Orbus Queenstown

31/07/2026

❄️ ⛄️ Services affected by poor weather conditions - please keep an eye on the Orbus website for the latest service alerts ❄️ ⛄️

❄️ The 9:25pm Route 2 Service from Frankton Hub to Arrowtown is cancelled.

❄️ The 9:56pm route 2 service Arrowtown to Frankton Hub is cancelled.

❄️ Route 4 will terminate at the Stanley Street Bus Hub in both directions due to weather.

Apologies for the inconvenience

30/07/2026

We asked for your thoughts on the future of buses and ferries in Otago — and you got on board! 🙌💬🚌

Feedback on our proposed new zone-based fare system, fare capping and cash fares has closed — with nearly 2,000 responses! This high number shows just how much interest people have in public transport in Otago.

What happens next? 🤔

📊 Analysing your feedback: this will then be summarised so we can see themes.

🗳️ Council decision: It’s expected Councillors will consider the feedback and make a decision at their meeting in September.

🗓️ Potential rollout: If approved, any changes to zones and fares will be phased in gradually between October 2026 and mid-2027.

We’ll keep you updated.

A BIG thank you again for helping shape the future of public transport across Otago. 😁

28/07/2026

There are significant delays across the network this evening (28/07/2026). Please allow extra time to travel. We apologise for any inconveniences caused and thank you for your patience

26/07/2026

What are your views on zone-based fares and fare capping in Otago?

Have your say by Wednesday!
👉 orc.govt.nz/buszones

The clock is ticking to share your thoughts on options for:
🎯 Zones for buses
🎟️ Bus and ferry fare caps
💵 Removing cash fares

Zones would enable us to charge more for longer-distance fares.

Travel costs can add up quickly for people taking a lot of trips. Fare capping would reward regular bus and ferry users.

This is your chance to tell us what you think.

Learn more about the zone options and give your feedback:
👉 orc.govt.nz/buszones

Don’t miss out — survey closes on Wednesday, 29 July. ⏳

🔗 Share and tag this info with your communities — let’s make sure everyone has their say in shaping public transport’s future in Otago. ✨

23/07/2026

🚌 Bus stop changes at Frankton Bus Hub

Due to ongoing traffic congestion, buses are not always arriving at the hub according to the scheduled timetable. To improve flexibility, Routes 1–4 heading towards Queenstown may now use any of Stops A, B or C, depending on which stop is available when they arrive. Please check the bus electronic header displays or with your driver before boarding.

📍 Updated bus stop locations
The following services will now depart from either Stop A, B or C:
• Route 1 – Remarkables ➡️ Sunshine Bay
• Route 2 – Frankton Bus Hub ➡️ Arrowtown
• Route 3 – Kelvin Heights ➡️ Quail Rise
• Route 4 – Jack's Point ➡️ Arrowtown

📍 Route 5
Queenstown ↔️ Lake Hayes continues to use Stops D and E in both directions.

⛳ Services using the Frankton golf course side
The following services will continue to depart from the golf course side of the hub:
• Route 1 – Sunshine Bay ➡️ Remarkables
• Route 3 – Quail Rise ➡️ Kelvin Heights
• Route 4 – Arrowtown ➡️ Jack's Point

🔄 Route 2 reminder
If you're travelling from Arrowtown, your Route 2 service will now finish on the Frankton golf course side of the hub instead of inside the main bus hub. If you're connecting to another bus, please let your driver know which service you're transferring to when you board.

Thanks for your patience while these upgrades are underway. Check the latest service information before you travel at orc.govt.nz/orbusqt

16/07/2026

**URGENT SERVICE ALERT - ROUTE 4**

UPDATE Friday 17 July 8.40AM

The Edith Cavell bridge has now re-opened. We hope to have all Route 4 trips running as normal through Arthurs Point from 10am.

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UPDATE Thursday 16 July 10.00pm

Due to the closure of the Edith Cavell Bridge, Route 4 services will operate a revised route until further notice. *Route 4 is not serving Arthurs Point while the bridge is closed.*

Arrowtown → Jacks Point
Arrowtown (Adamson Drive) → Frankton → Hanley’s Farm → Jacks Point

Jacks Point → Arrowtown
Jacks Point → Hanley’s Farm → Frankton → Arrowtown (Adamson Drive)

Departure times from Arrowtonw and Jack’s Point will be per the normal route 4 timetable.

Additional buses will operate between Frankton and Stanley Street to assist passengers travelling to and from Queenstown.

We will review services once the status of the bridge is confirmed.

Note: The route shown in the attached map is approximate.

15/07/2026

🟥Humphrey Street - Full Road Closure until further notice - Urgent Works 16/07🟥

Due to urgent works, Humphrey Street is closed until further notice from 10:00am onwards.

Routes affected: 3 and 4.

The buses will detour along Lucas Place and SH6 in both directions, skipping Robertson St, Douglas St and Humphrey St.

The bus stops along Robertson St and Douglas St will be closed. Please use Kawarau Rd, SH6 bus stops instead.

Apologies for the inconvenience.

Send a message to learn more

13/07/2026

📢 Have your say on public transport fare changes!

We’re looking to move to a zone-based fare system in Queenstown and other parts of Otago — and we want to hear from you!

We want your thoughts on options for:
🎯 Zones for buses
🎟️ Bus and ferry fare caps
💵 Removing cash fares

Zones would enable us to charge more for longer-distance fares.

Travel costs can add up quickly for people taking a lot of trips. Fare capping would reward regular bus and ferry users.

This is your chance to tell us what you think.

Learn more about the zone options and give your feedback:
👉 orc.govt.nz/buszones

⏳ Feedback closes Wednesday, 29 July.

🔗 Don't let your communities miss out on having their say in shaping public transport’s future in Otago — tag them in the comments or share this info!