow extra time for travel. We apologise for any inconveniences caused and thank you for your patience.

27/08/2026

There are significant delays on Route 4 services in both directions this morning (28/08/2026) due to flooding, road conditions and congestion.

Please check before you travel and allow extra time for travel.

We apologise for any inconveniences caused and thank you for your patience.

27/08/2026

🔴 Route 1 - disruptions due to flooding 🔴

🚌❌UPDATE - 6:00am 29/08 ❌🚌
All Route 1 services are still only operating between Stanely Street and Remarkables Park and will continue to so until further notice.
—————————————————————

Due to flooding and road closures near the roundabout of Fernhill, Route 1 buses are currently unable to travel beyond Stanley Street into Fernhill/Sunshine Bay.

Until further notice, all Route 1 services will operate between Stanely Street and Remarkables Park only and will continue to so on Friday morning if the road is still closed at this time.

We apologise for any inconvenience this may cause.

Address

Ground Level, Alta House, Terrace Junction, 1092 Frankton Road
Frankton
9300

Opening Hours

Monday 8am - 1pm
2pm - 4pm
Tuesday 8am - 1pm
2pm - 4pm
Wednesday 8am - 1pm
2pm - 4pm
Thursday 8am - 1pm
2pm - 4pm
Friday 8am - 1pm
2pm - 4pm

Telephone

+64800474082

Alerts

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